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De l'erreur humaine à la faute managériale : la responsabilité et la pérennité organisationnelle en question

Author

Listed:
  • Gilles Teneau

    (LIRSA - Laboratoire interdisciplinaire de recherche en sciences de l'action - Cnam - Conservatoire National des Arts et Métiers [Cnam])

  • Nicolas Dufour

    (LIRSA - Laboratoire interdisciplinaire de recherche en sciences de l'action - Cnam - Conservatoire National des Arts et Métiers [Cnam])

  • Max Moulin

    (Ministère de la Défense)

Abstract

L'objet de cet article est de mettre en exergue le caractère de persévération dans l'erreur comme facteur d'irréversibilité dans la remise en cause de la pérennité de l'organisation. Cette erreur est alors constitutive d'une faute, forme particulière d'erreur au sens de J. reason (2003), dès lors qu'il s'agit de persévérer dans cette dernière une fois que l'on en a connaissance. Au travers de 3 études de cas menées en recherche-action dans des secteurs d'activité différents et d'entretiens complémentaires, l'apport de l'article est de mettre en lumière le caractère de persévération dans les choix stratégiques des dirigeants. Cette dimension de persévération liée à la surconfiance est caractéristique d'une faute de gestion. Les auteurs proposent alors d'appréhender le rôle du dirigeant au travers d'un principe de responsabilité se déclinant en une approche gestionnaire de risque.

Suggested Citation

  • Gilles Teneau & Nicolas Dufour & Max Moulin, 2012. "De l'erreur humaine à la faute managériale : la responsabilité et la pérennité organisationnelle en question," Post-Print hal-01870827, HAL.
    • Handle: RePEc:hal:journl:hal-01870827
    Note: View the original document on HAL open archive server: https://hal.science/hal-01870827v1
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    References listed on IDEAS

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