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How HRM control affects boundary-spanning employees’ behavioural strategies and satisfaction : The moderating impact of cultural performance orientation

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  • Rouziès, Dominique

    ()

  • Onyemah, Vincent

    ()

  • Panagopoulos, Nikolaos

    ()

Abstract

This study examines how cultural performance orientation moderates the influence of human resource management (HRM) controls on boundary-spanning employees’ behavioural strategies and satisfaction.

Suggested Citation

  • Rouziès, Dominique & Onyemah, Vincent & Panagopoulos, Nikolaos, 2008. "How HRM control affects boundary-spanning employees’ behavioural strategies and satisfaction : The moderating impact of cultural performance orientation," Les Cahiers de Recherche 895, HEC Paris.
  • Handle: RePEc:ebg:heccah:0895
    as

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    References listed on IDEAS

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    2. Julian Birkinshaw & Omar Toulan & David Arnold, 2001. "Global Account Management in Multinational Corporations: Theory and Evidence," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 32(2), pages 231-248, June.
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    4. Gupta, Vipin & Hanges, Paul J. & Dorfman, Peter, 2002. "Cultural clusters: methodology and findings," Journal of World Business, Elsevier, vol. 37(1), pages 11-15, April.
    5. Efferin, Sujoko & Hopper, Trevor, 2007. "Management control, culture and ethnicity in a Chinese Indonesian company," Accounting, Organizations and Society, Elsevier, vol. 32(3), pages 223-262, April.
    6. Flamholtz, Eric, 1996. "Effective organizational control: A framework, applications, and implications," European Management Journal, Elsevier, vol. 14(6), pages 596-611, December.
    7. Mansour Javidan & Robert J House & Peter W Dorfman & Paul J Hanges & Mary Sully de Luque, 2006. "Conceptualizing and measuring cultures and their consequences: a comparative review of GLOBE's and Hofstede's approaches," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 37(6), pages 897-914, November.
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    11. Merchant, Kenneth A. & Chow, Chee W. & Wu, Anne, 1995. "Measurement, evaluation and reward of profit center managers: A cross-cultural field study," Accounting, Organizations and Society, Elsevier, vol. 20(7-8), pages 619-638.
    12. Ansari, Shahid L., 1977. "An integrated approach to control system design," Accounting, Organizations and Society, Elsevier, vol. 2(2), pages 101-112, March.
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    14. Chow, Chee W. & Shields, Michael D. & Wu, Anne, 1999. "The importance of national culture in the design of and preference for management controls for multi-national operations," Accounting, Organizations and Society, Elsevier, vol. 24(5-6), pages 441-461, July.
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    More about this item

    Keywords

    HRM control; national culture; performance orientation; boundary-spanning employees; salespeople;

    JEL classification:

    • O15 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - Economic Development: Human Resources; Human Development; Income Distribution; Migration

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