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Doing Stakeholder Engagement Their own Way: Experience from the Malawian Mining Industry

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  • Andrew Ngawenja Mzembe

Abstract

In recent years, stakeholder engagement has increasingly become a catchphrase in response to calls for corporate accountability to their stakeholders in the developing countries. However, the processes and practices companies pursue to engage stakeholders tend to conspicuously be variable depending on whether one draws on the instrumental and descriptive perspectives of the stakeholder theory. The purpose of this paper is therefore to test these perspectives, which we do through considering the case of a subsidiary of a multinational firm fictitiously known as Ashford (Africa) Limited, which operates in Malawi, as a member of the global mining industry. Using qualitative data obtained from interviews with Ashford (Malawi)'s managers and stakeholders, this study highlights the significance of paying more attention to firm specific factors, community dynamics and the civil society (NGO) related factors, as they are fundamental to the effectiveness of stakeholder engagement agenda pursued by mining companies in the developing countries. Copyright © 2014 John Wiley & Sons, Ltd and ERP Environment.

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  • Andrew Ngawenja Mzembe, 2016. "Doing Stakeholder Engagement Their own Way: Experience from the Malawian Mining Industry," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 23(1), pages 1-14, January.
    • Handle: RePEc:wly:corsem:v:23:y:2016:i:1:p:1-14
    DOI: 10.1002/csr.1353
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    5. Laura Maria Ferri & Matteo Pedrini & Marco Minciullo, 2022. "Corporate social responsibility and stakeholder dialogue under institutional voids: decoupling the role of corporate motives, ethics, and resources," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 26(1), pages 159-188, March.
    6. Kayleigh Bruijn & Panikos Georgallis & João Albino-Pimentel & Arno Kourula & Hildy Teegen, 2024. "MNE–civil society interactions: a systematic review and research agenda," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 55(2), pages 136-156, March.
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