IDEAS home Printed from https://ideas.repec.org/p/gtr/gatrjs/gjbssr617.html
   My bibliography  Save this paper

Workplace incivility and intention to quit among Civil Servants. The moderating role of gender

Author

Listed:
  • Paul Dung Gadi

    (Department of business administration, Plateau State Polytechnic Barkin Ladi, Nigeria Author-2-Name: Naanmiap Mathew Rena Author-2-Workplace-Name: Department of business administration, Plateau State Polytechnic Barkin Ladi, Nigeria Author-3-Name: Gayus Musa Ngyak Author-3-Workplace-Name: Department of business administration, Plateau State Polytechnic Barkin Ladi, Nigeria Author-4-Name: Author-4-Workplace-Name: Author-5-Name: Author-5-Workplace-Name: Author-6-Name: Author-6-Workplace-Name: Author-7-Name: Author-7-Workplace-Name: Author-8-Name: Author-8-Workplace-Name:)

Abstract

" Objective - The objective of the investigation was to examine the correlation between workplace incivility and employees' viewpoints by intention to quit and to investigate if gender buffers the link and the variations in workplace incivility tolerance between female and male civil servants. Methodology/Technique - The study respondents were comprised of 375 civil servants that filled out a self-administrated survey. Hypothesis testing uses the SmartPLS version 3.3,7. Finding - The outcomes showed that workplace incivility was significantly correlated to the intention to quit, and gender is not supported as a moderator of the incivility-intention to quit correlation. Conclusively, there was a substantial difference in workplace incivility between men and women. Surprisingly, men sensed even more extreme degrees of workplace incivility than women. Novelty - This study might be worthwhile evidence that workplace incivility has a positive effect on the intention to quit among civil servants, and the relationship was not moderated by gender. The higher civil servants perceived workplace incivility the higher the intent to quit the organization. The study might be worthwhile evidence for administrators to pinpoint, avert, avoid, avert and manage negative attitudes in the work environment more efficiently. Type of Paper - Empirical"

Suggested Citation

  • Paul Dung Gadi, 2022. "Workplace incivility and intention to quit among Civil Servants. The moderating role of gender ," GATR Journals gjbssr617, Global Academy of Training and Research (GATR) Enterprise.
    • Handle: RePEc:gtr:gatrjs:gjbssr617
    DOI: https://doi.org/10.35609/gjbssr.2022.10.2(4)
    as

    Download full text from publisher

    File URL: http://gatrenterprise.com/GATRJournals/GJBSSR/pdf_files/GJBSSRVol10(2)2022/4.Paul%20Dung%20Gadi.pdf
    Download Restriction: http://gatrenterprise.com/GATRJournals/online_submission.html
    File URL: https://libkey.io/https://doi.org/10.35609/gjbssr.2022.10.2(4)?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Muhammad Zia-ud-Din & Arifa Arif & Muhammad Aqib Shabbir, 2017. "The Impact of Workplace Incivility on Employee Absenteeism and Organization Commitment," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 7(5), pages 205-221, May.
    2. Muhammad Tahir Manzoor & Tareq Manzoor & Mumtaz Khan, 2020. "Workplace incivility: a cynicism booster leading to turnover intentions," DECISION: Official Journal of the Indian Institute of Management Calcutta, Springer;Indian Institute of Management Calcutta, vol. 47(1), pages 91-99, March.
    3. Muhammad Shahnawaz Adil & Kamal Bin Ab Hamid & Muhammad Waqas, 2020. "Impact of perceived organisational support and workplace incivility on work engagement and creative work involvement: a moderating role of creative self-efficacy," International Journal of Management Practice, Inderscience Enterprises Ltd, vol. 13(2), pages 117-150.
    4. Shahab Ali & Iftikhar Hussain & Farrukh Shahzad & Aneeqa Afaq, 2022. "A Multidimensional Model of Abusive Supervision and Work Incivility," Sustainability, MDPI, vol. 14(11), pages 1-14, May.
    5. Yuhyung Shin & Won-Moo Hur & Hansol Hwang, 2022. "Impacts of customer incivility and abusive supervision on employee performance: a comparative study of the pre- and post-COVID-19 periods," Service Business, Springer;Pan-Pacific Business Association, vol. 16(2), pages 309-330, June.
    6. Zainab Mahfooz & Aniqa Arshad & Qasim Ali Nisar & Maryam Ikram & Muhammad Azeem, 2017. "Does Workplace Incivility & Workplace Ostracism influence the Employees’ Turnover Intentions? Mediating Role of Burnout and Job Stress & Moderating Role of psychological Capital," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 7(8), pages 398-413, August.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Uju Violet Alola & Simplice A. Asongu & Andrew Adewale Alola, 2019. "Linking supervisor incivility with job embeddedness and cynicism: The mediating role of employee self-efficacy," Working Papers of the African Governance and Development Institute. 19/091, African Governance and Development Institute..
    2. Agnihotri, Arpita & Bhattacharya, Saurabh & Gupta, Suraksha, 2023. "Do morally disengaged employees withdraw from customer-oriented citizenship behavior in response to customers’ uncivil behavior?," Journal of Business Research, Elsevier, vol. 165(C).
    3. Shahab Ali & Pu Yongjian & Farrukh Shahzad & Iftikhar Hussain & Dawei Zhang & Zeeshan Fareed & Filza Hameed & Chunlei Wang, 2022. "Abusive Supervision and Turnover Intentions: A Mediation-Moderation Perspective," Sustainability, MDPI, vol. 14(17), pages 1-14, August.
    4. Nataliya Nerobkova & Soo Young Kim & Eun-Cheol Park & Jaeyong Shin, 2022. "Workplace Mistreatment and Health Conditions Prior and during the COVID-19 in South Korea: A Cross-Sectional Study," IJERPH, MDPI, vol. 19(20), pages 1-11, October.
    5. Aneeq Inam & Jo Ann Ho & Hina Zafar & Unaiza Khan & Adnan Ahmed Sheikh & Usama Najam, 2021. "Fostering Creativity and Work Engagement Through Perceived Organizational Support: The Interactive Role of Stressors," SAGE Open, , vol. 11(3), pages 21582440211, September.
    6. Gaan, Niharika & Shin, Yuhyung, 2023. "Supervisor incivility and frontline employees’ performance amid the COVID-19 pandemic: A multilevel moderated mediation analysis," Journal of Retailing and Consumer Services, Elsevier, vol. 73(C).
    7. Mahmoud AlZgool & Qais AlMaamari & Soleman Mozammel & Hyder Ali & Sohel M. Imroz, 2023. "Abusive Supervision and Individual, Organizational Citizenship Behaviour: Exploring the Mediating Effect of Employee Well-Being in the Hospitality Sector," Sustainability, MDPI, vol. 15(4), pages 1-14, February.

    More about this item

    Keywords

    Workplace Incivility; Gender; Intention To Quit; Civil Servant;
    All these keywords.

    JEL classification:

    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • M19 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Other

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gtr:gatrjs:gjbssr617. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Prof. Dr. Abd Rahim Mohamad (email available below). General contact details of provider: http://gatrenterprise.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.