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Total quality management practices and its impact on Indian construction projects

Author

Listed:
  • Vijayabanu C.

    (School of Management, Shanmugha Arts Science Technology and Research Academy, Thanjavur, Tamil Nadu, India .)

  • Karthikeyan S.

    (School of Management, SASTRA Deemed University, Thanjavur, Tamil Nadu, India)

  • Vijay Surya P.

    (School of Civil Engineering, SASTRA Deemed University, Thanjavur, Tamil Nadu, India)

Abstract

The current competitiveness in the business arena of the construction industry has forced players to improve and optimise, forcing them to adopt the iterating process of continuous improvement that ensures the adequate quality of projects, in addition to moderating the cost and time involved in their implementation, the three of which have collectively been recognised as the primary factors causing the client's approval or disfavour in relation to a project.

Suggested Citation

  • Vijayabanu C. & Karthikeyan S. & Vijay Surya P., 2022. "Total quality management practices and its impact on Indian construction projects," Organization, Technology and Management in Construction, Sciendo, vol. 14(1), pages 2697-2709, January.
    • Handle: RePEc:vrs:otamic:v:14:y:2022:i:1:p:2697-2709:n:3
    DOI: 10.2478/otmcj-2022-0013
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    References listed on IDEAS

    as
    1. Ramlawati Ramlawati & Aditya Halim Perdana Kusuma Putra, 2018. "Total Quality Management as the Key of the Company to Gain the Competitiveness, Performance Achievement and Consumer Satisfaction," International Review of Management and Marketing, Econjournals, vol. 8(5), pages 60-69.
    2. Shweta Bajaj & Ruchi Garg & Monika Sethi, 2018. "Total quality management: a critical literature review using Pareto analysis," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 67(1), pages 128-154, January.
    3. David Delgado-Hernandez & Elaine Aspinwall, 2005. "Improvement tools in the UK construction industry," Construction Management and Economics, Taylor & Francis Journals, vol. 23(9), pages 965-977.
    4. Mohammed H. Alanazi, 2020. "The mediating role of primary TQM factors and strategy in the relationship between supportive TQM factors and organisational results: An empirical assessment using the MBNQA model," Cogent Business & Management, Taylor & Francis Journals, vol. 7(1), pages 1771074-177, January.
    5. John Hulland & Hans Baumgartner & Keith Marion Smith, 2018. "Marketing survey research best practices: evidence and recommendations from a review of JAMS articles," Journal of the Academy of Marketing Science, Springer, vol. 46(1), pages 92-108, January.
    6. Tenenhaus, Michel & Vinzi, Vincenzo Esposito & Chatelin, Yves-Marie & Lauro, Carlo, 2005. "PLS path modeling," Computational Statistics & Data Analysis, Elsevier, vol. 48(1), pages 159-205, January.
    7. John Hulland, 1999. "Use of partial least squares (PLS) in strategic management research: a review of four recent studies," Strategic Management Journal, Wiley Blackwell, vol. 20(2), pages 195-204, February.
    8. Anh Chi Phan & Ha Thu Nguyen & Hao Anh Nguyen & Yoshiki Matsui, 2019. "Effect of Total Quality Management Practices and JIT Production Practices on Flexibility Performance: Empirical Evidence from International Manufacturing Plants," Sustainability, MDPI, vol. 11(11), pages 1-21, May.
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