IDEAS home Printed from https://ideas.repec.org/a/sae/ausman/v43y2018i3p456-475.html

The catalytic role of emotions in sensemaking: Evidence from the blogosphere

Author

Listed:
  • Niyati Kataria

    (Midwestern State University, Wichita Falls, TX, USA)

  • Glen Kreiner

    (The Pennsylvania State University, State College, PA, USA)

  • Elaine Hollensbe

    (University of Cincinnati, Cincinnati, OH, USA)

  • Mathew L Sheep

    (Illinois State University, Normal, IL, USA)

  • Jeff Stambaugh

    (Midwestern State University, Wichita Falls, TX, USA)

Abstract

We examine the role of emotions in the sensemaking and related processes engaged during a period of change in a worldwide network of organizations—the Anglican Communion (global religion of nearly 75 million members of the Anglican faith). We studied and qualitatively analyzed text from blogs of members in multiple countries as they commented on issues and actions by the Anglican Communion following a controversial decision. Our findings revealed how manifesting discrete emotions can affect the sense processes by catalyzing them or providing motivation for them. Emotions were also found to be a product of such sense processes.

Suggested Citation

  • Niyati Kataria & Glen Kreiner & Elaine Hollensbe & Mathew L Sheep & Jeff Stambaugh, 2018. "The catalytic role of emotions in sensemaking: Evidence from the blogosphere," Australian Journal of Management, Australian School of Business, vol. 43(3), pages 456-475, August.
    • Handle: RePEc:sae:ausman:v:43:y:2018:i:3:p:456-475
    DOI: 10.1177/0312896217734589
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/0312896217734589
    Download Restriction: no
    File URL: https://libkey.io/10.1177/0312896217734589?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Dennis A. Gioia & Kumar Chittipeddi, 1991. "Sensemaking and sensegiving in strategic change initiation," Strategic Management Journal, Wiley Blackwell, vol. 12(6), pages 433-448, September.
    2. Andrew B. Hargadon & Beth A. Bechky, 2006. "When Collections of Creatives Become Creative Collectives: A Field Study of Problem Solving at Work," Organization Science, INFORMS, vol. 17(4), pages 484-500, August.
    3. Giuseppe Labianca & Barbara Gray & Daniel J. Brass, 2000. "A Grounded Model of Organizational Schema Change During Empowerment," Organization Science, INFORMS, vol. 11(2), pages 235-257, April.
    4. Sally Maitlis & Scott Sonenshein, 2010. "Sensemaking in Crisis and Change: Inspiration and Insights From Weick (1988)," Journal of Management Studies, Wiley Blackwell, vol. 47(3), pages 551-580, May.
    5. Karl E. Weick & Kathleen M. Sutcliffe & David Obstfeld, 2005. "Organizing and the Process of Sensemaking," Organization Science, INFORMS, vol. 16(4), pages 409-421, August.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Julia Balogun & Jean M. Bartunek & Boram Do, 2015. "Senior Managers’ Sensemaking and Responses to Strategic Change," Organization Science, INFORMS, vol. 26(4), pages 960-979, August.
    2. Sevda Helpap & Sigrid Bekmeier-Feuerhahn & Luisa Pinkernelle, 2018. "Ambivalenzen in organisationalen Veränderungen [Ambivalence in Organizational Change]," Schmalenbach Journal of Business Research, Springer, vol. 70(3), pages 209-241, August.
    3. Lionel Garreau & Serge Perrot, 2012. "Comprendre la dynamique de la socialisation organisationnelle: Une approche par le sensemaking," Post-Print halshs-00949067, HAL.
    4. Vanessa Diaz‐Moriana & Eric Clinton & Nadine Kammerlander, 2024. "Untangling Goal Tensions in Family Firms: A Sensemaking Approach," Journal of Management Studies, Wiley Blackwell, vol. 61(1), pages 69-109, January.
    5. Sally Maitlis & Scott Sonenshein, 2010. "Sensemaking in Crisis and Change: Inspiration and Insights From Weick (1988)," Journal of Management Studies, Wiley Blackwell, vol. 47(3), pages 551-580, May.
    6. Loréa Baïada-Hirèche & Lionel Garreau, 2014. "Exploring the dynamics of ethical judgment : the sensemaking-based evolution model," Post-Print halshs-01009708, HAL.
    7. Joep P. Cornelissen, 2012. "Sensemaking Under Pressure: The Influence of Professional Roles and Social Accountability on the Creation of Sense," Organization Science, INFORMS, vol. 23(1), pages 118-137, February.
    8. Allard-Poesi, Florence, 2015. "Dancing in the dark: Making sense of managerial roles during strategic conversations," Scandinavian Journal of Management, Elsevier, vol. 31(3), pages 338-350.
    9. Masachs Boungou, 2024. "How life-shock experiences drive immigrant entrepreneurs," Journal of Global Entrepreneurship Research, Springer;UNESCO Chair in Entrepreneurship, vol. 14(1), pages 1-14, December.
    10. Bellis, Paola & Verganti, Roberto & Paolo Zasa, Federico, 2025. "Who drives the creation of a novel vision? The role of individual insights and the ability of “letting go”," Journal of Business Research, Elsevier, vol. 186(C).
    11. Cristofaro, Matteo, 2022. "Organizational sensemaking: A systematic review and a co-evolutionary model," European Management Journal, Elsevier, vol. 40(3), pages 393-405.
    12. Ronit Yitshaki & Fredric Kropp & Benson Honig, 2022. "The Role of Compassion in Shaping Social Entrepreneurs’ Prosocial Opportunity Recognition," Journal of Business Ethics, Springer, vol. 179(2), pages 617-647, August.
    13. Bénet, Nathalie & Deville, Aude & Ventolini, Séverine, 2024. "When a financially oriented performance measurement system supports hybrid collective sensemaking: The case of a cooperative bank," The British Accounting Review, Elsevier, vol. 56(5).
    14. Rym Ibrahim, 2021. "Appréhender l'innovation collective à travers la théorie de l'activité. Vers la proposition d'un modèle conceptuel opératoire," Post-Print hal-03260849, HAL.
    15. Eero Vaara & Andrea Whittle, 2022. "Common Sense, New Sense or Non‐Sense? A Critical Discursive Perspective on Power in Collective Sensemaking," Journal of Management Studies, Wiley Blackwell, vol. 59(3), pages 755-781, May.
    16. Georgiou, Andreas & Murillo, David, 2023. "From strangers to social collectives? Sensemaking and organizing in response to a pandemic," European Management Journal, Elsevier, vol. 41(4), pages 621-633.
    17. Sarah Kaplan & Wanda J. Orlikowski, 2013. "Temporal Work in Strategy Making," Organization Science, INFORMS, vol. 24(4), pages 965-995, August.
    18. Loréa Baïada-Hirèche & Lionel Garreau, 2014. "The dynamics of ethical judgment : an essay of modelization," Post-Print halshs-01009718, HAL.
    19. Guiette, Alain & Vandenbempt, Koen, 2013. "Exploring team mental model dynamics during strategic change implementation in professional service organizations. A sensemaking perspective," European Management Journal, Elsevier, vol. 31(6), pages 728-744.
    20. Florence Allard-Poesi, 2015. "Dancing in the Dark: Making Sense of Managerial Roles during Strategic Conversations," Working Papers hal-01145772, HAL.

    More about this item

    Keywords

    ;
    ;
    ;
    ;

    JEL classification:

    • M54 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Labor Management

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:ausman:v:43:y:2018:i:3:p:456-475. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: http://www.agsm.edu.au .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.