IDEAS home Printed from
   My bibliography  Save this paper

Software Innovativeness - Knowledge Acquisition, External Linkages and Firm Developmental Processes


  • Jordan, Gary

    () (Department of Business Administration, Uppsala University)

  • Segelod, Esbjörn

    () (Department of Business Administration, School of Economics and Commercial Law, Göteborg University)


This report covers an empirical research project focused on studying the knowledge acquisition, external linkages and developmental processes in software firms. A large database was been created through 133 interviews that were carried out in cooperation with managers in software firms in 19 countries that were contacted by students taking master’s level courses in Sweden. The main 94 interviews followed a structured protocol that contained tables that required Likert scale ratings for a number of actors/sources and measures of innovativeness and various firm developmental outcomes including knowledge accumulation. The protocol was directed at providing answers for various aspects of the general research question: What is the relationship of the level of innovativeness of the products created to the types of development processes employed, external knowledge sources, and the developmental effects flowing from s/w projects? In the overall product creation process customers were found to be the most important external linkage for the low and medium innovativeness categories. In the high category customers shared the first level of importance with both affiliates and other research institutes. The second and third levels of importance were shared by groups of actor/source that varied with the innovativeness level. When the data were examined according to phases in the creation process the importance of various external linkages that were used fell into several levels depending on the product innovativeness. Most of the business development effects investigated for of the projects were found to be greater for the high innovativeness category than for the low category. This included the knowledge accumulation in the creation processes. Large-sized firms did not show an advantage over smaller ones when it came to producing high innovativeness products nor did the larger firms consistently use more complex software creation processes than did the smaller firms.

Suggested Citation

  • Jordan, Gary & Segelod, Esbjörn, 2002. "Software Innovativeness - Knowledge Acquisition, External Linkages and Firm Developmental Processes," FE rapport 2002-392, University of Gothenburg, Department of Business Administration.
  • Handle: RePEc:hhb:gunwba:2002_392

    Download full text from publisher

    File URL:
    Download Restriction: no

    References listed on IDEAS

    1. MartinNeil Baily & Robert Z. Lawrence, 2001. "Do We Have a New E-conomy?," American Economic Review, American Economic Association, vol. 91(2), pages 308-312, May.
    2. Bruno Cassiman & Reinhilde Veugelers, 1998. "Complementarity between technology make and buy in innovation strategies: Evidence from Belgiam manufacturing firms," Economics Working Papers 279, Department of Economics and Business, Universitat Pompeu Fabra.
    3. Cooper, Robert G., 1990. "Stage-gate systems: A new tool for managing new products," Business Horizons, Elsevier, vol. 33(3), pages 44-54.
    4. Abernathy, William J. & Clark, Kim B., 1985. "Innovation: Mapping the winds of creative destruction," Research Policy, Elsevier, vol. 14(1), pages 3-22, February.
    Full references (including those not matched with items on IDEAS)


    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.

    Cited by:

    1. Haruvy Ernan E & Wu Fang & Chakravarty Sujoy, 2005. "Incentives for Developers’ Contributions and Product Performance Metrics in Open Source Development: An Empirical Exploration," IIMA Working Papers WP2005-03-04, Indian Institute of Management Ahmedabad, Research and Publication Department.

    More about this item


    Computer software firms; innovativeness; external knowledge acquisition; product development processes; firm developmental effects; software industry; software projects;

    NEP fields

    This paper has been announced in the following NEP Reports:


    Access and download statistics


    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hhb:gunwba:2002_392. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Maria Persson). General contact details of provider: .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.