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The role of internal CSR in guiding the digitalisation of work

Author

Listed:
  • Lea Wolf

    (University of Hohenheim)

  • Ronny Ehlen

    (University of Hohenheim)

  • Mona-Maria Bardmann

    (University of Hohenheim)

  • Caroline Ruiner

    (University of Hohenheim)

  • Julia Lanzl

    (University of Hohenheim)

  • Manfred Schoch

    (University of Hohenheim)

  • Henner Gimpel

    (University of Hohenheim)

Abstract

In the context of the increased use of digital technologies at work and the various reported positive and negative outcomes for workers, this paper deals with the effects of internal corporate social responsibility (ICSR) and the digitalisation of work. The findings are based on a structured literature review identifying and synthesizing extant knowledge. A total of 57 papers are analysed regarding their contributions to the literature on digital transformation and ICSR. The results indicate that ICSR is partly implemented in a reactive way to mitigate negative effects of digitalisation at work, and partly in a proactive way to prevent them. The contributions relate (a) to the conceptualisation of digital work and its effects related to ICSR; (b) to the development of the concept of ICSR with a specific focus on digitalisation; and (c) to the derivation of a future research agenda. Finally, implications for research and practice are discussed to investigate further ICSR’s essential role in the interrelation between digitalisation and sustainability at work.

Suggested Citation

  • Lea Wolf & Ronny Ehlen & Mona-Maria Bardmann & Caroline Ruiner & Julia Lanzl & Manfred Schoch & Henner Gimpel, 2024. "The role of internal CSR in guiding the digitalisation of work," International Journal of Corporate Social Responsibility, Springer, vol. 9(1), pages 1-17, December.
    • Handle: RePEc:spr:ijocsr:v:9:y:2024:i:1:d:10.1186_s40991-024-00089-9
    DOI: 10.1186/s40991-024-00089-9
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    References listed on IDEAS

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