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Impacts of online shopping on travel demand: a systematic review

Author

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  • Huyen T. K. Le
  • Andre L. Carrel
  • Harsh Shah

Abstract

The rise of e-commerce has led to substantial changes in personal travel and activities. We systematically reviewed empirical studies on the relationship between online shopping and personal travel behaviour. We synthesised and assessed the evidence for four types of effects on various travel outcomes, including trip frequency, travel distance, trip chaining, mode choice, and time use. In 42 articles reviewed, we found more evidence that online shopping substitutes for shopping travel. Most studies to date have focused on trip frequency but neglected other travel outcomes. Very few studies have considered the modification effect, which has significant implications for travel demand management. In sum, previous studies have not reached a consensus on the dominant effect of online shopping, in part due to the diversity in variable measurements, types of goods, study areas, and analytic methods. A limitation of previous studies is the reliance on cross-sectional surveys, which hinders the distinction between short- and long-term behaviours and between modification, complementarity, and substitution effects. Our study provides an agenda for future research on this topic and discusses policy implications related to land use, behavioural changes, data collection, and modelling for practitioners who wish to incorporate e-commerce in planning for sustainable urban systems.

Suggested Citation

  • Huyen T. K. Le & Andre L. Carrel & Harsh Shah, 2022. "Impacts of online shopping on travel demand: a systematic review," Transport Reviews, Taylor & Francis Journals, vol. 42(3), pages 273-295, May.
    • Handle: RePEc:taf:transr:v:42:y:2022:i:3:p:273-295
    DOI: 10.1080/01441647.2021.1961917
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    Citations

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    Cited by:

    1. Ralph Hippe & Damien Demailly & Claude Diebolt, 2022. "The Digital Transition for a Sustainable Mobility Regime? A Long-Run Perspective," Working Papers of BETA 2022-19, Bureau d'Economie Théorique et Appliquée, UDS, Strasbourg.
    2. Harsh Shah & Andre L. Carrel & Huyen T. K. Le, 2024. "Impacts of teleworking and online shopping on travel: a tour-based analysis," Transportation, Springer, vol. 51(1), pages 99-127, February.
    3. Aqeela Saleem & Javed Aslam & Yun Bae Kim & Shazia Nauman & Nokhaiz Tariq Khan, 2022. "Motives towards e-Shopping Adoption among Pakistani Consumers: An Application of the Technology Acceptance Model and Theory of Reasoned Action," Sustainability, MDPI, vol. 14(7), pages 1-16, March.
    4. Balbontin, Camila & Hensher, David A. & Ho, Chinh, 2023. "Light commercial vehicles destination choice: Understanding preferences relative to the number of stop and tour-based trip type," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 171(C).
    5. Wang, Xize & Renne, John L., 2023. "Socioeconomics of Urban Travel in the U.S.: Evidence from the 2017 NHTS," SocArXiv cdw2y, Center for Open Science.
    6. Xize Wang & John L. Renne, 2023. "Socioeconomics of Urban Travel in the U.S.: Evidence from the 2017 NHTS," Papers 2303.04812, arXiv.org.

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