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Telework Systematic Model Design for the Future of Work

Author

Listed:
  • Carmen-Alexandra Stoian

    (Faculty of Accounting and Management Information Systems, Bucharest University of Economic Studies, 010371 Bucharest, Romania)

  • Chirața Caraiani

    (Faculty of Accounting and Management Information Systems, Bucharest University of Economic Studies, 010371 Bucharest, Romania)

  • Ionuț Florin Anica-Popa

    (Faculty of Accounting and Management Information Systems, Bucharest University of Economic Studies, 010371 Bucharest, Romania)

  • Cornelia Dascălu

    (Faculty of Accounting and Management Information Systems, Bucharest University of Economic Studies, 010371 Bucharest, Romania)

  • Camelia Iuliana Lungu

    (Faculty of Accounting and Management Information Systems, Bucharest University of Economic Studies, 010371 Bucharest, Romania)

Abstract

The practice and popularity of telework has expanded significantly in the past few years, mostly due to the COVID-19 pandemic. As a critical factor contributing to business resilience, the new work model challenged companies to figure out innovative ways to address contemporary organizational and employee needs. To address this gap, this study approaches the telework concept from a broader perspective, integrating inputs, outputs and outcomes in an analytical framework. Drawing from data collected based on interviews and questionnaires addressed to professionals in the business service industry who experienced telework, frequency analysis, discourse analysis and chi-square test were used to synthesize the findings. Results show that resource availability and professional relationships represent the basic factors, while technology may be more than a facilitator. Moreover, knowledge exchange, work–life balance and professional isolation are critical factors emerging from the virtual environment that influence work goals achievement. This study contributes to research by proposing a Telework Systematic Model (TSM), which addresses the interaction of various organizational dynamics factors as a result of mixed working patterns. The discussions address the future of work by including the hybrid work model, platform innovation and new business opportunities to enhance organizational resilience for sustainable innovation and change through digital technology.

Suggested Citation

  • Carmen-Alexandra Stoian & Chirața Caraiani & Ionuț Florin Anica-Popa & Cornelia Dascălu & Camelia Iuliana Lungu, 2022. "Telework Systematic Model Design for the Future of Work," Sustainability, MDPI, vol. 14(12), pages 1-22, June.
    • Handle: RePEc:gam:jsusta:v:14:y:2022:i:12:p:7146-:d:836232
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    References listed on IDEAS

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    Cited by:

    1. Angelica Nicoleta Neculaesei & Sebastian Tocar, 2023. "Determinants of Perceived Performance during Telework: Evidence from Romania," Sustainability, MDPI, vol. 15(8), pages 1-15, April.
    2. Matus Barath & Dusana Alshatti Schmidt, 2022. "Offices after the COVID-19 Pandemic and Changes in Perception of Flexible Office Space," Sustainability, MDPI, vol. 14(18), pages 1-17, September.
    3. Ioana Gutu & Camelia Nicoleta Medeleanu, 2023. "Assessing Teleworkforce and Electronic Leadership Favorable for an Online Workforce Sustainability Framework by Using PLS SEM," Sustainability, MDPI, vol. 15(18), pages 1-32, September.

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