IDEAS home Printed from https://ideas.repec.org/a/spr/annopr/v335y2024i3d10.1007_s10479-021-04107-y.html
   My bibliography  Save this article

A structured literature review on the interplay between emerging technologies and COVID-19 – insights and directions to operations fields

Author

Listed:
  • Maciel M. Queiroz

    (Paulista University–UNIP
    Mackenzie Presbyterian University)

  • Samuel Fosso Wamba

    (TBS Business School)

Abstract

In recent years, emerging technologies have gained popularity and being implemented in different fields. Thus, critical leading-edge technologies such as artificial intelligence and other related technologies (blockchain, simulation, 3d printing, etc.) are transforming the operations and other traditional fields and proving their value in fighting against unprecedented COVID-19 pandemic outbreaks. However, due to this relation's novelty, little is known about the interplay between emerging technologies and COVID-19 and its implications to operations-related fields. In this vein, we mapped the extant literature on this integration by a structured literature review approach and found essential outcomes. In addition to the literature mapping, this paper's main contributions were identifying literature scarcity on this hot topic by operations-related fields; consequently, our paper emphasizes an urgent call to action. Also, we present a novel framework considering the primary emerging technologies and the operations processes concerning this pandemic outbreak. Also, we provided an exciting research agenda and four propositions derived from the framework, which are collated to operations processes angle. Thus, scholars and practitioners have the opportunity to adapt and advance the framework and empirically investigate and validate the propositions for this and other highly disruptive crisis.

Suggested Citation

  • Maciel M. Queiroz & Samuel Fosso Wamba, 2024. "A structured literature review on the interplay between emerging technologies and COVID-19 – insights and directions to operations fields," Annals of Operations Research, Springer, vol. 335(3), pages 937-963, April.
  • Handle: RePEc:spr:annopr:v:335:y:2024:i:3:d:10.1007_s10479-021-04107-y
    DOI: 10.1007/s10479-021-04107-y
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10479-021-04107-y
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.

    File URL: https://libkey.io/10.1007/s10479-021-04107-y?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Aria, Massimo & Cuccurullo, Corrado, 2017. "bibliometrix: An R-tool for comprehensive science mapping analysis," Journal of Informetrics, Elsevier, vol. 11(4), pages 959-975.
    2. Papagiannidis, Savvas & Harris, Jonathan & Morton, David, 2020. "WHO led the digital transformation of your company? A reflection of IT related challenges during the pandemic," International Journal of Information Management, Elsevier, vol. 55(C).
    3. Joaquín Pacheco & Manuel Laguna, 2020. "Vehicle routing for the urgent delivery of face shields during the COVID-19 pandemic," Journal of Heuristics, Springer, vol. 26(5), pages 619-635, October.
    4. Kawaljeet Kaur Kapoor & Kuttimani Tamilmani & Nripendra P. Rana & Pushp Patil & Yogesh K. Dwivedi & Sridhar Nerur, 2018. "Advances in Social Media Research: Past, Present and Future," Information Systems Frontiers, Springer, vol. 20(3), pages 531-558, June.
    5. Salomée Ruel & Jamal El Baz & Dmitry Ivanov & Ajay Das, 2024. "Supply chain viability: conceptualization, measurement, and nomological validation," Annals of Operations Research, Springer, vol. 335(3), pages 1107-1136, April.
    6. Hensmans, Manuel, 2021. "Exploring the dark and bright sides of Internet democracy: Ethos-reversing and ethos-renewing digital transformation," Technological Forecasting and Social Change, Elsevier, vol. 168(C).
    7. Manuel Hensmans, 2021. "Exploring the dark and bright sides of Internet democracy: Ethos-reversing and ethos-renewing digital transformation," ULB Institutional Repository 2013/321232, ULB -- Universite Libre de Bruxelles.
    8. El Baz, Jamal & Ruel, Salomée, 2021. "Can supply chain risk management practices mitigate the disruption impacts on supply chains’ resilience and robustness? Evidence from an empirical survey in a COVID-19 outbreak era," International Journal of Production Economics, Elsevier, vol. 233(C).
    9. Jay R. Galbraith, 1974. "Organization Design: An Information Processing View," Interfaces, INFORMS, vol. 4(3), pages 28-36, May.
    10. Dubey, Rameshwar & Gunasekaran, Angappa & Childe, Stephen J. & Bryde, David J. & Giannakis, Mihalis & Foropon, Cyril & Roubaud, David & Hazen, Benjamin T., 2020. "Big data analytics and artificial intelligence pathway to operational performance under the effects of entrepreneurial orientation and environmental dynamism: A study of manufacturing organisations," International Journal of Production Economics, Elsevier, vol. 226(C).
    11. Lee, Sang M. & Trimi, Silvana, 2021. "Convergence innovation in the digital age and in the COVID-19 pandemic crisis," Journal of Business Research, Elsevier, vol. 123(C), pages 14-22.
    12. Hassan, Nadir Munir & Abbasi, Muhammad Nauman, 2021. "A review of supply chain integration extents, contingencies and performance : A post Covid-19 review," Operations Research Perspectives, Elsevier, vol. 8(C).
    13. Birger Wernerfelt, 1984. "A resource‐based view of the firm," Strategic Management Journal, Wiley Blackwell, vol. 5(2), pages 171-180, April.
    14. Rotolo, Daniele & Hicks, Diana & Martin, Ben R., 2015. "What is an emerging technology?," Research Policy, Elsevier, vol. 44(10), pages 1827-1843.
    15. Dwivedi, Yogesh K. & Hughes, D. Laurie & Coombs, Crispin & Constantiou, Ioanna & Duan, Yanqing & Edwards, John S. & Gupta, Babita & Lal, Banita & Misra, Santosh & Prashant, Prakhar & Raman, Ramakrishn, 2020. "Impact of COVID-19 pandemic on information management research and practice: Transforming education, work and life," International Journal of Information Management, Elsevier, vol. 55(C).
    16. Ghassan Beydoun & Babak Abedin & José M. Merigó & Melanie Vera, 2019. "Twenty Years of Information Systems Frontiers," Information Systems Frontiers, Springer, vol. 21(2), pages 485-494, April.
    17. Pan, Shan L. & Zhang, Sixuan, 2020. "From fighting COVID-19 pandemic to tackling sustainable development goals: An opportunity for responsible information systems research," International Journal of Information Management, Elsevier, vol. 55(C).
    18. Alina Butu & Ioan Sebastian Brumă & Lucian Tanasă & Steliana Rodino & Codrin Dinu Vasiliu & Sebastian Doboș & Marian Butu, 2020. "The Impact of COVID-19 Crisis upon the Consumer Buying Behavior of Fresh Vegetables Directly from Local Producers. Case Study: The Quarantined Area of Suceava County, Romania," IJERPH, MDPI, vol. 17(15), pages 1-25, July.
    19. Joseph Geunes & Yiqiang Su, 2020. "Single-period assortment and stock-level decisions for dual sales channels with capacity limits and uncertain demand," International Journal of Production Research, Taylor & Francis Journals, vol. 58(18), pages 5579-5600, September.
    20. Albert Manero & Peter Smith & Amanda Koontz & Matt Dombrowski & John Sparkman & Dominique Courbin & Albert Chi, 2020. "Leveraging 3D Printing Capacity in Times of Crisis: Recommendations for COVID-19 Distributed Manufacturing for Medical Equipment Rapid Response," IJERPH, MDPI, vol. 17(13), pages 1-17, June.
    21. Akash Sinha & Prabhat Kumar & Nripendra P. Rana & Rubina Islam & Yogesh K. Dwivedi, 2019. "Impact of internet of things (IoT) in disaster management: a task-technology fit perspective," Annals of Operations Research, Springer, vol. 283(1), pages 759-794, December.
    22. Ivanov, Dmitry, 2020. "Predicting the impacts of epidemic outbreaks on global supply chains: A simulation-based analysis on the coronavirus outbreak (COVID-19/SARS-CoV-2) case," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 136(C).
    23. Shivam Gupta & Nezih Altay & Zongwei Luo, 2019. "Big data in humanitarian supply chain management: a review and further research directions," Annals of Operations Research, Springer, vol. 283(1), pages 1153-1173, December.
    24. Rameshwar Dubey & David James Bryde & Cyril Foropon & Gary Graham & Mihalis Giannakis & Deepa Bhatt Mishra, 2020. "Agility in humanitarian supply chain: An organizational information processing perspective and relational view," Post-Print hal-03539292, HAL.
    25. David J. Teece & Gary Pisano & Amy Shuen, 1997. "Dynamic capabilities and strategic management," Strategic Management Journal, Wiley Blackwell, vol. 18(7), pages 509-533, August.
    26. Alok Baveja & Ajai Kapoor & Benjamin Melamed, 2020. "Stopping Covid-19: A pandemic-management service value chain approach," Annals of Operations Research, Springer, vol. 289(2), pages 173-184, June.
    27. Deepa Mishra & Angappa Gunasekaran & Thanos Papadopoulos & Stephen J. Childe, 2018. "Big Data and supply chain management: a review and bibliometric analysis," Annals of Operations Research, Springer, vol. 270(1), pages 313-336, November.
    28. Sijia Li & Yilin Wang & Jia Xue & Nan Zhao & Tingshao Zhu, 2020. "The Impact of COVID-19 Epidemic Declaration on Psychological Consequences: A Study on Active Weibo Users," IJERPH, MDPI, vol. 17(6), pages 1-9, March.
    29. Soufiane Belhouideg, 2020. "Impact of 3D printed medical equipment on the management of the Covid19 pandemic," International Journal of Health Planning and Management, Wiley Blackwell, vol. 35(5), pages 1014-1022, September.
    30. Fletcher, Gordon & Griffiths, Marie, 2020. "Digital transformation during a lockdown," International Journal of Information Management, Elsevier, vol. 55(C).
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Mishra, Deepa Bhatt & Haider, Imran & Gunasekaran, Angappa & Sakib, Md. Nazmus & Malik, Nishtha & Rana, Nripendra P., 2023. "“Better together”: Right blend of business strategy and digital transformation strategies," International Journal of Production Economics, Elsevier, vol. 266(C).
    2. El Baz, Jamal & Ruel, Salomée, 2021. "Can supply chain risk management practices mitigate the disruption impacts on supply chains’ resilience and robustness? Evidence from an empirical survey in a COVID-19 outbreak era," International Journal of Production Economics, Elsevier, vol. 233(C).
    3. Rodríguez-Espíndola, Oscar & Chowdhury, Soumyadeb & Dey, Prasanta Kumar & Albores, Pavel & Emrouznejad, Ali, 2022. "Analysis of the adoption of emergent technologies for risk management in the era of digital manufacturing," Technological Forecasting and Social Change, Elsevier, vol. 178(C).
    4. Jude Jegan Joseph Jerome & Vandana Sonwaney & David Bryde & Gary Graham, 2024. "Achieving competitive advantage through technology-driven proactive supply chain risk management: an empirical study," Annals of Operations Research, Springer, vol. 332(1), pages 149-190, January.
    5. Samuel Fosso Wamba & Maciel M. Queiroz, 2023. "Responsible Artificial Intelligence as a Secret Ingredient for Digital Health: Bibliometric Analysis, Insights, and Research Directions," Information Systems Frontiers, Springer, vol. 25(6), pages 2123-2138, December.
    6. Zhao, Nanyang & Hong, Jiangtao & Lau, Kwok Hung, 2023. "Impact of supply chain digitalization on supply chain resilience and performance: A multi-mediation model," International Journal of Production Economics, Elsevier, vol. 259(C).
    7. Josip Marić & Carlos Galera-Zarco & Marco Opazo-Basáez, 2022. "The emergent role of digital technologies in the context of humanitarian supply chains: a systematic literature review," Annals of Operations Research, Springer, vol. 319(1), pages 1003-1044, December.
    8. Samuel Fosso Wamba & Maciel M. Queiroz & Lunwen Wu & Uthayasankar Sivarajah, 2024. "Big data analytics-enabled sensing capability and organizational outcomes: assessing the mediating effects of business analytics culture," Annals of Operations Research, Springer, vol. 333(2), pages 559-578, February.
    9. Rodolfo Modrigais Strauss Nunes & Susana Carla Farias Pereira, 2022. "Intellectual structure and trends in the humanitarian operations field," Annals of Operations Research, Springer, vol. 319(1), pages 1099-1157, December.
    10. Aniruddh Nain & Deepika Jain & Shivam Gupta & Ashwani Kumar, 2023. "Improving First Responders' Effectiveness in Post-Disaster Scenarios Through a Hybrid Framework for Damage Assessment and Prioritization," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 24(3), pages 409-437, September.
    11. Hameed, Touseef & Alemayehu, Fikru Kefyalew & Kumbhakar, Subal C., 2024. "Green innovation in Norwegian firms: Navigating the complexity of productivity and performance," Technological Forecasting and Social Change, Elsevier, vol. 209(C).
    12. Sabeen Hussain Bhatti & Wan Mohd Hirwani Wan Hussain & Jabran Khan & Shahbaz Sultan & Alberto Ferraris, 2024. "Exploring data-driven innovation: What’s missing in the relationship between big data analytics capabilities and supply chain innovation?," Annals of Operations Research, Springer, vol. 333(2), pages 799-824, February.
    13. Shore, Adam & Tiwari, Manisha & Tandon, Priyanka & Foropon, Cyril, 2024. "Building entrepreneurial resilience during crisis using generative AI: An empirical study on SMEs," Technovation, Elsevier, vol. 135(C).
    14. ur Rehman, Attique & Shakeel Sadiq Jajja, Muhammad & Farooq, Sami, 2022. "Manufacturing planning and control driven supply chain risk management: A dynamic capability perspective," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 167(C).
    15. Qader, Ghulam & Junaid, Muhammad & Abbas, Qamar & Mubarik, Muhammad Shujaat, 2022. "Industry 4.0 enables supply chain resilience and supply chain performance," Technological Forecasting and Social Change, Elsevier, vol. 185(C).
    16. Nayak, Bishwajit & Bhattacharyya, Som Sekhar & Krishnamoorthy, Bala, 2022. "Exploring the black box of competitive advantage – An integrated bibliometric and chronological literature review approach," Journal of Business Research, Elsevier, vol. 139(C), pages 964-982.
    17. Queiroz, Maciel M. & Fosso Wamba, Samuel & Chiappetta Jabbour, Charbel Jose & Machado, Marcio C., 2022. "Supply chain resilience in the UK during the coronavirus pandemic: A resource orchestration perspective," International Journal of Production Economics, Elsevier, vol. 245(C).
    18. Cugno, Monica & Castagnoli, Rebecca & Büchi, Giacomo & Pini, Marco, 2022. "Industry 4.0 and production recovery in the covid era," Technovation, Elsevier, vol. 114(C).
    19. Dubey, Rameshwar & Bryde, David J. & Dwivedi, Yogesh K. & Graham, Gary & Foropon, Cyril & Papadopoulos, Thanos, 2023. "Dynamic digital capabilities and supply chain resilience: The role of government effectiveness," International Journal of Production Economics, Elsevier, vol. 258(C).
    20. García-Lillo, Francisco & Seva-Larrosa, Pedro & Sánchez-García, Eduardo, 2024. "On the basis of research on ‘green’ in the disciplines of management and business," Journal of Business Research, Elsevier, vol. 172(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:annopr:v:335:y:2024:i:3:d:10.1007_s10479-021-04107-y. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.