IDEAS home Printed from https://ideas.repec.org/a/wly/corsem/v14y2007i5p251-262.html
   My bibliography  Save this article

Cooperative, community‐spirited and commercial: social sustainability at Bendigo Bank

Author

Listed:
  • Wendy Stubbs
  • Chris Cocklin

Abstract

Using a case study approach, this article examines how an Australian bank supports and invests in social sustainability using a community development approach. Bendigo Bank's community engagement model (CEM) is consistent with a stakeholder perspective of the firm. The CEM is a hybrid model drawing on commercial principles, such as the for‐profit shareholder‐ownership structure, and community development values, such as trust, loyalty, integrity, volunteerism, cooperation and community spirit. The CEM contributes to community development by retaining local capital through a revenue‐share arrangement, which is used to invest in further community enhancement initiatives. The success of Bendigo Bank's CEM indicates that the ‘collaborative commerce’ model could be used as a design guideline for other organizations seeking to improve their social sustainability. Copyright © 2006 John Wiley & Sons, Ltd and ERP Environment.

Suggested Citation

  • Wendy Stubbs & Chris Cocklin, 2007. "Cooperative, community‐spirited and commercial: social sustainability at Bendigo Bank," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 14(5), pages 251-262, December.
    • Handle: RePEc:wly:corsem:v:14:y:2007:i:5:p:251-262
    DOI: 10.1002/csr.130
    as

    Download full text from publisher

    File URL: https://doi.org/10.1002/csr.130
    Download Restriction: no
    File URL: https://libkey.io/10.1002/csr.130?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Freeman, R. Edward, 1994. "The Politics of Stakeholder Theory: Some Future Directions1," Business Ethics Quarterly, Cambridge University Press, vol. 4(4), pages 409-421, October.
    2. Unknown, 2005. "Forward," 2005 Conference: Slovenia in the EU - Challenges for Agriculture, Food Science and Rural Affairs, November 10-11, 2005, Moravske Toplice, Slovenia 183804, Slovenian Association of Agricultural Economists (DAES).
    3. Sanjay Sharma & Audun Ruud, 2003. "On the path to sustainability: integrating social dimensions into the research and practice of environmental management," Business Strategy and the Environment, Wiley Blackwell, vol. 12(4), pages 205-214, July.
    4. Lehtonen, Markku, 2004. "The environmental-social interface of sustainable development: capabilities, social capital, institutions," Ecological Economics, Elsevier, vol. 49(2), pages 199-214, June.
    5. Pratima Bansal, 2005. "Evolving sustainably: a longitudinal study of corporate sustainable development," Strategic Management Journal, Wiley Blackwell, vol. 26(3), pages 197-218, March.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Haugh, Helen M., 2021. "The governance of entrepreneurial community ventures: How do conflicting community interests influence opportunity exploitation?," Journal of Business Venturing Insights, Elsevier, vol. 16(C).
    2. Anna Lee Rowe & Margaret Nowak & Mohammed Quaddus & Marita Naude, 2014. "Stakeholder Engagement and Sustainable Corporate Community Investment," Business Strategy and the Environment, Wiley Blackwell, vol. 23(7), pages 461-474, November.
    3. Giuliana Birindelli & Paola Ferretti & Mariantonietta Intonti & Antonia Iannuzzi, 2015. "On the drivers of corporate social responsibility in banks: evidence from an ethical rating model," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 19(2), pages 303-340, May.
    4. Rafael Bravo & Jorge Matute & José Pina, 2012. "Corporate Social Responsibility as a Vehicle to Reveal the Corporate Identity: A Study Focused on the Websites of Spanish Financial Entities," Journal of Business Ethics, Springer, vol. 107(2), pages 129-146, May.
    5. Jorge Matute‐Vallejo & Rafael Bravo & José M. Pina, 2011. "The influence of corporate social responsibility and price fairness on customer behaviour: evidence from the financial sector," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 18(6), pages 317-331, November.
    6. Michał Jurek, 2014. "The genesis and evolution of CSR self-regulation with special refer-ence to the case of financial institutions," Working papers wpaper70, Financialisation, Economy, Society & Sustainable Development (FESSUD) Project.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Laura Maria Ferri & Nelly Oelze & André Habisch & Mario Molteni, 2016. "Implementation of responsible Procurement Management: An Institutional Perspective," Business Strategy and the Environment, Wiley Blackwell, vol. 25(4), pages 261-276, May.
    2. Fotios Misopoulos & Roula Michaelides & Mohammad Afiq Salehuddin & Vicky Manthou & Zenon Michaelides, 2018. "Addressing Organisational Pressures as Drivers towards Sustainability in Manufacturing Projects and Project Management Methodologies," Sustainability, MDPI, vol. 10(6), pages 1-28, June.
    3. Md. Rayhan Sarker & Md. Abdul Moktadir & Ernesto D. R. Santibanez-Gonzalez, 2021. "Social Sustainability Challenges Towards Flexible Supply Chain Management: Post-COVID-19 Perspective," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(2), pages 199-218, December.
    4. Antony Paulraj, 2009. "Environmental motivations: a classification scheme and its impact on environmental strategies and practices," Business Strategy and the Environment, Wiley Blackwell, vol. 18(7), pages 453-468, November.
    5. Markus Beckmann & Stefan Hielscher & Ingo Pies, 2014. "Commitment Strategies for Sustainability: How Business Firms Can Transform Trade‐Offs Into Win–Win Outcomes," Business Strategy and the Environment, Wiley Blackwell, vol. 23(1), pages 18-37, January.
    6. Alessio Maria Braccini & Emanuele Gabriel Margherita, 2018. "Exploring Organizational Sustainability of Industry 4.0 under the Triple Bottom Line: The Case of a Manufacturing Company," Sustainability, MDPI, vol. 11(1), pages 1-17, December.
    7. Vicente Roca-Puig, 2020. "The Symbiotic Bond of Income Equality and Organizational Equilibrium," Sustainability, MDPI, vol. 12(21), pages 1-14, November.
    8. Mariana Toussaint & Pablo Cabanelas & Pilar Muñoz-Dueñas, 2022. "Social sustainability in the food value chain: what is and how to adopt an integrative approach?," Quality & Quantity: International Journal of Methodology, Springer, vol. 56(4), pages 2477-2500, August.
    9. Belén Payán‐Sánchez & José Antonio Plaza‐Úbeda & Miguel Pérez‐Valls & Eva Carmona‐Moreno, 2018. "Social Embeddedness for Sustainability in the Aviation Sector," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 25(4), pages 537-553, July.
    10. Bendell, Bari L. & Nesij Huvaj, M., 2020. "Does stakeholder engagement through corporate social and environmental behaviors affect innovation?," Journal of Business Research, Elsevier, vol. 119(C), pages 685-696.
    11. Nilima Mausumi, 2017. "Stakeholder Roles In Improving Occupational Health and Safety (OHS): A Case Study of Bangladesh Garment Industry," International Journal of Business Research and Management (IJBRM), Computer Science Journals (CSC Journals), vol. 8(3), pages 51-61, August.
    12. Surekha Rana & Padma Misra, 2010. "Operational Dimension of CSR: An Empirical Assessment of BSE and NSE Listed Companies," Vision, , vol. 14(1-2), pages 57-66, January.
    13. Hong Tian & Jiahui Tian, 2021. "The Mediating Role of Responsible Innovation in the Relationship between Stakeholder Pressure and Corporate Sustainability Performance in Times of Crisis: Evidence from Selected Regions in China," IJERPH, MDPI, vol. 18(14), pages 1-17, July.
    14. Maria Federica Izzo & Mirella Ciaburri & Riccardo Tiscini, 2020. "The Challenge of Sustainable Development Goal Reporting: The First Evidence from Italian Listed Companies," Sustainability, MDPI, vol. 12(8), pages 1-18, April.
    15. Martina K. Linnenluecke & Sally V. Russell & Andrew Griffiths, 2009. "Subcultures and sustainability practices: the impact on understanding corporate sustainability," Business Strategy and the Environment, Wiley Blackwell, vol. 18(7), pages 432-452, November.
    16. Wing Chow & Yang Chen, 2012. "Corporate Sustainable Development: Testing a New Scale Based on the Mainland Chinese Context," Journal of Business Ethics, Springer, vol. 105(4), pages 519-533, February.
    17. Pilar Lopez-Llompart & G. Mathias Kondolf, 2016. "Encroachments in floodways of the Mississippi River and Tributaries Project," Natural Hazards: Journal of the International Society for the Prevention and Mitigation of Natural Hazards, Springer;International Society for the Prevention and Mitigation of Natural Hazards, vol. 81(1), pages 513-542, March.
    18. Cheng, Jianquan & Bertolini, Luca, 2013. "Measuring urban job accessibility with distance decay, competition and diversity," Journal of Transport Geography, Elsevier, vol. 30(C), pages 100-109.
    19. M. De Donno & M. Pratelli, 2006. "A theory of stochastic integration for bond markets," Papers math/0602532, arXiv.org.
    20. Prilly Oktoviany & Robert Knobloch & Ralf Korn, 2021. "A machine learning-based price state prediction model for agricultural commodities using external factors," Decisions in Economics and Finance, Springer;Associazione per la Matematica, vol. 44(2), pages 1063-1085, December.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:wly:corsem:v:14:y:2007:i:5:p:251-262. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Wiley Content Delivery (email available below). General contact details of provider: https://doi.org/10.1002/(ISSN)1535-3966 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.