Customer experience with standard and premium Peer-To-Peer offerings: a mixed-method combining text analytics and qualitative analysis
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DOI: 10.1016/j.jbusres.2023.114128
Note: View the original document on HAL open archive server: https://hal.science/hal-04474167v2
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- Zhang, Leyi & Mahmood, Rosli & Yasin, Ida Md & Ma, Yongpeng, 2024. "User perceptions and continuance intentions: An in-depth analysis of perceived values in amateur-hosted sharing accommodations," Journal of Retailing and Consumer Services, Elsevier, vol. 77(C).
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Keywords
sharing economy; peer-to-peer; customer experience; mixed-methods; text analytics;All these keywords.
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