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Managing Innovations: A Study of the Implementation of Electronic Medical Records in Dutch Hospitals

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  • Ferry Koster

    (Department of Sociology, Erasmus University Rotterdam, Burgemeester Oudlaan 50, 3000 DR Rotterdam, The Netherlands2TIAS School for Business and Society, Warandelaan 2, TIAS Building, 5037 AB Tilburg, The Netherlands)

  • Mattijs Lambooij

    (Department of Quality in Health Care and Health Economics, National Institute of Public Health and the Environment, A. Van Leeuwenhoeklaan 9, 3720 BA, Bilthoven, The Netherlands)

Abstract

Innovation projects are prone to “escalation of commitment” (the tendency to continue projects even if it is clear that they will be unsuccessful). In this study, we introduce a construct measuring the escalation prevention potential (EPP) of innovation projects as perceived by individuals in the organization. EPP consists of three components: (i) goals, (ii) process, and (iii) ability, to shield projects from escalation to commitment. A survey was conducted among 1062 clinicians working in hospitals implementing Electronic Medical Records. The empirical results show that the three theoretical components of EPP sum up to a single measure. Four organizational characteristics of organizations (organizational routines, authentic leadership, employee involvement and support staff quality) explain a large share of the variation in EPP.

Suggested Citation

  • Ferry Koster & Mattijs Lambooij, 2018. "Managing Innovations: A Study of the Implementation of Electronic Medical Records in Dutch Hospitals," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 15(01), pages 1-23, February.
    • Handle: RePEc:wsi:ijitmx:v:15:y:2018:i:01:n:s0219877018500062
    DOI: 10.1142/S0219877018500062
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    References listed on IDEAS

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    Cited by:

    1. Taewoo Kim & Jennifer C. Sexton & Laura E. Marler, 2023. "Innovation as a mixed gamble in family firms: the moderating effect of inter-organizational cooperation," Small Business Economics, Springer, vol. 60(4), pages 1389-1408, April.
    2. Ferry Koster & Gina van Bree, 2018. "How Managers Evoke Ambidexterity and Collaboration: A Qualitative Study in a Dutch Hospital," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 15(06), pages 1-19, December.
    3. Yucheng Zhang & Yongxing Guo & Meng Zhang & Shan Xu & Xin Liu & Alexander Newman, 2022. "Antecedents and outcomes of authentic leadership across culture: A meta-analytic review," Asia Pacific Journal of Management, Springer, vol. 39(4), pages 1399-1435, December.
    4. George Onofrei & Hung M. Nguyen & Min Zhang & Brian Fynes, 2020. "Building supply chain relational capital: The impact of supplier and customer leveraging on innovation performance," Business Strategy and the Environment, Wiley Blackwell, vol. 29(8), pages 3422-3434, December.

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