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Tracking the relationship between environmental management and financial performance in the service industry


  • Marilyn Lucas


  • Matthew Wilson



Attention to the relationship between environmental management and financial performance has been growing. Research in this area has, however, tended to focus primarily on manufacturing industries. Our goal in this study is to analyze the relationship between environmental management and financial performance in the context of the service industry. Using a cross-sectional sample of 1,228 service organizations spanning a wide range of business activities, we test a series of five hypothesized relationships using both univariate and multivariate analyses. The results are robust across the dataset and show conclusively that environmental management does indeed positively affect financial performance in the service sector. Copyright Springer-Verlag 2008

Suggested Citation

  • Marilyn Lucas & Matthew Wilson, 2008. "Tracking the relationship between environmental management and financial performance in the service industry," Service Business, Springer;Pan-Pacific Business Association, vol. 2(3), pages 203-218, September.
  • Handle: RePEc:spr:svcbiz:v:2:y:2008:i:3:p:203-218
    DOI: 10.1007/s11628-008-0035-5

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    References listed on IDEAS

    1. Aaron K. Chatterji & David I. Levine & Michael W. Toffel, 2009. "How Well Do Social Ratings Actually Measure Corporate Social Responsibility?," Journal of Economics & Management Strategy, Wiley Blackwell, vol. 18(1), pages 125-169, March.
    2. González-Benito, Javier & González-Benito, Óscar, 2005. "Environmental proactivity and business performance: an empirical analysis," Omega, Elsevier, vol. 33(1), pages 1-15, February.
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    1. repec:spr:svcbiz:v:11:y:2017:i:3:d:10.1007_s11628-016-0318-1 is not listed on IDEAS
    2. Silvana Trimi & Sang-Hyun Park, 2013. "Green IT: practices of leading firms and NGOs," Service Business, Springer;Pan-Pacific Business Association, vol. 7(3), pages 363-379, September.
    3. Ricardo Server Izquierdo & Jordi Capó Vicedo, 2012. "Corporate social responsibility of financial organizations in the social economy: a case study on savings banks," Service Business, Springer;Pan-Pacific Business Association, vol. 6(1), pages 99-115, March.


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