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Mindful machines: evaluating ChatGPT’s impact on higher education

Author

Listed:
  • Ravichandran Krishnamoorthy

    (Jain Deemed to Be University)

  • Mini Srivastava

    (Amity University)

  • Divita Khanna

    (Amity University)

Abstract

The current epoch is characterized by the fast progression of artificial intelligence. As a consequence, the incorporation of education-oriented instruments propelled by AI is fundamentally transforming the educational milieu. The prime objective of this study is to assess the effectiveness, advantages and limitations of using ChatGPT, with a specific emphasis on the perspectives of students who regularly interact with this technology. The aim of this study is to analyze the advantages of AI-driven (ChatGPT) learning and identify any challenges to its seamless integration into educational settings through a brief assessment and comprehensive survey of 350 participants. The result from the study reveals that utilizing ChatGPT may potentially diminish the user's cognitive abilities and impede their future utilization of critical thinking capabilities. As the student becomes accustomed to ChatGPT, they increasingly rely on it and experience a decline in their listening and creative abilities. The study concluded that the user’s education level plays a key role in their usage of AI tools such as ChatGPT.

Suggested Citation

  • Ravichandran Krishnamoorthy & Mini Srivastava & Divita Khanna, 2025. "Mindful machines: evaluating ChatGPT’s impact on higher education," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 16(4), pages 1632-1644, April.
    • Handle: RePEc:spr:ijsaem:v:16:y:2025:i:4:d:10.1007_s13198-025-02724-5
    DOI: 10.1007/s13198-025-02724-5
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    References listed on IDEAS

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    1. Chokri Kooli, 2023. "Chatbots in Education and Research: A Critical Examination of Ethical Implications and Solutions," Sustainability, MDPI, vol. 15(7), pages 1-15, March.
    2. Henry Kaiser, 1974. "An index of factorial simplicity," Psychometrika, Springer;The Psychometric Society, vol. 39(1), pages 31-36, March.
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    JEL classification:

    • I12 - Health, Education, and Welfare - - Health - - - Health Behavior
    • O31 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Innovation and Invention: Processes and Incentives
    • O35 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Social Innovation

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