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Covid 19 Pandemic Shifting The Job Satisfaction Landscape Among Employees

Author

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  • Takupiwa Nyanga

    (Great Zimbabwe University, Masvingo, Zimbabwe)

  • Andrew Chindanya

    (Great Zimbabwe University, Masvingo, Zimbabwe)

Abstract

The purpose of this study was to analyze the implication of COVID 19 on job satisfaction among workers in SMEs in Zimbabwe. A purely qualitative study was undertaken to establish how COVID 19 affects the attitude of workers towards their work. The study utilized a multiple case study design with an interview being utilized as the main data collection tool. Data was collected from a sample of 20 (n=20) participants who were selected using purpose sampling approach. Data was analyzed using a combination of thematic analysis and descriptive analysis. The study found out that COVID 19 significantly affects job satisfaction among workers in SMEs. COVID 19 resulted in the decrease in workers’ salaries, employment opportunities and job security. The study also found out that COVID 19 increases employee stress due to fear of contracting the disease and propel poor working conditions for workers in SMEs. It was therefore recommended that employers should lay special emphasis on ways and strategies that protect workers from contracting COVID 19. The measures and strategies which can be used to promote employee satisfaction during the COVID 19 pandemic include among others giving workers risk allowances, creating a safe work environment, provide personal protective equipment to workers and employing flexible work arrangements.

Suggested Citation

  • Takupiwa Nyanga & Andrew Chindanya, 2020. "Covid 19 Pandemic Shifting The Job Satisfaction Landscape Among Employees," Business Excellence and Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 10(5), pages 168-176, October.
    • Handle: RePEc:rom:bemann:v:10:y:2020:i:5:p:168-176
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    References listed on IDEAS

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    1. Saziye Gazioglu & Aysit Tansel, 2006. "Job satisfaction in Britain: individual and job related factors," Applied Economics, Taylor & Francis Journals, vol. 38(10), pages 1163-1171.
    2. Ionel PREDA, 2020. "Challenges In The Management Of Emergency Public Procurement Performed In Romania To Combat The Covid-19 Pandemic," Business Excellence and Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 10(5), pages 67-87, October.
    3. Roland Benabou, 2000. "Unequal Societies: Income Distribution and the Social Contract," American Economic Review, American Economic Association, vol. 90(1), pages 96-129, March.
    4. Takupiwa Nyanga & Herbert Zirima, 2020. "Reactions Of Small To Medium Enterprises In Masvingo, Zimbabwe To Covid 19: Implications On Productivity," Business Excellence and Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 10(5), pages 22-32, October.
    5. Alexandru Trifu, 2020. "Happiness Facing To The Perfidious And Invisible Challenge Of Covid-19," Business Excellence and Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 10(5), pages 60-66, October.
    6. Mohammed Meri, 2020. "New Trends In Hrm & Knowledge Management In The Health Sector Beyond Covid-19 - A Practical Model," Business Excellence and Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 10(5), pages 5-21, October.
    7. Tsitsi Chirombe & Sharon Benza & Epiphania Munetsi & Herbert Zirima, 2020. "Coping Mechanisms Adopted By People During The Covid-19 Lockdown In Zimbabwe," Business Excellence and Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 10(5), pages 33-45, October.
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    Cited by:

    1. Mashamba Tarashika & Mukome Constance H., 2023. "The Influence of Covid -19 on Human Resources Management at Marymount Teachers College in Mutare," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 7(11), pages 1201-1213, November.

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