IDEAS home Printed from https://ideas.repec.org/a/spr/grdene/v22y2013i1d10.1007_s10726-012-9297-3.html
   My bibliography  Save this article

Barriers to Deceiving Other Group Members in Virtual Settings

Author

Listed:
  • Kent Marett

    (Mississippi State University)

  • Joey F. George

    (Iowa State University)

Abstract

The purpose of this study was to explore the incidence and potential influence of deceptive communication on the decisions made by groups using computer-mediated communication. Two dependent variables were of specific interest—the amount of deception submitted during group decision-making and the success of deceivers in influencing the final decision. Results showed that deceivers lie more in CMC-supported groups, but were only significantly more successful in swaying the allocation decision when group members were collocated. Overall, group members were abysmally poor at detecting the lies that were submitted. The results of the study are discussed and implications for future research and practice are offered.

Suggested Citation

  • Kent Marett & Joey F. George, 2013. "Barriers to Deceiving Other Group Members in Virtual Settings," Group Decision and Negotiation, Springer, vol. 22(1), pages 89-115, January.
  • Handle: RePEc:spr:grdene:v:22:y:2013:i:1:d:10.1007_s10726-012-9297-3
    DOI: 10.1007/s10726-012-9297-3
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10726-012-9297-3
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.

    File URL: https://libkey.io/10.1007/s10726-012-9297-3?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Lee Sproull & Sara Kiesler, 1986. "Reducing Social Context Cues: Electronic Mail in Organizational Communication," Management Science, INFORMS, vol. 32(11), pages 1492-1512, November.
    2. Judee K. Burgoon & Fang Chen & Douglas P. Twitchell, 2010. "Deception and its Detection Under Synchronous and Asynchronous Computer-Mediated Communication," Group Decision and Negotiation, Springer, vol. 19(4), pages 345-366, July.
    3. Sirkka L. Jarvenpaa & Dorothy E. Leidner, 1999. "Communication and Trust in Global Virtual Teams," Organization Science, INFORMS, vol. 10(6), pages 791-815, December.
    4. L. Kent Marett & Joey F. George, 2004. "Deception in the Case of One Sender and Multiple Receivers," Group Decision and Negotiation, Springer, vol. 13(1), pages 29-44, January.
    5. Kiesler, Sara & Sproull, Lee, 1992. "Group decision making and communication technology," Organizational Behavior and Human Decision Processes, Elsevier, vol. 52(1), pages 96-123, June.
    6. Laku Chidambaram & Lai Lai Tung, 2005. "Is Out of Sight, Out of Mind? An Empirical Study of Social Loafing in Technology-Supported Groups," Information Systems Research, INFORMS, vol. 16(2), pages 149-168, June.
    7. John R. Carlson & Joey F. George, 2004. "Media Appropriateness in the Conduct and Discovery of Deceptive Communication: The Relative Influence of Richness and Synchronicity," Group Decision and Negotiation, Springer, vol. 13(2), pages 191-210, March.
    8. Rockmann, Kevin W. & Northcraft, Gregory B., 2008. "To be or not to be trusted: The influence of media richness on defection and deception," Organizational Behavior and Human Decision Processes, Elsevier, vol. 107(2), pages 106-122, November.
    9. Stephanie Watts Sussman & Lee Sproull, 1999. "Straight Talk: Delivering Bad News through Electronic Communication," Information Systems Research, INFORMS, vol. 10(2), pages 150-166, June.
    10. Martha L. Maznevski & Katherine M. Chudoba, 2000. "Bridging Space Over Time: Global Virtual Team Dynamics and Effectiveness," Organization Science, INFORMS, vol. 11(5), pages 473-492, October.
    11. M. Lynne Markus, 1994. "Electronic Mail as the Medium of Managerial Choice," Organization Science, INFORMS, vol. 5(4), pages 502-527, November.
    12. Peter Fleming & Stelios C. Zyglidopoulos, 2008. "The Escalation of Deception in Organizations," Journal of Business Ethics, Springer, vol. 81(4), pages 837-850, September.
    13. John R. Carlson & Joey F. George & Judee K. Burgoon & Mark Adkins & Cindy H. White, 2004. "Deception in Computer-Mediated Communication," Group Decision and Negotiation, Springer, vol. 13(1), pages 5-28, January.
    14. Terry Connolly & Leonard M. Jessup & Joseph S. Valacich, 1990. "Effects of Anonymity and Evaluative Tone on Idea Generation in Computer-Mediated Groups," Management Science, INFORMS, vol. 36(6), pages 689-703, June.
    15. Wilson, Jeanne M. & Straus, Susan G. & McEvily, Bill, 2006. "All in due time: The development of trust in computer-mediated and face-to-face teams," Organizational Behavior and Human Decision Processes, Elsevier, vol. 99(1), pages 16-33, January.
    16. Siegel, Jane & Dubrovsky, Vitaly & Kiesler, Sara & McGuire, Timothy W., 1986. "Group processes in computer-mediated communication," Organizational Behavior and Human Decision Processes, Elsevier, vol. 37(2), pages 157-187, April.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Andrew Harrison & James Summers & Brian Mennecke, 2018. "The Effects of the Dark Triad on Unethical Behavior," Journal of Business Ethics, Springer, vol. 153(1), pages 53-77, November.
    2. Thomas A. O’Neill & Samantha E. Hancock & Katarina Zivkov & Nicole L. Larson & Stephanie J. Law, 2016. "Team Decision Making in Virtual and Face-to-Face Environments," Group Decision and Negotiation, Springer, vol. 25(5), pages 995-1020, September.
    3. Steiger, Sören & Pelster, Matthias, 2020. "Social interactions and asset pricing bubbles," Journal of Economic Behavior & Organization, Elsevier, vol. 179(C), pages 503-522.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Catherine Durnell Cramton, 2001. "The Mutual Knowledge Problem and Its Consequences for Dispersed Collaboration," Organization Science, INFORMS, vol. 12(3), pages 346-371, June.
    2. Viju Raghupathi & Raquel Benbunan-Fich, 2020. "A Social Capital Perspective on Computer-Mediated Group Communication and Performance: An Empirical Study," Group Decision and Negotiation, Springer, vol. 29(4), pages 747-801, August.
    3. Stephanie Watts Sussman & Lee Sproull, 1999. "Straight Talk: Delivering Bad News through Electronic Communication," Information Systems Research, INFORMS, vol. 10(2), pages 150-166, June.
    4. Ofir Turel & Catherine E. Connelly, 2012. "Team Spirit: The Influence of Psychological Collectivism on the Usage of E-Collaboration Tools," Group Decision and Negotiation, Springer, vol. 21(5), pages 703-725, September.
    5. Pamela J. Hinds & Diane E. Bailey, 2003. "Out of Sight, Out of Sync: Understanding Conflict in Distributed Teams," Organization Science, INFORMS, vol. 14(6), pages 615-632, December.
    6. Sumita Raghuram & Philipp Tuertscher & Raghu Garud, 2010. "Research Note ---Mapping the Field of Virtual Work: A Cocitation Analysis," Information Systems Research, INFORMS, vol. 21(4), pages 983-999, December.
    7. Sidhu, Jatinder S. & Volberda, Henk W., 2011. "Coordination of globally distributed teams: A co-evolution perspective on offshoring," International Business Review, Elsevier, vol. 20(3), pages 278-290, June.
    8. Matthew L. Jensen & Laku Chidambaram, 2015. "Leveraging ICT Capabilities in Potentially Deceptive Interactions: An Integrated Theoretical Model to Improve Detectability," Group Decision and Negotiation, Springer, vol. 24(2), pages 271-298, March.
    9. J. H. Jung & Christoph Schneider & Joseph Valacich, 2010. "Enhancing the Motivational Affordance of Information Systems: The Effects of Real-Time Performance Feedback and Goal Setting in Group Collaboration Environments," Management Science, INFORMS, vol. 56(4), pages 724-742, April.
    10. Mesmer-Magnus, Jessica R. & DeChurch, Leslie A. & Jimenez-Rodriguez, Miliani & Wildman, Jessica & Shuffler, Marissa, 2011. "A meta-analytic investigation of virtuality and information sharing in teams," Organizational Behavior and Human Decision Processes, Elsevier, vol. 115(2), pages 214-225, July.
    11. Hill, N. Sharon & Bartol, Kathryn M. & Tesluk, Paul E. & Langa, Gosia A., 2009. "Organizational context and face-to-face interaction: Influences on the development of trust and collaborative behaviors in computer-mediated groups," Organizational Behavior and Human Decision Processes, Elsevier, vol. 108(2), pages 187-201, March.
    12. Ann Majchrzak & Arvind Malhotra & Richard John, 2005. "Perceived Individual Collaboration Know-How Development Through Information Technology–Enabled Contextualization: Evidence from Distributed Teams," Information Systems Research, INFORMS, vol. 16(1), pages 9-27, March.
    13. Meng Ma & Ritu Agarwal, 2007. "Through a Glass Darkly: Information Technology Design, Identity Verification, and Knowledge Contribution in Online Communities," Information Systems Research, INFORMS, vol. 18(1), pages 42-67, March.
    14. Fayard, Anne-Laure & Metiu, Anca, 2008. "Beyond Orality and Literacy: Letters and Organizational Communication," ESSEC Working Papers DR 08014, ESSEC Research Center, ESSEC Business School.
    15. Kurtzberg, Terri R. & Naquin, Charles E. & Belkin, Liuba Y., 2005. "Electronic performance appraisals: The effects of e-mail communication on peer ratings in actual and simulated environments," Organizational Behavior and Human Decision Processes, Elsevier, vol. 98(2), pages 216-226, November.
    16. Alge, Bradley J. & Wiethoff, Carolyn & Klein, Howard J., 2003. "When does the medium matter? Knowledge-building experiences and opportunities in decision-making teams," Organizational Behavior and Human Decision Processes, Elsevier, vol. 91(1), pages 26-37, May.
    17. Carlos Ferran & Stephanie Watts, 2008. "Videoconferencing in the Field: A Heuristic Processing Model," Management Science, INFORMS, vol. 54(9), pages 1565-1578, September.
    18. Hoegl, Martin & Proserpio, Luigi, 2004. "Team member proximity and teamwork in innovative projects," Research Policy, Elsevier, vol. 33(8), pages 1153-1165, October.
    19. Michele Griessmair & Sabine T. Koeszegi, 2009. "Exploring the Cognitive-Emotional Fugue in Electronic Negotiations," Group Decision and Negotiation, Springer, vol. 18(3), pages 213-234, May.
    20. Lionel P. Robert & Alan R. Dennis & Manju K. Ahuja, 2008. "Social Capital and Knowledge Integration in Digitally Enabled Teams," Information Systems Research, INFORMS, vol. 19(3), pages 314-334, September.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:grdene:v:22:y:2013:i:1:d:10.1007_s10726-012-9297-3. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.