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A client-community assessment of the NGO sector in Uganda

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  • Abigail Barr
  • Marcel Fafchamps

Abstract

Using original survey data on beneficiary assessment, we examine the performance of the NGO sector in Uganda. In general satisfaction with NGO intervention is high. We find evidence that NGOs endeavour to redress the balance between rich and poor communities but also that NGOs neglect isolated communities, possibly for cost reasons, and that the accessibility of NGOs to beneficiary communities is lower in poor communities. These factors significantly reduce client-community satisfaction with NGOS. Levels of NGO induced community participation in decision making also vary, with some evidence that participation has an effect on community satisfaction. Some NGO staff are perceived as unresponsive, less than good at what they do, and self-serving, and these perceptions also have a negative impact on community satisfaction.

Suggested Citation

  • Abigail Barr & Marcel Fafchamps, 2004. "A client-community assessment of the NGO sector in Uganda," CSAE Working Paper Series 2004-23, Centre for the Study of African Economies, University of Oxford.
  • Handle: RePEc:csa:wpaper:2004-23
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    References listed on IDEAS

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    1. Edward L. Glaeser & Bruce Sacerdote & José A. Scheinkman, 1996. "Crime and Social Interactions," The Quarterly Journal of Economics, Oxford University Press, vol. 111(2), pages 507-548.
    2. Sharma, Manohar & Zeller, Manfred, 1999. "Placement and Outreach of Group-Based Credit Organizations: The Cases of ASA, BRAC, and PROSHIKA in Bangladesh," World Development, Elsevier, vol. 27(12), pages 2123-2136, December.
    3. Abigail Barr & Marcel Fafchamps & Trudy Owens, 2004. "The Resources and Governance of Non-Governmental Organizations in Uganda," CSAE Working Paper Series 2004-06, Centre for the Study of African Economies, University of Oxford.
    4. Marcel Fafchamps & Trudy Owens, 2006. "Is International Funding Crowding Out Charitable Contributions in African NGOs?," Economics Series Working Papers GPRG-WPS-055, University of Oxford, Department of Economics.
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    Cited by:

    1. Paul Mosley, 2013. "Two Africas? Why Africa’s ‘Growth Miracle’ is barely reducing poverty," Brooks World Poverty Institute Working Paper Series 19113, BWPI, The University of Manchester.
    2. Gani Aldashev & Marco Marini & Thierry Verdier, 2017. "Samaritan Bundles: Inefficient Clustering in NGO Projects," Working Papers 6/17, Sapienza University of Rome, DISS.
    3. Ronelle Burger & Canh Thien Dang & Trudy Owens, 2017. "Better performing NGOs do report more accurately: Evidence from investigating Ugandan NGO financial accounts," Discussion Papers 2017-10, University of Nottingham, CREDIT.
    4. Koch, Dirk-Jan & Dreher, Axel & Nunnenkamp, Peter & Thiele, Rainer, 2009. "Keeping a Low Profile: What Determines the Allocation of Aid by Non-Governmental Organizations?," World Development, Elsevier, vol. 37(5), pages 902-918, May.
    5. repec:bla:ausecr:v:49:y:2016:i:4:p:432-452 is not listed on IDEAS
    6. Gani Aldashev & Cecilia Navarra, 2017. "Development NGOs: Basic Facts," Working Papers ECARES ECARES 2017-36, ULB -- Universite Libre de Bruxelles.
    7. repec:elg:eechap:15325_15 is not listed on IDEAS
    8. Mohammad Niaz Asadullah & Nazmul Chaudhury, 2013. "Peaceful Coexistence? The Role of Religious Schools and NGOs in the Growth of Female Secondary Schooling in Bangladesh," Journal of Development Studies, Taylor & Francis Journals, vol. 49(2), pages 223-237, February.
    9. Abigail Barr & Marcel Fafchamps & Trudy Owens, 2004. "The Resources and Governance of Non-Governmental Organizations in Uganda," Development and Comp Systems 0409047, EconWPA.
    10. Pérouse de Montclos, Marc-Antoine, 2012. "Humanitarian action in developing countries: Who evaluates who?," Evaluation and Program Planning, Elsevier, vol. 35(1), pages 154-160.
    11. Öhler, Hannes, 2013. "Do Aid Donors Coordinate Within Recipient Countries?," Working Papers 539, University of Heidelberg, Department of Economics.
    12. Witchuda Srang-iam, 2013. "Decontextualized Knowledge, Situated Politics: The New Scientific–Local Politics of Rice Genetic Resources in Thailand," Development and Change, International Institute of Social Studies, vol. 44(1), pages 1-27, January.
    13. Burger, Ronelle & Owens, Trudy, 2010. "Promoting Transparency in the NGO Sector: Examining the Availability and Reliability of Self-Reported Data," World Development, Elsevier, vol. 38(9), pages 1263-1277, September.
    14. M. Niaz Asadullah, 2016. "Do Pro-Poor Schools Reach Out to the Poor? Location Choice of BRAC and ROSC Schools in Bangladesh," Australian Economic Review, The University of Melbourne, Melbourne Institute of Applied Economic and Social Research, vol. 49(4), pages 432-452, December.
    15. Amanda Murdie, 2014. "Scrambling for contact: The determinants of inter-NGO cooperation in non-Western countries," The Review of International Organizations, Springer, vol. 9(3), pages 309-331, September.
    16. Hagen, Rune Jansen, 2014. "Rents and the Political Economy of Development Aid," Working Papers in Economics 07/14, University of Bergen, Department of Economics.

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    JEL classification:

    • O - Economic Development, Innovation, Technological Change, and Growth
    • P - Economic Systems

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