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Factor Identifying Employees’ Workplace Conflict and Timely Resolution

Author

Listed:
  • Rehman, Zeeshan Rehman
  • Herani, Gobind M.
  • Mugheri, Saleem

Abstract

There are multiple factors which are affecting the performance of employees in which interpersonal conflict becomes a root cause of barriers in flow of organizational operations. Workplace conflict based on the people’s ideas, what they are considering important for the organization. This study emphasis towards the necessary changes in behavior of employees at different job position levels. Narrative research analysis proposed the triangulation model that based upon the identification, manage and reflection towards the workplace conflict. This study also highlight that the wrong practices of conflict management bring the challenging situation for the achievement of desires goals. In resultant, workplace conflicts minimize the performance of the individual, as well as leave the negative impact in front of clientele. The results and findings elaborate that the conflicts are continuously attributed as the negative and destructive point among the workers. Workplace conflict can be overwhelmed via focusing towards the non-verbal communication and leadership control.

Suggested Citation

  • Rehman, Zeeshan Rehman & Herani, Gobind M. & Mugheri, Saleem, 2010. "Factor Identifying Employees’ Workplace Conflict and Timely Resolution," MPRA Paper 46711, University Library of Munich, Germany.
  • Handle: RePEc:pra:mprapa:46711
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    File URL: https://mpra.ub.uni-muenchen.de/46711/14/MPRA_paper_46711.pdf
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    References listed on IDEAS

    as
    1. Deborah Gladstein Ancona & David F. Caldwell, 1992. "Demography and Design: Predictors of New Product Team Performance," Organization Science, INFORMS, vol. 3(3), pages 321-341, August.
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    More about this item

    Keywords

    Conflict management; Employee behavior; Relationship management.;
    All these keywords.

    JEL classification:

    • D74 - Microeconomics - - Analysis of Collective Decision-Making - - - Conflict; Conflict Resolution; Alliances; Revolutions
    • J5 - Labor and Demographic Economics - - Labor-Management Relations, Trade Unions, and Collective Bargaining
    • J53 - Labor and Demographic Economics - - Labor-Management Relations, Trade Unions, and Collective Bargaining - - - Labor-Management Relations; Industrial Jurisprudence
    • L14 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - Transactional Relationships; Contracts and Reputation

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