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Factors affecting digital literacy of human resources

Author

Listed:
  • Volkan Ongel

    (Beykent University, Istanbul, Turkey)

  • Melih Sefa Yavuz

    (Beykent University, Istanbul, Turkey)

  • Hasan Sad?k Tatli

    (Beykent University, Istanbul, Turkey)

Abstract

Digital literacy is among the major competencies of a company’s human resources revealing the relationships of individuals with digital tools. However, an essential premise in studying digital literacy is the level of individuals’ readiness for technology. The paper aims to determine the impact of technology readiness on digital literacy, and to establish the characteristics of information society using the case of Turkey. Methodologically, the study rests on the concepts of digitalization, information technology, as well as industrial and information society. Factor, correlation, regression and reliability analyses, and descriptive statistics were used. Using a convenience sampling technique, the authors collected survey results from a sample of 523 individuals aged 18–75. The data were analysed in the SPSS 25 program. The research provides a profile of the Turkish population’s digital literacy and technology readiness. According to the findings, the respondents were optimistic about using technology; they were innovative, and do not hesitate to use new technologies. Their digital information literacy and perception of security on digital platforms were high, and they could use digital platforms at a reasonable level. The hypothesis that employees’ technology readiness positively affects their digital literacy has been confirmed. The research findings will be useful in determining digital literacy of individuals in the external environment.

Suggested Citation

  • Volkan Ongel & Melih Sefa Yavuz & Hasan Sad?k Tatli, 2022. "Factors affecting digital literacy of human resources," Upravlenets, Ural State University of Economics, vol. 13(1), pages 68-83, March.
    • Handle: RePEc:url:upravl:v:13:y:2022:i:1:p:68-83
    DOI: 10.29141/2218-5003-2022-13-1-5
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    References listed on IDEAS

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    1. Ferreira, Jorge Brantes & da Rocha, Angela & da Silva, Jorge Ferreira, 2014. "Impacts of technology readiness on emotions and cognition in Brazil," Journal of Business Research, Elsevier, vol. 67(5), pages 865-873.
    2. Dibyendu Maiti & Fulvio Castellacci & Arne Melchior (ed.), 2020. "Digitalisation and Development," Springer Books, Springer, number 978-981-13-9996-1, November.
    3. Shirley Taylor & Peter A. Todd, 1995. "Understanding Information Technology Usage: A Test of Competing Models," Information Systems Research, INFORMS, vol. 6(2), pages 144-176, June.
    4. Lam, Shun Yin & Chiang, Jeongwen & Parasuraman, A., 2008. "The effects of the dimensions of technology readiness on technology acceptance: An empirical analysis," Journal of Interactive Marketing, Elsevier, vol. 22(4), pages 19-39.
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    digital literacy; technology readiness; digitalization; human resources; digital competency; motivating factors; blocking factors; Turkey;
    All these keywords.

    JEL classification:

    • O30 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - General
    • O31 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Innovation and Invention: Processes and Incentives
    • O35 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Social Innovation

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