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Doctor-patient interaction in telemedicine: Logic of choice and logic of care perspectives

Author

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  • Rajesh Chandwani

    (Indian Institute of Management, Ahmedabad)

  • Rahul De’

    (Indian Institute of Management, Bangalore)

Abstract

This paper focuses on telemedicine implementation, which can be used to extend modern medical knowledge to remote areas in developing countries. By examining doctor- patient interactions in the context of a telemedicine program in India, we posit how the behaviour of the actors interacting over virtual media is determined by interplay between two dominant institutional logics, namely logic of care and logic of choice. The paper draws on the tenets of institutional logics to extend the theoretical understanding about processes of engagement of actors with a new technology and explicates how the engagement evolves with the use of technology. The research emphasizes the essential role of considering the dynamics of logic of care and logic of choice in the design and implementation process.

Suggested Citation

  • Rajesh Chandwani & Rahul De’, 2017. "Doctor-patient interaction in telemedicine: Logic of choice and logic of care perspectives," Information Systems Frontiers, Springer, vol. 19(4), pages 955-968, August.
    • Handle: RePEc:spr:infosf:v:19:y:2017:i:4:d:10.1007_s10796-016-9643-0
    DOI: 10.1007/s10796-016-9643-0
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    References listed on IDEAS

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    Cited by:

    1. Kai Klinker & Manuel Wiesche & Helmut Krcmar, 2020. "Digital Transformation in Health Care: Augmented Reality for Hands-Free Service Innovation," Information Systems Frontiers, Springer, vol. 22(6), pages 1419-1431, December.

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