IDEAS home Printed from https://ideas.repec.org/a/spr/ijsaem/v16y2025i4d10.1007_s13198-025-02724-5.html
   My bibliography  Save this article

Mindful machines: evaluating ChatGPT’s impact on higher education

Author

Listed:
  • Ravichandran Krishnamoorthy

    (Jain Deemed to Be University)

  • Mini Srivastava

    (Amity University)

  • Divita Khanna

    (Amity University)

Abstract

The current epoch is characterized by the fast progression of artificial intelligence. As a consequence, the incorporation of education-oriented instruments propelled by AI is fundamentally transforming the educational milieu. The prime objective of this study is to assess the effectiveness, advantages and limitations of using ChatGPT, with a specific emphasis on the perspectives of students who regularly interact with this technology. The aim of this study is to analyze the advantages of AI-driven (ChatGPT) learning and identify any challenges to its seamless integration into educational settings through a brief assessment and comprehensive survey of 350 participants. The result from the study reveals that utilizing ChatGPT may potentially diminish the user's cognitive abilities and impede their future utilization of critical thinking capabilities. As the student becomes accustomed to ChatGPT, they increasingly rely on it and experience a decline in their listening and creative abilities. The study concluded that the user’s education level plays a key role in their usage of AI tools such as ChatGPT.

Suggested Citation

  • Ravichandran Krishnamoorthy & Mini Srivastava & Divita Khanna, 2025. "Mindful machines: evaluating ChatGPT’s impact on higher education," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 16(4), pages 1632-1644, April.
    • Handle: RePEc:spr:ijsaem:v:16:y:2025:i:4:d:10.1007_s13198-025-02724-5
    DOI: 10.1007/s13198-025-02724-5
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s13198-025-02724-5
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s13198-025-02724-5?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    More about this item

    Keywords

    Artificial intelligence; ChatGPT; Education technology; Effectiveness; Student perspective;
    All these keywords.

    JEL classification:

    • I12 - Health, Education, and Welfare - - Health - - - Health Behavior
    • O31 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Innovation and Invention: Processes and Incentives
    • O35 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Social Innovation

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:ijsaem:v:16:y:2025:i:4:d:10.1007_s13198-025-02724-5. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.