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How To Better Identify And Measure R&D In Services: Constraints In Brazilian Hospitals

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  • CARIZA TEIXEIRA BOHRER

    (Graduating Department of Business Administration, University of Brasília (UnB), Campus Darcy Ribeiro, ICC, Ala Norte, Subsolo, Módulo 25, Brasília — DF, ZIP: 70910-900, Brazil)

  • EDUARDO RAUPP DE VARGAS

    (Graduating Department of Business Administration, University of Brasília (UnB), Campus Darcy Ribeiro, ICC, Ala Norte, Subsolo, Módulo 25, Brasília — DF, ZIP: 70910-900, Brazil)

Abstract

This paper proposes a reflection to induce a better understanding of R&D in services, based on case studies carried out in Brazilian University Hospitals (UHs). The results show that the generation and increase of the stock of knowledge in services go beyond those reported in the material component. We also found that a diversity of actors contributed in an informal way to these dynamics. Concerning R&D funding, we noticed that service R&D is not always planned through a formal project. Then we suggested expanded R&D indicators which seems to contribute to the improvement of statistics related to R&D in services.

Suggested Citation

  • Cariza Teixeira Bohrer & Eduardo Raupp De Vargas, 2013. "How To Better Identify And Measure R&D In Services: Constraints In Brazilian Hospitals," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 10(03), pages 1-20.
    • Handle: RePEc:wsi:ijitmx:v:10:y:2013:i:03:n:s0219877013400130
    DOI: 10.1142/S0219877013400130
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    References listed on IDEAS

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    1. Faïz Gallouj, 2002. "Innovation in the Service Economy," Books, Edward Elgar Publishing, number 2391.
    2. Jean Gadrey & Faïz Gallouj (ed.), 2002. "Productivity, Innovation and Knowledge in Services," Books, Edward Elgar Publishing, number 2690.
    3. Jean Gadrey & Faïz Gallouj, 2002. "Productivity, Innovation and Knowledge in Services. New Economic and Socio-Economic Approaches," Post-Print halshs-00198351, HAL.
    4. Faïz Gallouj, 1994. "Economie de l'innovation dans les services," Post-Print hal-01111989, HAL.
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