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Repeat Attendance as a Function of Involvement, Loyalty, and the Sportscape Across Three Football Contexts

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  • Brad Hill
  • B. Christine Green

Abstract

Effects of the sportscape as well as personal attachment to sport and team were studied in a sample of 530 spectators at three rugby league stadia. Two spectator segments were identified at each venue: those who came to support the home team, and those who did not. Each venue served as a proxy for a different level of competition: home of a winning team in the top league (ANZ Stadium), home of a losing team in the top league (Carrara Stadium), and home of a minor league team (Pizzey Park). Hierarchical regressions tested the effects of personal attachment and experience of the sportscape on future attendance intentions. Psychological involvement with the sport of rugby league was a significant predictor of future attendance motivation for supporters of the home team regardless of context, but loyalty to the home team was only a significant predictor for supporters of the home team at ANZ Stadium. Perceptions of the sportscape improved prediction of future attendance intentions for spectators supporting the home team in each of the three venues, but the specific sportscape elements that best represented that effect were different in each case. For spectators not supporting the home team at Pizzey Park and at Carrara Stadium, perceptions of the sportscape did not enhance prediction of future attendance intentions. It is argued that the spectator's experience of a game needs to be understood in terms of the characteristics of fanship that he or she brings to the event, as well as in terms of the particular expectations that are associated with different competition contexts.

Suggested Citation

  • Brad Hill & B. Christine Green, 2000. "Repeat Attendance as a Function of Involvement, Loyalty, and the Sportscape Across Three Football Contexts," Sport Management Review, Taylor & Francis Journals, vol. 3(2), pages 145-162, July.
    • Handle: RePEc:taf:rsmrxx:v:3:y:2000:i:2:p:145-162
    DOI: 10.1016/S1441-3523(00)70083-0
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    Cited by:

    1. Funk, Daniel C. & James, Jeff, 2001. "The Psychological Continuum Model: A Conceptual Framework for Understanding an Individual's Psychological Connection to Sport," Sport Management Review, Elsevier, vol. 4(2), pages 119-150, November.
    2. Sang Hun Sung & Doo-Seung Hong & Soo Young Sul, 2020. "How We Can Enhance Spectator Attendance for the Sustainable Development of Sport in the Era of Uncertainty: A Re-Examination of Competitive Balance," Sustainability, MDPI, vol. 12(17), pages 1-15, August.
    3. Shin, Jin-ho & Lyu, Seong Ok, 2019. "Using a discrete choice experiment to estimate spectators’ willingness to pay for professional baseball park sportscape," Sport Management Review, Elsevier, vol. 22(4), pages 502-512.
    4. Funk, Daniel C. & Ridinger, Lynn L. & Moorman, Anita M., 2003. "Understanding Consumer Support: Extending the Sport Interest Inventory (SII) to Examine Individual Differences among Women's Professional Sport Consumers," Sport Management Review, Elsevier, vol. 6(1), pages 1-31, May.
    5. DeSarbo Wayne S., 2010. "A Spatial Multidimensional Unfolding Choice Model for Examining the Heterogeneous Expressions of Sports Fan Avidity," Journal of Quantitative Analysis in Sports, De Gruyter, vol. 6(2), pages 1-24, April.
    6. Marijke Taks & Daichi Oshimi & Nola Agha, 2020. "Other- versus Self-Referenced Social Impacts of Events: Validating a New Scale," Sustainability, MDPI, vol. 12(24), pages 1-22, December.
    7. Jaeman Son & Stephen W. Dittmore & Younghwan Choi, 2023. "Understanding the Relationship between Corporate Social Responsibility, Team Identification, and Behavioral Intention with the Mediating Effect of Satisfaction in Korean Professional Baseball League," Sustainability, MDPI, vol. 15(10), pages 1-12, May.
    8. Funk, Daniel C. & James, Jeffrey D., 2004. "The Fan Attitude Network (FAN) Model: Exploring Attitude Formation and Change among Sport Consumers," Sport Management Review, Elsevier, vol. 7(1), pages 1-26, May.
    9. Koronios, Konstantinos & Vrontis, Demetris & Thrassou, Alkis, 2021. "Strategic sport sponsorship management – A scale development and validation," Journal of Business Research, Elsevier, vol. 130(C), pages 295-307.
    10. Hill, Brad & Christine Green, B., 2012. "Repeat participation as a function of program attractiveness, socializing opportunities, loyalty and the sportscape across three sport facility contexts," Sport Management Review, Elsevier, vol. 15(4), pages 485-499.
    11. Murray, Duncan & Howat, Gary, 2002. "The Relationships among Service Quality, Value, Satisfaction, and Future Intentions of Customers at an Australian Sports and Leisure Centre," Sport Management Review, Elsevier, vol. 5(1), pages 25-43, May.
    12. Greenwell, T. Christopher & Fink, Janet S. & Pastore, Donna L., 2002. "Assessing the Influence of the Physical Sports Facility on Customer Satisfaction within the Context of the Service Experience," Sport Management Review, Elsevier, vol. 5(2), pages 129-148, November.
    13. Wayne DeSarbo & Robert Madrigal, 2012. "Exploring the Demand Aspects of Sports Consumption and Fan Avidity," Interfaces, INFORMS, vol. 42(2), pages 199-212, April.
    14. Christine Green, B., 2001. "Leveraging Subculture and Identity to Promote Sport Events," Sport Management Review, Elsevier, vol. 4(1), pages 1-19, May.
    15. Drayer, Joris & Shapiro, Stephen L. & Dwyer, Brendan & Morse, Alan L. & White, Joel, 2010. "The effects of fantasy football participation on NFL consumption: A qualitative analysis," Sport Management Review, Elsevier, vol. 13(2), pages 129-141, May.
    16. Brown, Graham & Smith, Andrew & Assaker, Guy, 2016. "Revisiting the host city: An empirical examination of sport involvement, place attachment, event satisfaction and spectator intentions at the London Olympics," Tourism Management, Elsevier, vol. 55(C), pages 160-172.
    17. Jae Seo, Won & Christine Green, B. & Jae Ko, Yong & Lee, Seunghwan & Schenewark, Jarrod, 2007. "The Effect of Web Cohesion, Web Commitment, and Attitude toward the Website on Intentions to Use NFL Teams' Websites," Sport Management Review, Elsevier, vol. 10(3), pages 231-252, November.

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