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Bridging Digital Divides: a Literature Review and Research Agenda for Information Systems Research

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  • Polyxeni Vassilakopoulou

    (University of Agder)

  • Eli Hustad

    (University of Agder)

Abstract

Extant literature has increased our understanding of the multifaceted nature of the digital divide, showing that it entails more than access to information and communication resources. Research indicates that digital inequality mirrors to a significant extent offline inequality related to socioeconomic resources. Bridging digital divides is critical for sustainable digitalized societies. Ιn this paper, we present a literature review of Information Systems research on the digital divide within settings with advanced technological infrastructures and economies over the last decade (2010–2020). The review results are organized in a concept matrix mapping contributing factors and measures for crossing the divides. Building on the results, we elaborate a research agenda that proposes [1] extending established models of digital inequalities with new variables and use of theory, [2] critically examining the effects of digital divide interventions, and [3] better linking digital divide research with research on sustainability.

Suggested Citation

  • Polyxeni Vassilakopoulou & Eli Hustad, 2023. "Bridging Digital Divides: a Literature Review and Research Agenda for Information Systems Research," Information Systems Frontiers, Springer, vol. 25(3), pages 955-969, June.
    • Handle: RePEc:spr:infosf:v:25:y:2023:i:3:d:10.1007_s10796-020-10096-3
    DOI: 10.1007/s10796-020-10096-3
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    References listed on IDEAS

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    1. Pradeep Racherla & Munir Mandviwalla, 2013. "Moving from Access to Use of the Information Infrastructure: A Multilevel Sociotechnical Framework," Information Systems Research, INFORMS, vol. 24(3), pages 709-730, September.
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    8. Kenichiro Onitsuka, 2019. "How Social Media Can Foster Social Innovation in Disadvantaged Rural Communities," Sustainability, MDPI, vol. 11(9), pages 1-24, May.
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    2. Ilias O. Pappas & Patrick Mikalef & Yogesh K. Dwivedi & Letizia Jaccheri & John Krogstie, 2023. "Responsible Digital Transformation for a Sustainable Society," Information Systems Frontiers, Springer, vol. 25(3), pages 945-953, June.

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