IDEAS home Printed from https://ideas.repec.org/a/spr/infosf/v24y2022i3d10.1007_s10796-021-10120-0.html
   My bibliography  Save this article

Exploring a Convergence Technique on Ideation Artifacts in Crowdsourcing

Author

Listed:
  • Gert-Jan Vreede

    (University of South Florida)

  • Robert O. Briggs

    (San Diego State University)

  • Triparna Vreede

    (University of South Florida)

Abstract

Convergence is a collaborative activity in which members of group focus on what they consider the most promising or important contributions resulting from an ideation activity. Convergence is critical in helping a group focus their efforts on issues that are worthy of further attention. In the current study, we further research in this area by exploring and characterizing the effects of a particular convergence intervention, the FastFocus technique, in the context of a crowdsourcing project. We conducted an exploratory case study of artifacts generated by a crowd of managers addressing a real problem identification and clarification task in a large financial services organization. Using an online crowdsourcing tool, a professional facilitator led participants during preset periods through a convergence activity that focused on the brainstorming contributions that had been generated prior. To better understand the effects of the convergence technique on the group’s ideas, we compared the raw problem statements to the final output of the convergence activities in terms of the number of unique ideas present, as well as the ambiguity of the ideas. Using the FastFocus convergence technique reduced the number of concepts by 76%. Ambiguity was reduced from 45% in the set of problem statements to 3% in the converged set of problem statements. We demonstrate with these findings that the outcomes of group convergence processes in real settings can be measured, enabling future research which seeks to evaluate and understand convergence in groups. Aspects of brainstorming instructions were also identified that may make it possible to reduce the ambiguity of problem statements.

Suggested Citation

  • Gert-Jan Vreede & Robert O. Briggs & Triparna Vreede, 2022. "Exploring a Convergence Technique on Ideation Artifacts in Crowdsourcing," Information Systems Frontiers, Springer, vol. 24(3), pages 1041-1054, June.
    • Handle: RePEc:spr:infosf:v:24:y:2022:i:3:d:10.1007_s10796-021-10120-0
    DOI: 10.1007/s10796-021-10120-0
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10796-021-10120-0
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s10796-021-10120-0?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Victoria Badura & Aaron Read & Robert O. Briggs & Gert-Jan de Vreede, 2011. "Coding for Unique Ideas and Ambiguity: A Method for Measuring the Effect of Convergence on the Artifact of an Ideation Activity," International Journal of Social and Organizational Dynamics in IT (IJSODIT), IGI Global, vol. 1(3), pages 1-17, July.
    2. Li-An Ho & Tsung-Hsien Kuo & Chinho Lin & Binshan Lin, 2010. "The Mediate Effect Of Trust On Organizational Online Knowledge Sharing: An Empirical Study," International Journal of Information Technology & Decision Making (IJITDM), World Scientific Publishing Co. Pte. Ltd., vol. 9(04), pages 625-644.
    3. Gwendolyn L. Kolfschoten & Frances M. T. Brazier, 2013. "Cognitive Load in Collaboration: Convergence," Group Decision and Negotiation, Springer, vol. 22(5), pages 975-996, September.
    4. Moez Limayem & Gerardine DeSanctis, 2000. "Providing Decisional Guidance for Multicriteria Decision Making in Groups," Information Systems Research, INFORMS, vol. 11(4), pages 386-401, December.
    5. Ilda Tanoglu & Nuri Basoglu & Tugrul Daim, 2010. "Exploring Technology Diffusion: Case Of Information Technologies," International Journal of Information Technology & Decision Making (IJITDM), World Scientific Publishing Co. Pte. Ltd., vol. 9(02), pages 195-222.
    6. Paul M. Leonardi, 2014. "Social Media, Knowledge Sharing, and Innovation: Toward a Theory of Communication Visibility," Information Systems Research, INFORMS, vol. 25(4), pages 796-816, December.
    7. David L. Mclain & Ramon J. Aldag, 2009. "Complexity And Familiarity With Computer Assistance When Making Ill-Structured Business Decisions," International Journal of Information Technology & Decision Making (IJITDM), World Scientific Publishing Co. Pte. Ltd., vol. 8(03), pages 407-426.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Karunakaran, Arvind & Orlikowski, Wanda J. & Scott, Susan V., 2022. "Crowd-based accountability: examining how social media commentary reconfigures organizational accountability," LSE Research Online Documents on Economics 114401, London School of Economics and Political Science, LSE Library.
    2. Richey, Michelle & Ravishankar, M.N., 2019. "The role of frames and cultural toolkits in establishing new connections for social media innovation," Technological Forecasting and Social Change, Elsevier, vol. 144(C), pages 325-333.
    3. Manel Baucells & Rakesh K. Sarin, 2003. "Group Decisions with Multiple Criteria," Management Science, INFORMS, vol. 49(8), pages 1105-1118, August.
    4. Basoglu, Nuri & Ok, Ali Emre & Daim, Tugrul U., 2017. "What will it take to adopt smart glasses: A consumer choice based review?," Technology in Society, Elsevier, vol. 50(C), pages 50-56.
    5. Li, Chia-Ying & Zhang, Jin-Ting, 2023. "Chatbots or me? Consumers’ switching between human agents and conversational agents," Journal of Retailing and Consumer Services, Elsevier, vol. 72(C).
    6. Alaimo, Cristina & Kallinikos, Jannis, 2022. "Organizations decentered: data objects, technology and knowledge," LSE Research Online Documents on Economics 112470, London School of Economics and Political Science, LSE Library.
    7. Xusen Cheng & Ying Bao & Xiaodan Yu & Yuanyanhang Shen, 2021. "Trust and Group Efficiency in Multinational Virtual Team Collaboration: A Longitudinal Study," Group Decision and Negotiation, Springer, vol. 30(3), pages 529-551, June.
    8. Pei Yee Chin & Nina Evans & Charles Zhechao Liu & Kim-Kwang Raymond Choo, 2020. "Understanding Factors Influencing Employees’ Consumptive and Contributive Use of Enterprise Social Networks," Information Systems Frontiers, Springer, vol. 22(6), pages 1357-1376, December.
    9. Pei Yee Chin & Nina Evans & Charles Zhechao Liu & Kim-Kwang Raymond Choo, 0. "Understanding Factors Influencing Employees’ Consumptive and Contributive Use of Enterprise Social Networks," Information Systems Frontiers, Springer, vol. 0, pages 1-20.
    10. Maryam Khosravi & Mahmood Yahyazadehfar & Mohsen Alizadeh Sani, 2023. "Economic growth and human capital in Iran: A phenomenological study in a major Central Asian economy," Asia Pacific Journal of Management, Springer, vol. 40(2), pages 645-679, June.
    11. Steffi Siegert & Mikael Holmgren Caicedo & Maria Mårtensson Hansson, 2020. "Boundaryless Twitter Use: On the Affordances of Social Media," Social Sciences, MDPI, vol. 9(11), pages 1-18, November.
    12. Jesse Shore & Ethan Bernstein & David Lazer, 2015. "Facts and Figuring: An Experimental Investigation of Network Structure and Performance in Information and Solution Spaces," Organization Science, INFORMS, vol. 26(5), pages 1432-1446, October.
    13. Junzhe Zhao & Tengfei Guo & Sudong Shang & Minghui Wang, 2021. "Work along Both Lines: The Positive Impact of Work-Based Social Media Use on Job Performance," IJERPH, MDPI, vol. 18(21), pages 1-11, November.
    14. Hayashida, Tomohiro & Nishizaki, Ichiro & Ueda, Yoshifumi, 2010. "Multiattribute utility analysis for policy selection and financing for the preservation of the forest," European Journal of Operational Research, Elsevier, vol. 200(3), pages 833-843, February.
    15. Cancan Wang & Rony Medaglia & Tina Blegind Jensen, 2021. "When Ambiguity Rules: The Emergence of Adaptive Governance from (In)Congruent Frames of Knowledge Sharing Technology," Information Systems Frontiers, Springer, vol. 23(6), pages 1573-1591, December.
    16. Ciaran Heavey & Zeki Simsek & Christina Kyprianou & Marten Risius, 2020. "How do strategic leaders engage with social media? A theoretical framework for research and practice," Strategic Management Journal, Wiley Blackwell, vol. 41(8), pages 1490-1527, August.
    17. Laurent Antonczak & Thierry Burger-Helmchen, 2022. "Creativity on the Move: Nexus of Technology, Slack and Social Complexities," JOItmC, MDPI, vol. 8(2), pages 1-14, March.
    18. Miaomiao Yin & Asghar Afshar Jahanshahi, 2018. "Developing Knowledge-Based Resources: The Role of Entrepreneurs’ Social Network Size and Trust," Sustainability, MDPI, vol. 10(10), pages 1-15, September.
    19. Choudhary, Sonal & Nayak, Rakesh & Kumari, Sushma & Choudhury, Homagni, 2019. "Analysing acculturation to sustainable food consumption behaviour in the social media through the lens of information diffusion," Technological Forecasting and Social Change, Elsevier, vol. 145(C), pages 481-492.
    20. Yaoyao Guo & Dongphil Chun & Feng Yin & Yaying Zhou, 2023. "Exploring Motivations and Trust Mechanisms in Knowledge Sharing: The Moderating Role of Social Alienation," Sustainability, MDPI, vol. 15(23), pages 1-22, November.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:infosf:v:24:y:2022:i:3:d:10.1007_s10796-021-10120-0. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.