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The catalytic role of emotions in sensemaking: Evidence from the blogosphere

Author

Listed:
  • Niyati Kataria

    (Midwestern State University, Wichita Falls, TX, USA)

  • Glen Kreiner

    (The Pennsylvania State University, State College, PA, USA)

  • Elaine Hollensbe

    (University of Cincinnati, Cincinnati, OH, USA)

  • Mathew L Sheep

    (Illinois State University, Normal, IL, USA)

  • Jeff Stambaugh

    (Midwestern State University, Wichita Falls, TX, USA)

Abstract

We examine the role of emotions in the sensemaking and related processes engaged during a period of change in a worldwide network of organizations—the Anglican Communion (global religion of nearly 75 million members of the Anglican faith). We studied and qualitatively analyzed text from blogs of members in multiple countries as they commented on issues and actions by the Anglican Communion following a controversial decision. Our findings revealed how manifesting discrete emotions can affect the sense processes by catalyzing them or providing motivation for them. Emotions were also found to be a product of such sense processes.

Suggested Citation

  • Niyati Kataria & Glen Kreiner & Elaine Hollensbe & Mathew L Sheep & Jeff Stambaugh, 2018. "The catalytic role of emotions in sensemaking: Evidence from the blogosphere," Australian Journal of Management, Australian School of Business, vol. 43(3), pages 456-475, August.
    • Handle: RePEc:sae:ausman:v:43:y:2018:i:3:p:456-475
    DOI: 10.1177/0312896217734589
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    References listed on IDEAS

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    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    Emotion; sensebreaking; sensegiving; sensemaking;
    All these keywords.

    JEL classification:

    • M54 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Labor Management

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