IDEAS home Printed from https://ideas.repec.org/a/spr/opmare/v17y2024i1d10.1007_s12063-023-00433-5.html
   My bibliography  Save this article

Building supply chain resilience in developing economies: A weighted Ishikawa diagram approach

Author

Listed:
  • Akshay Patidar

    (Malaviya National Institute of Technology Jaipur)

  • Monica Sharma

    (Malaviya National Institute of Technology Jaipur
    Malaviya National Institute of Technology Jaipur)

  • Rajeev Agrawal

    (Malaviya National Institute of Technology Jaipur)

  • Kuldip Singh Sangwan

    (Birla Institute of Technology and Science Pilani)

  • Prabir Sarkar

    (Indian Institute of Technology Ropar)

Abstract

This study aimed to identify the cause-and-effect relationship among the factors influencing a resilient supply chain and to quantify their importance using a cause and effect (Ishikawa) diagram and Multi-Criteria Decision Making (MCDM) tool respectively. The results showed that redesigning the network and creating a supply chain buffer were the most important criteria/pillars, and the most important factors were creating redundancy and robustness. The study also found that approximately 80% and 20% of resilience can be achieved by developing absorption and reactive capabilities, respectively. The importance weight provided by this study can be used by industry professionals to estimate achieving supply chain resilience, while academicians can use it as the foundation for future researches. Further, researches may be carried out by developing a digital twin to understand potential impact of disruptions and resilience strategies. Blockchain implementation precisely smart contracts may be studied, since it appears to be one among best solutions to create transparency, coordination and control mechanism in the supply chain system. The novelty of this study lies in the weighted Ishikawa diagram that quantifies the contribution of each factor in percentage terms, providing specific insights into the factors influencing supply chain resilience.

Suggested Citation

  • Akshay Patidar & Monica Sharma & Rajeev Agrawal & Kuldip Singh Sangwan & Prabir Sarkar, 2024. "Building supply chain resilience in developing economies: A weighted Ishikawa diagram approach," Operations Management Research, Springer, vol. 17(1), pages 363-386, March.
  • Handle: RePEc:spr:opmare:v:17:y:2024:i:1:d:10.1007_s12063-023-00433-5
    DOI: 10.1007/s12063-023-00433-5
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s12063-023-00433-5
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.

    File URL: https://libkey.io/10.1007/s12063-023-00433-5?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Alikhani, Reza & Torabi, S.Ali & Altay, Nezih, 2021. "Retail supply chain network design with concurrent resilience capabilities," International Journal of Production Economics, Elsevier, vol. 234(C).
    2. Kamble, Sachin S & Gunasekaran, Angappa & Parekh, Harsh & Mani, Venkatesh & Belhadi, Amine & Sharma, Rohit, 2022. "Digital twin for sustainable manufacturing supply chains: Current trends, future perspectives, and an implementation framework," Technological Forecasting and Social Change, Elsevier, vol. 176(C).
    3. P. Siva Kumar & Ramesh Anbanandam, 2020. "Theory Building on Supply Chain Resilience: A SAP–LAP Analysis," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 21(2), pages 113-133, June.
    4. Min, Hokey, 2019. "Blockchain technology for enhancing supply chain resilience," Business Horizons, Elsevier, vol. 62(1), pages 35-45.
    5. Ruiz-Benítez, Rocío & López, Cristina & Real, Juan C., 2018. "The lean and resilient management of the supply chain and its impact on performance," International Journal of Production Economics, Elsevier, vol. 203(C), pages 190-202.
    6. Margherita, Alessandro & Heikkilä, Marikka, 2021. "Business continuity in the COVID-19 emergency: A framework of actions undertaken by world-leading companies," Business Horizons, Elsevier, vol. 64(5), pages 683-695.
    7. Dmitry Ivanov, 2021. "Supply Chain Viability and the COVID-19 pandemic: a conceptual and formal generalisation of four major adaptation strategies," International Journal of Production Research, Taylor & Francis Journals, vol. 59(12), pages 3535-3552, June.
    8. Tsan-Ming Choi & Alexandre Dolgui & Dmitry Ivanov & Erwin Pesch, 2022. "OR and analytics for digital, resilient, and sustainable manufacturing 4.0," Annals of Operations Research, Springer, vol. 310(1), pages 1-6, March.
    9. Syed Abdul Rehman Khan & Arsalan Zahid Piprani & Zhang Yu, 2022. "Supply chain analytics and post-pandemic performance: mediating role of triple-A supply chain strategies," International Journal of Emerging Markets, Emerald Group Publishing Limited, vol. 18(6), pages 1330-1354, June.
    10. Emma Brandon-Jones & Brian Squire & Chad W. Autry & Kenneth J. Petersen, 2014. "A Contingent Resource-Based Perspective of Supply Chain Resilience and Robustness," Journal of Supply Chain Management, Institute for Supply Management, vol. 50(3), pages 55-73, July.
    11. Sáenz, María Jesús & Revilla, Elena & Acero, Beatriz, 2018. "Aligning supply chain design for boosting resilience," Business Horizons, Elsevier, vol. 61(3), pages 443-452.
    12. Angappa Gunasekaran & Nachiappan Subramanian & Shams Rahman, 2015. "Supply chain resilience: role of complexities and strategies," International Journal of Production Research, Taylor & Francis Journals, vol. 53(22), pages 6809-6819, November.
    13. Berger, Niklas & Schulze-Schwering, Stefan & Long, Elisa & Spinler, Stefan, 2023. "Risk management of supply chain disruptions: An epidemic modeling approach," European Journal of Operational Research, Elsevier, vol. 304(3), pages 1036-1051.
    14. Tang, Christopher & Tomlin, Brian, 2008. "The power of flexibility for mitigating supply chain risks," International Journal of Production Economics, Elsevier, vol. 116(1), pages 12-27, November.
    15. Sylvia Croese & Cayley Green & Gareth Morgan, 2020. "Localizing the Sustainable Development Goals Through the Lens of Urban Resilience: Lessons and Learnings from 100 Resilient Cities and Cape Town," Sustainability, MDPI, vol. 12(2), pages 1-16, January.
    16. Boin, Arjen & Kelle, Peter & Clay Whybark, D., 2010. "Resilient supply chains for extreme situations: Outlining a new field of study," International Journal of Production Economics, Elsevier, vol. 126(1), pages 1-6, July.
    17. Mohamad Sadegh Sangari & Mosayeb Dashtpeyma, 2019. "An integrated framework of supply chain resilience enablers: a hybrid ISM-FANP approach," International Journal of Business Excellence, Inderscience Enterprises Ltd, vol. 18(2), pages 242-268.
    18. Lipika Bhattacharya & Ayan Chatterjee & Debmallya Chatterjee, 2023. "Critical Enablers that Mitigate Supply Chain Disruption: A Perspective from Indian MSMEs," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 48(1), pages 42-63, February.
    19. Masoud Esmaeilikia & Behnam Fahimnia & Joeseph Sarkis & Kannan Govindan & Arun Kumar & John Mo, 2016. "Tactical supply chain planning models with inherent flexibility: definition and review," Annals of Operations Research, Springer, vol. 244(2), pages 407-427, September.
    20. Alikhani, Reza & Ranjbar, Amirhossein & Jamali, Amir & Torabi, S. Ali & Zobel, Christopher W., 2023. "Towards increasing synergistic effects of resilience strategies in supply chain network design," Omega, Elsevier, vol. 116(C).
    21. Fahian Huq & Kulwant S. Pawar & Nachiappan Subramanian, 2021. "Disturbances to the supply chains of high-value manufacturing firms: comparison of the perceptions of product managers and supply chain managers," International Journal of Production Research, Taylor & Francis Journals, vol. 59(13), pages 3916-3934, July.
    22. Maurizio Bevilacqua & Filippo Emanuele Ciarapica & Giulio Marcucci & Giovanni Mazzuto, 2020. "Fuzzy cognitive maps approach for analysing the domino effect of factors affecting supply chain resilience: a fashion industry case study," International Journal of Production Research, Taylor & Francis Journals, vol. 58(20), pages 6370-6398, October.
    23. R. Rajesh, 2018. "Pseudo resilient supply chains: concept, traits, and practices," Journal of Risk Research, Taylor & Francis Journals, vol. 21(10), pages 1264-1286, October.
    24. Jae Yeol Song & Eun-Sung Chung, 2016. "Robustness, Uncertainty and Sensitivity Analyses of the TOPSIS Method for Quantitative Climate Change Vulnerability: a Case Study of Flood Damage," Water Resources Management: An International Journal, Published for the European Water Resources Association (EWRA), Springer;European Water Resources Association (EWRA), vol. 30(13), pages 4751-4771, October.
    25. Debashree Das & Avik Datta & Patanjal Kumar & Yigit Kazancoglu & Mangey Ram, 2022. "Building supply chain resilience in the era of COVID-19: An AHP-DEMATEL approach," Operations Management Research, Springer, vol. 15(1), pages 249-267, June.
    26. Yu, Wantao & Jacobs, Mark A. & Chavez, Roberto & Yang, Jiehui, 2019. "Dynamism, disruption orientation, and resilience in the supply chain and the impacts on financial performance: A dynamic capabilities perspective," International Journal of Production Economics, Elsevier, vol. 218(C), pages 352-362.
    27. Satyendra Kumar Sharma & Praveen Ranjan Srivastava & Ajay Kumar & Anil Jindal & Shivam Gupta, 2023. "Supply chain vulnerability assessment for manufacturing industry," Annals of Operations Research, Springer, vol. 326(2), pages 653-683, July.
    28. Hosseini, Seyedmohsen & Barker, Kash, 2016. "A Bayesian network model for resilience-based supplier selection," International Journal of Production Economics, Elsevier, vol. 180(C), pages 68-87.
    29. Zhao, Nanyang & Hong, Jiangtao & Lau, Kwok Hung, 2023. "Impact of supply chain digitalization on supply chain resilience and performance: A multi-mediation model," International Journal of Production Economics, Elsevier, vol. 259(C).
    30. Javid Jouzdani & Mohammad Fathian & Ahmad Makui & Mehdi Heydari, 2020. "Robust design and planning for a multi-mode multi-product supply network: a dairy industry case study," Operational Research, Springer, vol. 20(3), pages 1811-1840, September.
    31. Humaira Nafisa Ahmed & Sayem Ahmed & Muztoba Ahmad Khan & Syed Mithun Ali, 2022. "Sustainable supply chain in emerging economies during and post COVID-19 pandemic: a systematic literature review and future research directions," International Journal of Emerging Markets, Emerald Group Publishing Limited, vol. 19(9), pages 2472-2498, December.
    32. Armin Jabbarzadeh & Behnam Fahimnia & Fatemeh Sabouhi, 2018. "Resilient and sustainable supply chain design: sustainability analysis under disruption risks," International Journal of Production Research, Taylor & Francis Journals, vol. 56(17), pages 5945-5968, September.
    33. Ainul Haniza Mohd Rashid & Siew-Phaik Loke & Keng-Boon Ooi, 2014. "Strengthening supply chain risk management for business continuity: a case study approach," International Journal of Management and Enterprise Development, Inderscience Enterprises Ltd, vol. 13(3/4), pages 278-301.
    34. Chowdhury, Md Maruf H. & Quaddus, Mohammed, 2017. "Supply chain resilience: Conceptualization and scale development using dynamic capability theory," International Journal of Production Economics, Elsevier, vol. 188(C), pages 185-204.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Antonio Zavala-Alcívar & María-José Verdecho & Juan-José Alfaro-Saiz, 2020. "A Conceptual Framework to Manage Resilience and Increase Sustainability in the Supply Chain," Sustainability, MDPI, vol. 12(16), pages 1-38, August.
    2. Shashi & Piera Centobelli & Roberto Cerchione & Myriam Ertz, 2020. "Managing supply chain resilience to pursue business and environmental strategies," Business Strategy and the Environment, Wiley Blackwell, vol. 29(3), pages 1215-1246, March.
    3. Zhao, Nanyang & Hong, Jiangtao & Lau, Kwok Hung, 2023. "Impact of supply chain digitalization on supply chain resilience and performance: A multi-mediation model," International Journal of Production Economics, Elsevier, vol. 259(C).
    4. Arsalan Zahid Piprani & Noor Ismawati Jaafar & Suhana Mohezar Ali & Muhammad Shujaat Mubarik & Muhammad Shahbaz, 2022. "Multi-dimensional supply chain flexibility and supply chain resilience: the role of supply chain risks exposure," Operations Management Research, Springer, vol. 15(1), pages 307-325, June.
    5. Betto, Frida & Garengo, Patrizia, 2023. "A circular pathway for developing resilience in healthcare during pandemics," International Journal of Production Economics, Elsevier, vol. 266(C).
    6. Giulio Marcucci & Filippo Emanuele Ciarapica & Giovanni Mazzuto & Maurizio Bevilacqua, 2024. "Analysis of ripple effect and its impact on supply chain resilience: a general framework and a case study on agri-food supply chain during the COVID-19 pandemic," Operations Management Research, Springer, vol. 17(1), pages 175-200, March.
    7. Md Maruf Hossan Chowdhury & Mohammad Tarikul Islam & Imran Ali & Mohammed Quaddus, 2024. "The role of social capital, resilience, and network complexity in attaining supply chain sustainability," Business Strategy and the Environment, Wiley Blackwell, vol. 33(3), pages 2621-2639, March.
    8. Jianlan Zhong & Han Cheng & Fu Jia, 2024. "Supply chain resilience capability factors in agri-food supply chains," Operations Management Research, Springer, vol. 17(3), pages 850-868, September.
    9. Iftikhar, Anas & Purvis, Laura & Giannoccaro, Ilaria, 2021. "A meta-analytical review of antecedents and outcomes of firm resilience," Journal of Business Research, Elsevier, vol. 135(C), pages 408-425.
    10. Abdolreza Roshani & Philip Walker-Davies & Glenn Parry, 2024. "Designing resilient supply chain networks: a systematic literature review of mitigation strategies," Annals of Operations Research, Springer, vol. 341(2), pages 1267-1332, October.
    11. Hosseini, Seyedmohsen & Ivanov, Dmitry & Dolgui, Alexandre, 2019. "Review of quantitative methods for supply chain resilience analysis," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 125(C), pages 285-307.
    12. Matthias Klumpp & Dominic Loske, 2021. "Sustainability and Resilience Revisited: Impact of Information Technology Disruptions on Empirical Retail Logistics Efficiency," Sustainability, MDPI, vol. 13(10), pages 1-20, May.
    13. Qiansong Zhang & Yingying Zhang & Taiwen Feng, 2024. "Impacts of paradox cognition and organizational unlearning on supply chain resilience: a perspective of paradox theory," Operations Management Research, Springer, vol. 17(3), pages 1022-1038, September.
    14. Gupta, Shivam & Modgil, Sachin & Choi, Tsan-Ming & Kumar, Ajay & Antony, Jiju, 2023. "Influences of artificial intelligence and blockchain technology on financial resilience of supply chains," International Journal of Production Economics, Elsevier, vol. 261(C).
    15. Mozhu Wang & Jianming Yao, 2023. "Replenishment and delivery optimization for unmanned vending machines service system based on fuzzy clustering," Electronic Commerce Research, Springer, vol. 23(4), pages 2419-2461, December.
    16. Li, Guo & Xue, Jing & Li, Na & Ivanov, Dmitry, 2022. "Blockchain-supported business model design, supply chain resilience, and firm performance," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 163(C).
    17. Seyedmohsen Hosseini & Dmitry Ivanov, 2022. "A new resilience measure for supply networks with the ripple effect considerations: a Bayesian network approach," Annals of Operations Research, Springer, vol. 319(1), pages 581-607, December.
    18. Francesca Faggioni & Marco Valerio Rossi & Andrea Sestino, 2024. "Conceptualizing Supply Chain Resilience in Exogenous Crisis Times: Toward a Holistic Definition," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(4), pages 17308-17332, December.
    19. Jin Sung Rha, 2020. "Trends of Research on Supply Chain Resilience: A Systematic Review Using Network Analysis," Sustainability, MDPI, vol. 12(11), pages 1-27, May.
    20. Esam Salamah & Ahmad Alzubi & Azmiye Yinal, 2023. "Unveiling the Impact of Digitalization on Supply Chain Performance in the Post-COVID-19 Era: The Mediating Role of Supply Chain Integration and Efficiency," Sustainability, MDPI, vol. 16(1), pages 1-28, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:opmare:v:17:y:2024:i:1:d:10.1007_s12063-023-00433-5. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.