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Balancing performance, accountability and equity in stakeholder relationships: towards more socially responsible HR practice

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  • John Simmons

Abstract

The paper uses stakeholder analysis to examine issues of performance, accountability and equity in organizations; and to identify implications for more socially responsible HR practice. Its theme is that effective governance can be reconciled with social responsibility, and that incorporating stakeholder views in HR systems enhances organization performance and commitment. A performance management case study confirms the importance of incorporating stakeholder views when HR systems are designed or modified, and the implications for employee commitment and organizational justice if they are ignored. A ‘stakeholder systems’ model of performance management is offered as a means of developing robust and ethical HR systems. This delineates design, operation and evaluation stages, relates these to issues of accountability and organizational justice and suggests measures for assessing system effectiveness. Conclusions are related to research and practitioner agendas regarding stakeholder (and especially employee) ‘voice’. Copyright © 2003 John Wiley & Sons, Ltd and ERP Environment.

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  • John Simmons, 2003. "Balancing performance, accountability and equity in stakeholder relationships: towards more socially responsible HR practice," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 10(3), pages 129-140, September.
    • Handle: RePEc:wly:corsem:v:10:y:2003:i:3:p:129-140
    DOI: 10.1002/csr.40
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    References listed on IDEAS

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    1. Christopher Stoney & Diana Winstanley, 2001. "Stakeholding: Confusion or Utopia? Mapping the Conceptual Terrain," Journal of Management Studies, Wiley Blackwell, vol. 38(5), pages 603-626, July.
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    Cited by:

    1. Dolors Celma & Esther Martínez‐Garcia & Germà Coenders, 2014. "Corporate Social Responsibility in Human Resource Management: An analysis of common practices and their determinants in Spain," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 21(2), pages 82-99, March.
    2. Lei Wang & Heikki Juslin, 2013. "Corporate Social Responsibility in the Chinese Forest Industry: Understanding Multiple Stakeholder Perceptions," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 20(3), pages 129-145, May.
    3. Birca Alic, 2017. "The Evaluation Of The Relationship Level Between Human Resources Managers And Linear Managers Regarding Personnel Management In The Organizations From The Republic Of Moldova," Annals - Economy Series, Constantin Brancusi University, Faculty of Economics, vol. 1, pages 42-51, December.
    4. Chi Kin Kwan, 2020. "Socially responsible human resource practices to improve the employability of people with disabilities," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(1), pages 1-8, January.
    5. Carl Rhodes & Geraint Harvey, 2012. "Agonism and the Possibilities of Ethics for HRM," Journal of Business Ethics, Springer, vol. 111(1), pages 49-59, November.

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