IDEAS home Printed from https://ideas.repec.org/p/nan/wpaper/0610.html
   My bibliography  Save this paper

Credit Card Selection Criteria: Singapore Perspective

Author

Listed:
  • Lydia L. Gan

    (Division of Economics,School of Humanities and Social Sciences, Nanyang Technological University, Singapore)

  • Ramin Cooper Maysami

    (Department of Economics and Finance, School of Business Administration, University of North Carolina at Pembroke, North Carolina, USA)

Abstract

This study used factor analysis to examine credit card selection criteria among Singaporeans. The results showed that convenience of use and protection, economics, and flexibility were the main drivers, while the reputation of card was the least important in determining credit card selection in Singapore. Demographic results showed that high-income earners, the better educated, the elderly, married and the professional preferred the convenience-protection factor to the economic-promotional factor. Females were shown to value the promotional factor more, while males preferred the economic factor. The ethnic Malays placed a greater emphasis on the economic factor than did the ethnic Chinese. The results also showed that the number of credit card owned in Singapore is positively related to education, income, age group, and marital status. Those holding a single credit card stressed the economic factor more than those holding many cards. In Singapore, the higher income earners, the better educated, older adults, females, married, and both Chinese and Indians are more receptive to paying their monthly credit card balances in full. The results demonstrated that Singaporeans do not view the credit card selection criteria much differently from respondents from other developing and advanced nations.

Suggested Citation

  • Lydia L. Gan & Ramin Cooper Maysami, 2006. "Credit Card Selection Criteria: Singapore Perspective," Economic Growth Centre Working Paper Series 0610, Nanyang Technological University, School of Social Sciences, Economic Growth Centre.
    • Handle: RePEc:nan:wpaper:0610
    as

    Download full text from publisher

    File URL: https://web.hss.ntu.edu.sg/egc/wp/2006/2006-10.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Awh, Robert Y & Waters, D, 1974. "A Discriminant Analysis of Economic, Demographic, and Attitudinal Characteristics of Bank Charge-Card Holders: A Case Study," Journal of Finance, American Finance Association, vol. 29(3), pages 973-980, June.
    2. Hirschman, Elizabeth C, 1979. "Differences in Consumer Purchase Behavior by Credit Card Payment System," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 6(1), pages 58-66, June.
    3. Glenn B. Canner & Charles A. Luckett, 1992. "Developments in the pricing of credit card services," Federal Reserve Bulletin, Board of Governors of the Federal Reserve System (U.S.), issue Sep, pages 652-666.
    4. Thomas A. Durkin, 2000. "Credit cards: use and consumer attitudes, 1970-2000," Federal Reserve Bulletin, Board of Governors of the Federal Reserve System (U.S.), vol. 86(Sep), pages 623-634, September.
    5. Kinsey, Jean, 1981. "Determinants of Credit Card Accounts: An Application of Tobit Analysis," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 8(2), pages 172-182, September.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Kara, Ali & Kaynak, Erdener & Kucukemiroglu, Orsay, 1996. "An empirical investigation of US credit card users: Card choice and usage behavior," International Business Review, Elsevier, vol. 5(2), pages 209-230, April.
    2. Lydia L. Gan & Ramin C. Maysami & Hian Chye Koh, 2005. "Profiles, Use, and Perceptions of Singapore Multiple Credit Cardholders," Economic Growth Centre Working Paper Series 0513, Nanyang Technological University, School of Social Sciences, Economic Growth Centre.
    3. Igor Livshits & James C. Mac Gee & Michèle Tertilt, 2016. "The Democratization of Credit and the Rise in Consumer Bankruptcies," The Review of Economic Studies, Review of Economic Studies Ltd, vol. 83(4), pages 1673-1710.
    4. Greenacre, Luke & Akbar, Skye, 2019. "The impact of payment method on shopping behaviour among low income consumers," Journal of Retailing and Consumer Services, Elsevier, vol. 47(C), pages 87-93.
    5. ETTIS Saïd Aboubaker & ELDABET Mahmoud Mohamed, 2022. "The Move Towards Cashless Society: How To Improve Consumers’ Use Of Bank Cards In Retail Stores?," Studies in Business and Economics, Lucian Blaga University of Sibiu, Faculty of Economic Sciences, vol. 17(1), pages 24-10, April.
    6. Wang, Lili & Lu, Wei & Malhotra, Naresh K., 2011. "Demographics, attitude, personality and credit card features correlate with credit card debt: A view from China," Journal of Economic Psychology, Elsevier, vol. 32(1), pages 179-193, February.
    7. Brian Mantel & Timothy McHugh, 2001. "Competition and innovation in the consumer e-payments market? considering the demand, supply, and public policy issues," Occasional Paper; Emerging Payments EPS-2001-4, Federal Reserve Bank of Chicago.
    8. Yizhao Jiang, 2022. "The Influence of Payment Method: Do Consumers Pay More with Mobile Payment?," Papers 2210.14631, arXiv.org.
    9. Anurag Dugar & Mani Shreshtha & Rishabh Jain, 2014. "Cognitive Dissonance as an Effect of Indulging on Credit," Paradigm, , vol. 18(2), pages 155-166, December.
    10. Eugenia Muchnik & Isabel Vial & Andreas Strüver & Bettina Harbart, 1991. "Oferta de Trabajo Femenino en Santiago," Latin American Journal of Economics-formerly Cuadernos de Economía, Instituto de Economía. Pontificia Universidad Católica de Chile., vol. 28(85), pages 463-490.
    11. Nenita B. Nagarit, DBA & Susana C. Bautista, EdD & Ferdinand C. Somido, PhD & Pedrito Jose V. Bermudo, PhD & Antonio D.Yango, PhD & Leomar S. Galicia, PhD, 2018. "Transforming Online Negative Blogs in the Use of Credit Cards in Electronics Transactions into Constructive Action: Basis of Creating Business Spend Analyzer Model," Journal of Business & Management (COES&RJ-JBM), , vol. 6(1), pages 66-83, January.
    12. Hem C. Basnet & Ficawoyi Donou‐Adonsou, 2016. "Internet, consumer spending, and credit card balance: Evidence from US consumers," Review of Financial Economics, John Wiley & Sons, vol. 30(1), pages 11-22, September.
    13. Ayadi, O. Felix, 1997. "Adverse selection, search costs and sticky credit card rates," Financial Services Review, Elsevier, vol. 6(1), pages 53-67.
    14. Teymur Akhundov, 2024. "Factors Influencing Customers’ Bank Selection Decision in Azerbaijan," ACTA VSFS, University of Finance and Administration, vol. 18(1), pages 68-91.
    15. Yang, Sha & Markoczy, Livia & Qi, Min, 2007. "Unrealistic optimism in consumer credit card adoption," Journal of Economic Psychology, Elsevier, vol. 28(2), pages 170-185, April.
    16. Barry Scholnick, 2000. "Regulation, Competition and Risk in the Market for Credit Cards," Canadian Public Policy, University of Toronto Press, vol. 26(2), pages 171-181, June.
    17. Alessandra Amendola & Alfonso Pellecchia & Luca Sensini, 2016. "Factors Driving the Credit Card Ownership in Italy," International Business Research, Canadian Center of Science and Education, vol. 9(6), pages 131-142, June.
    18. Dilip Soman & Amar Cheema, 2002. "The Effect of Credit on Spending Decisions: The Role of the Credit Limit and Credibility," Marketing Science, INFORMS, vol. 21(1), pages 32-53, September.
    19. Fenaba R. Addo & Jason N. Houle & Sharon Sassler, 2019. "The Changing Nature of the Association Between Student Loan Debt and Marital Behavior in Young Adulthood," Journal of Family and Economic Issues, Springer, vol. 40(1), pages 86-101, March.
    20. Sebastian Barnes & Garry Young, 2003. "The rise in US household debt: assessing its causes and sustainability," Bank of England working papers 206, Bank of England.

    More about this item

    Keywords

    ;
    ;
    ;
    ;

    JEL classification:

    • G28 - Financial Economics - - Financial Institutions and Services - - - Government Policy and Regulation

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:nan:wpaper:0610. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Magdalene Lim (email available below). General contact details of provider: https://edirc.repec.org/data/dentusg.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.