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Factors Inducing the Adoption of Knowledge Management System (KMS) In SMEs, Large and Government Organizations. What Are the Intercepting Factors? A Systematic Review

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  • Shamshul Nur Fatinah Shamsul Ariffin
  • Nurmalina Zainal Abidin
  • Mohamad Allif Rosly
  • Shamsul Baharin Saihani

Abstract

This paper aims to develop a systematic exploration of the literature investigating the factors that influence the adoption of the knowledge management system (KMS) in organizations as well as identifying the intercepting factors between different types of organizations such as small-medium enterprises (SMEs), large corporation and government organizations. Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) is used to structure the research field. The proposed research used filtering scientific papers published in Emerald Insight and Scopus from 2018 to 2022. This paper presents empirical evidence from six articles that identify intercepting factors between small-medium enterprises, large corporations, and government organizations. Among the factors analyzed, only IT capabilities were found to be common across all three types of organizations. The findings and analysis section includes a Venn diagram that illustrates other relevant factors that intercept between the organizations. The accumulation of reviewed research papers is necessary for academia and organizations to analyze the factors influencing the adoption of KMS. This study also will assist in providing information that will offer insights to organizations, particularly those in the small and medium enterprises (SME), large enterprises and government, in the process of implementing knowledge management.

Suggested Citation

  • Shamshul Nur Fatinah Shamsul Ariffin & Nurmalina Zainal Abidin & Mohamad Allif Rosly & Shamsul Baharin Saihani, 2023. "Factors Inducing the Adoption of Knowledge Management System (KMS) In SMEs, Large and Government Organizations. What Are the Intercepting Factors? A Systematic Review," Information Management and Business Review, AMH International, vol. 15(1), pages 140-148.
    • Handle: RePEc:rnd:arimbr:v:15:y:2023:i:1:p:140-148
    DOI: 10.22610/imbr.v15i1(I)SI.3394
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    References listed on IDEAS

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    1. Jarillo, J. Carlos, 1989. "Entrepreneurship and growth: the strategic use of external resources," Journal of Business Venturing, Elsevier, vol. 4(2), pages 133-147, March.
    2. Chen, Yantai & Luo, Haibei & Chen, Jin & Guo, Yanlin, 2022. "Building data-driven dynamic capabilities to arrest knowledge hiding: A knowledge management perspective," Journal of Business Research, Elsevier, vol. 139(C), pages 1138-1154.
    3. Charles W. Hofer & Ram Charan, 1984. "The Transition to Professional Management: Mission Impossible?," Entrepreneurship Theory and Practice, , vol. 9(1), pages 1-11, July.
    4. Andrea Cardoni & Filippo Zanin & Giulio Corazza & Alessio Paradisi, 2020. "Knowledge Management and Performance Measurement Systems for SMEs’ Economic Sustainability," Sustainability, MDPI, vol. 12(7), pages 1-27, March.
    5. Alison Corfield & Rob Paton & Stephen Little, 2013. "Does Knowledge Management Work in NGOs?: A Longitudinal Study," International Journal of Public Administration, Taylor & Francis Journals, vol. 36(3), pages 179-188.
    6. Li-Su Huang & Cheng-Po Lai, 2014. "Critical Success Factors For Knowledge Management Implementation In Life Insurance Enterprises," International Journal of Management and Marketing Research, The Institute for Business and Finance Research, vol. 7(2), pages 79-89.
    7. Abel Duarte Alonso & Seng Kiat Kok & Alessandro Bressan & Michelle O’Shea, 2022. "Knowledge management and the business development journey: a knowledge-based view among micro firms," Knowledge Management Research & Practice, Taylor & Francis Journals, vol. 20(2), pages 279-291, March.
    8. David Moher & Alessandro Liberati & Jennifer Tetzlaff & Douglas G Altman & The PRISMA Group, 2009. "Preferred Reporting Items for Systematic Reviews and Meta-Analyses: The PRISMA Statement," PLOS Medicine, Public Library of Science, vol. 6(7), pages 1-6, July.
    9. Sabrinah Adam & Nursyazwani Mohd Fuzi & Mohamad Rohieszan Ramdan & Rosmah Mat Isa & Albert Feisal Muhd Feisal Ismail & Mohd Yussni Hashim & Sharon Yong Yee Ong & Shah Iskandar Fahmie Ramlee, 2022. "Entrepreneurial Orientation and Organizational Performance of Online Business in Malaysia: The Mediating Role of the Knowledge Management Process," Sustainability, MDPI, vol. 14(9), pages 1-19, April.
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