IDEAS home Printed from https://ideas.repec.org/p/esm/wpaper/esmt-14-06.html
   My bibliography  Save this paper

Two birds, one stone? Positive mood makes products seem less useful for multiple-goal pursuit

Author

Listed:
  • Anastasiya Pocheptsova

    (R. H. Smith School of Business, University of Maryland)

  • Francine Espinoza Petersen

    (ESMT European School of Management and Technology)

  • Jordan Etkin

    (Fuqua School of Business, Duke University)

Abstract

Negotiating the pursuit of multiple goals often requires making difficult trade-offs between goals. In these situations, consumers can benefit from using products that help them pursue several goals at the same time. But do consumers always prefer these multipurpose products? We propose that consumers’ incidental mood state alters perceptions of products in a multiple-goals context. Four studies demonstrate that being in a positive mood amplifies perceptions of differences between multiple conflicting goals. As a consequence, consumers are less likely to evaluate multipurpose products as being able to serve multiple distinct goals simultaneously. We conclude by discussing implications of these findings for marketers of multipurpose products.

Suggested Citation

  • Anastasiya Pocheptsova & Francine Espinoza Petersen & Jordan Etkin, 2014. "Two birds, one stone? Positive mood makes products seem less useful for multiple-goal pursuit," ESMT Research Working Papers ESMT-14-06, ESMT European School of Management and Technology.
    • Handle: RePEc:esm:wpaper:esmt-14-06
    as

    Download full text from publisher

    File URL: http://static.esmt.org/publications/workingpapers/ESMT-14-06.pdf
    File Function: First version, 2014
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Ayelet Fishbach & Ravi Dhar, 2005. "Goals as Excuses or Guides: The Liberating Effect of Perceived Goal Progress on Choice," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 32(3), pages 370-377, December.
    2. Brown, Christina L & Carpenter, Gregory S, 2000. "Why Is the Trivial Important? A Reasons-Based Account for the Effects of Trivial Attributes on Choice," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 26(4), pages 372-385, March.
    3. Dhar, Ravi & Sherman, Steven J, 1996. "The Effect of Common and Unique Features in Consumer Choice," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 23(3), pages 193-203, December.
    4. Lee, Angela Y & Sternthal, Brian, 1999. "The Effects of Positive Mood on Memory," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 26(2), pages 115-127, September.
    5. Louro, M.J.S. & Pieters, R. & Zeelenberg, M., 2007. "Dynamics of multiple goal pursuit," Other publications TiSEM fcfc1f8f-6eae-41bb-af23-0, Tilburg University, School of Economics and Management.
    6. Kahn, Barbara E & Isen, Alice M, 1993. "The Influence of Positive Affect on Variety Seeking among Safe, Enjoyable Products," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 20(2), pages 257-270, September.
    7. Amos Tversky & Itamar Simonson, 1993. "Context-Dependent Preferences," Management Science, INFORMS, vol. 39(10), pages 1179-1189, October.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Chris Janiszewski & Aparna A. Labroo & Derek D. Rucker, 2016. "A Tutorial in Consumer Research: Knowledge Creation and Knowledge Appreciation in Deductive-Conceptual Consumer Research," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 43(2), pages 200-209.
    2. Miha Dominko & Miroslav Verbič, 2022. "The effect of subjective well‐being on consumption behavior," Journal of Consumer Affairs, Wiley Blackwell, vol. 56(2), pages 876-898, June.
    3. Shiri Melumad & Rhonda Hadi & Christian Hildebrand & Adrian F. Ward, 2020. "Technology-Augmented Choice: How Digital Innovations Are Transforming Consumer Decision Processes," Customer Needs and Solutions, Springer;Institute for Sustainable Innovation and Growth (iSIG), vol. 7(3), pages 90-101, October.
    4. Hsiaw, Alice, 2018. "Goal bracketing and self-control," Games and Economic Behavior, Elsevier, vol. 111(C), pages 100-121.
    5. Zohar Rusou & Moty Amar & Shahar Ayal, 2020. "The psychology of task management: The smaller tasks trap," Judgment and Decision Making, Society for Judgment and Decision Making, vol. 15(4), pages 586-599, July.
    6. Michael J. Barone & Alexander Fedorikhin & David E. Hansen, 2017. "The influence of positive affect on consideration set formation in memory-based choice," Marketing Letters, Springer, vol. 28(1), pages 59-69, March.
    7. Koo, Minjung & Dai, Hengchen & Mai, Ke Michael & Song, Camilla Eunyoung, 2020. "Anticipated temporal landmarks undermine motivation for continued goal pursuit," Organizational Behavior and Human Decision Processes, Elsevier, vol. 161(C), pages 142-157.
    8. Dean C. H. Wilkie & Lester W. Johnson & Wynne W. Chin, 2018. "Does the type of attribute matter? Examining whether underlying factors explain product attribute preference," Journal of Brand Management, Palgrave Macmillan, vol. 25(4), pages 305-321, July.
    9. Juliano Laran & Eva Buechel, 2017. "Mental Resources Increase Preference for Dissimilar Experiences," Journal of the Association for Consumer Research, University of Chicago Press, vol. 2(1), pages 123-135.
    10. Evan Weingarten & Sudeep Bhatia & Barbara Mellers, 2019. "Multiple Goals as Reference Points: One Failure Makes Everything Else Feel Worse," Management Science, INFORMS, vol. 65(7), pages 3337-3352, July.
    11. Spassova, Gerri & Isen, Alice M., 2013. "Positive affect moderates the impact of assortment size on choice satisfaction," Journal of Retailing, Elsevier, vol. 89(4), pages 397-408.
    12. Dolan, Paul & Galizzi, Matteo M., 2015. "Like ripples on a pond: Behavioral spillovers and their implications for research and policy," Journal of Economic Psychology, Elsevier, vol. 47(C), pages 1-16.
    13. van Dolen, Willemijn M. & de Ruyter, Ko & Streukens, Sandra, 2008. "The effect of humor in electronic service encounters," Journal of Economic Psychology, Elsevier, vol. 29(2), pages 160-179, April.
    14. Ricci, Michael A., 2022. "How better client service performance affects auditors' willingness to challenge management's preferred accounting," Accounting, Organizations and Society, Elsevier, vol. 103(C).
    15. Hilke Plassmann & Peter Kenning & Michael Deppe & Harald Kugel & Wolfram Schwindt, 2005. "Neural correlates of the affect heuristic during brand choice," Experimental 0509004, University Library of Munich, Germany.
    16. repec:cup:judgdm:v:15:y:2020:i:4:p:586-599 is not listed on IDEAS
    17. Reich, Taly & Savary, Jennifer & Kupor, Daniella, 2021. "Evolving choice sets: The effect of dynamic (vs. static) choice sets on preferences," Organizational Behavior and Human Decision Processes, Elsevier, vol. 164(C), pages 147-157.
    18. Shiri Melumad & Rhonda Hadi & Christian Hildebrand & Adrian F. Ward, 2021. "Technology-Augmented Choice: How Digital Innovations Are Transforming Consumer Decision Processes," Customer Needs and Solutions, Springer;Institute for Sustainable Innovation and Growth (iSIG), vol. 7(3), pages 90-101, October.
    19. Martin Reimann & Raquel Castaño & Judith Zaichkowsky & Antoine Bechara, 2012. "Novel versus familiar brands: An analysis of neurophysiology, response latency, and choice," Marketing Letters, Springer, vol. 23(3), pages 745-759, September.
    20. Kim, Hye-Young, 2024. "The different roads not taken: considering diverse foregone alternatives motivates future goal persistence," LSE Research Online Documents on Economics 121459, London School of Economics and Political Science, LSE Library.
    21. Keri L. Kettle & Remi Trudel & Simon J. Blanchard & Gerald Häubl, 2016. "Repayment Concentration and Consumer Motivation to Get Out of Debt," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 43(3), pages 460-477.

    More about this item

    Keywords

    Goals; product evaluation; positive mood;
    All these keywords.

    NEP fields

    This paper has been announced in the following NEP Reports:

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:esm:wpaper:esmt-14-06. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: ESMT Faculty Publications (email available below). General contact details of provider: https://edirc.repec.org/data/emstbde.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.