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The Influence Of Emotional Intelligence On Employee’S Performance: A Case From Romania’S Public Sector

Author

Listed:
  • Oana Matilda SABIE

    (Bucharest University of Economic Studies; Bucharest; Romania)

  • Catalin PÎRVU

    (Bucharest University of Economic Studies; Bucharest; Romania)

  • ?tefan Gabriel BURCEA

    (Bucharest University of Economic Studies; Bucharest; Romania)

  • Roxana Maria BRI?CARIU

    (Bucharest University of Economic Studies; Bucharest; Romania)

  • Simona Alexandra APOSTOL (VOICU)

    (Bucharest University of Economic Studies; Bucharest; Romania)

Abstract

The research aim was to analyse the relationship between emotional intelligence and performance of public sector employees, but we also looked at correlations between two dimensions of emotional intelligence and two particular dimensions which impact organizational performance. This study was conducted on employees from Romanian public sector organizations and in order to achieve the purpose of the research we developed a quantitative methodology based on questionnaire. All the measures we used in this study were drawn from established previous research and specially adapted and tailored for employees from public sector. The study was conducted through a quantitative methodology, using a conceptual deductive research approach based on conceptual framework in order to test the hypotheses. For the statistical analysis, we used the package SPSS Statistics 22.0, through which we generated descriptive analyses and several parametric tests aimed at achieving the main purpose of our research. The results of our research are relevant for leaders and human resources managers of public sector organizations, but they can also be useful for practitioners and scientific community from around the world. The conclusions of our research demonstrate that emotional intelligence is important for any organization and does have a statistically significant impact on how performance is measured and encouraged in Romanian public organizations. Although the correlation is not the strongest, the 0,321 Pearson Correlation coefficient is enough to warrant public organizations investing in recruiting and retaining emotionally intelligent workforce if they care about performance.

Suggested Citation

  • Oana Matilda SABIE & Catalin PÎRVU & ?tefan Gabriel BURCEA & Roxana Maria BRI?CARIU & Simona Alexandra APOSTOL (VOICU), 2020. "The Influence Of Emotional Intelligence On Employee’S Performance: A Case From Romania’S Public Sector," REVISTA ADMINISTRATIE SI MANAGEMENT PUBLIC, Faculty of Administration and Public Management, Academy of Economic Studies, Bucharest, Romania, vol. 2020(35), pages 40-57, December.
    • Handle: RePEc:rom:rampas:v:2020:y:2020:i:35:p:40-57
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    References listed on IDEAS

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    1. Armstrong, Peter, 1991. "Contradiction and social dynamics in the capitalist agency relationship," Accounting, Organizations and Society, Elsevier, vol. 16(1), pages 1-25.
    2. Alex Bryson & John Forth & Lucy Stokes, 2015. "Does Worker Wellbeing Affect Workplace Performance?," National Institute of Economic and Social Research (NIESR) Discussion Papers 447, National Institute of Economic and Social Research.
    3. Alina CIOBANU & Armenia ANDRONICEANU, 2018. "Integrated Human Resources Activities - The Solution For Performance Improvement In Romanian Public Sector Institutions," Management Research and Practice, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 10(3), pages 60-79, September.
    4. Nikos Bozionelos & Sanjay Kumar Singh, 2017. "The relationship of emotional intelligence with task and contextual performance : More than it meets the linear eye," Post-Print hal-02311995, HAL.
    5. Platts, K.W. & Sobótka, M., 2010. "When the uncountable counts: An alternative to monitoring employee performance," Business Horizons, Elsevier, vol. 53(4), pages 349-357, July.
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    Cited by:

    1. Elvira NICA & Oana Matilda SABIE, 2023. "Emotional Intelligence And Academic Achievement. A Study Among University Students From Public Administration Programs," APPLIED RESEARCH IN ADMINISTRATIVE SCIENCES, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 4(2), pages 18-36, August.

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    More about this item

    Keywords

    emotional intelligence; employee performance; public sector; strategic decision process; relationship management; self-management.;
    All these keywords.

    JEL classification:

    • D91 - Microeconomics - - Micro-Based Behavioral Economics - - - Role and Effects of Psychological, Emotional, Social, and Cognitive Factors on Decision Making
    • H11 - Public Economics - - Structure and Scope of Government - - - Structure and Scope of Government
    • O15 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - Economic Development: Human Resources; Human Development; Income Distribution; Migration

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