The Role of Time for the Competitiveness of SMEs in the Service Sector
This paper aims to highlight the analysis of the integrated role of time and knowledge factors for the SME competitiveness in the service sector, in the perspective of an intersystemic co-evolution. Particularly, it refers to hotels. The analysis is developed from a conceptual base emphasizing time value in its subjective (i.e. socio-cultural) perspective, in the recursive setting of firm knowledge, here synthesized within the time-knowledge binomial, and cal-led co-evolutionary time. The appropriateness of this analysis is motivated by the observation of the evolutionary dynamics emerging in this sector. The paper combines theory and practice thanks to the case study of the Sextantio “albergo diffuso”, a hotel appreciated throughout the world for its innovative business.
Volume (Year): 17 (2011)
Issue (Month): ()
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- Wei, Sherrie & Ruys, Hein F. & van Hoof, Hubert B. & Combrink, Thomas E., 2001. "Uses of the Internet in the global hotel industry," Journal of Business Research, Elsevier, vol. 54(3), pages 235-241, December.
- Roberto Cafferata, 2009. "Competitive Advantage and Internationalization of Italian Small and Medium-Sized Manufacturing Firms," DSI Essays Series, DSI - Dipartimento di Studi sull'Impresa, vol. 1.
- Réjean Landry & Nabil Amara & Mathieu Ouimet, 2007. "Determinants of knowledge transfer: evidence from Canadian university researchers in natural sciences and engineering," The Journal of Technology Transfer, Springer, vol. 32(6), pages 561-592, December.
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