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Activating Knowledge Through Electronic Collaboration: Vanquishing The Knowledge Paradox

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  • Qureshi, S.
  • Keen, P.

Abstract

Electronic collaboration has become a driver for productivity as organizations develop linkages for the planning, sourcing and execution of goods and services. These organizations require mechanisms to harness the diverse and personalized intellectual resources that are distributed across the world. While electronic collaboration technologies have made it possible to harness intellectual resources across space and time, knowledge management is locked in a paradox of perception – the more valuable a knowledge resource is seen to be the less it is shared. This paper develops framework for the activation of knowledge that relies on a view of knowledge-as-identity. The analysis of a case study reveals “activation effects” that delineate processes in which electronic collaboration technologies can be most effective. This has implications for the creation of collaborative work environments that enhance activation in organizations.

Suggested Citation

  • Qureshi, S. & Keen, P., 2004. "Activating Knowledge Through Electronic Collaboration: Vanquishing The Knowledge Paradox," ERIM Report Series Research in Management ERS-2004-058-LIS, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
    • Handle: RePEc:ems:eureri:1473
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    References listed on IDEAS

    as
    1. Andrew C. Inkpen & Adva Dinur, 1998. "Knowledge Management Processes and International Joint Ventures," Organization Science, INFORMS, vol. 9(4), pages 454-468, August.
    2. Beth A. Bechky, 2003. "Sharing Meaning Across Occupational Communities: The Transformation of Understanding on a Production Floor," Organization Science, INFORMS, vol. 14(3), pages 312-330, June.
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    Cited by:

    1. Claudio Vitari & Aurelio Ravarini & Bernard Fallery, 2006. "The Kms Recommending Experts In The Communities: Proposition Of A Theory On Their Success," Post-Print halshs-01924301, HAL.

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    More about this item

    Keywords

    accountable knowledge; activation; autonomous knowledge; discretionary knowledge; knowledge paradox; knowledge-as-identity;
    All these keywords.

    JEL classification:

    • L15 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - Information and Product Quality
    • M - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics
    • M11 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Production Management
    • R4 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics

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