IDEAS home Printed from https://ideas.repec.org/a/prp/jattij/v12y2019i1p73-82.html

The Differences in Perceptions of Organisational Values in the Hospitality Sector: What Do They Tell Us?

Author

Listed:
  • Mitja Gorenak

    (University of Maribor, Faculty of Tourism, Slovenia)

Abstract

Organisational values have been in the focus of management for several years. Knowing that strong values can help organisations stay on the right course in the fast-changing working environment has proven to be a solid basis for their prosperity. However, organisations are nothing without their employees; this led as to the question of what the differences in the perception of organisational values between employees of different ages and genders are. We have conducted research in the hospitality sector; based on a paper-pencil survey among a representative sample of 388 employees, we have determined that there are six predominant organisational values within the sector. In the second part, we have identified that two out of six identified organisational values are statistically significantly more highly evaluated in terms of importance by women in comparison to men. There were no statistically significant differences found regarding the age of employees.

Suggested Citation

  • Mitja Gorenak, 2019. "The Differences in Perceptions of Organisational Values in the Hospitality Sector: What Do They Tell Us?," Academica Turistica - Tourism and Innovation Journal, University of Primorska Press, vol. 12(1), pages 73-82.
    • Handle: RePEc:prp:jattij:v:12:y:2019:i:1:p:73-82
    DOI: 10.26493/2335-4194.12.73-82
    as

    Download full text from publisher

    File URL: http://www.hippocampus.si/ISSN/2335-4194/12.73-82.pdf
    File Function: full text in English
    Download Restriction: no
    File URL: https://libkey.io/10.26493/2335-4194.12.73-82?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Barry Posner, 2010. "Another Look at the Impact of Personal and Organizational Values Congruency," Journal of Business Ethics, Springer, vol. 97(4), pages 535-541, December.
    2. Thomas Dietz & Linda Kalof & Paul C. Stern, 2002. "Gender, Values, and Environmentalism," Social Science Quarterly, Southwestern Social Science Association, vol. 83(1), pages 353-364, March.
    3. Lee Cronbach, 1951. "Coefficient alpha and the internal structure of tests," Psychometrika, Springer;The Psychometric Society, vol. 16(3), pages 297-334, September.
    4. Simon L. Dolan & Salvador Garcia & Bonnie Richley, 2006. "Managing by Values," Palgrave Macmillan Books, Palgrave Macmillan, number 978-0-230-59775-4, June.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Tomi Špindler & Miha Lesjak & Mitja Gorenak, 2022. "Changing Values Through Generations: The Case of Mountain Tourists," Academica Turistica - Tourism and Innovation Journal, University of Primorska Press, vol. 15(1), pages 95-109.
    2. Barbara Pavlakoviè & Eva Jereb, 2020. "Human Resources in Industrial Tourism," Academica Turistica - Tourism and Innovation Journal, University of Primorska Press, vol. 13(1), pages 51-65.
    3. Miha Lesjak & Emil Juvan & Eva Podovšovnik, 2020. "Erasmus+ Mobility: Empirical Insights into Erasmus+ Tourists’ Behaviour," Academica Turistica - Tourism and Innovation Journal, University of Primorska Press, vol. 13(1), pages 35-50.
    4. Miha Lesjak & Emil Juvan & Eva Podovšovnik, 2020. "Erasmus+ Mobility: Empirical Insights into Erasmus+ Tourists’ Behaviour," Academica Turistica - Tourism and Innovation Journal, University of Primorska Press, vol. 13(1), pages 35-50.
    5. Barbara Pavlakovic & Eva Jereb, 2020. "Human Resources in Industrial Tourism," Academica Turistica - Tourism and Innovation Journal, University of Primorska Press, vol. 13(1), pages 51-65.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Shoon Kathleen Murray & Jason Meyers, 1999. "Do People Need Foreign Enemies?," Journal of Conflict Resolution, Peace Science Society (International), vol. 43(5), pages 555-569, October.
    2. Ali Askerov & Thomas Matyok, 2015. "The Upper Karabakh Predicament from the UN Resolutions to the Mediated Negotiations: Resolution or Hibernation?," European Journal of Interdisciplinary Studies Articles, Revistia Research and Publishing, vol. 1, ejis_v1_i.
    3. Francisco Liébana-Cabanillas & Nidhi Singh & Zoran Kalinic & Elena Carvajal-Trujillo, 2021. "Examining the determinants of continuance intention to use and the moderating effect of the gender and age of users of NFC mobile payments: a multi-analytical approach," Information Technology and Management, Springer, vol. 22(2), pages 133-161, June.
    4. Gozgor, Giray & Li, Jing & Saleem, Irfan & Shinwari, Riazullah, 2025. "The impact of women's political empowerment on renewable energy demand: Evidence from OECD countries," Energy Economics, Elsevier, vol. 141(C).
    5. Jean-François Hamel & Jean-Benoit Hardouin & Tanguy Le Neel & Gildas Kubis & Yves Roquelaure & Véronique Sébille, 2012. "Biases and Power for Groups Comparison on Subjective Health Measurements," PLOS ONE, Public Library of Science, vol. 7(10), pages 1-14, October.
    6. Hanadi P. Asnawi & Akisah H.L Ampuan & Alia I. Pacasirang & Norhanifah D. Guro & Amnah M. Baraiman, 2025. "Conservation Of Lake Lanao: Knowledge, Attitudes and Practices from the Lens of Raya, Tugaya Settlers," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(5), pages 1605-1624, May.
    7. Yoon, Junghyun & Lee, Hee Yong & Dinwoodie, John, 2015. "Competitiveness of container terminal operating companies in South Korea and the industry–university–government network," Transportation Research Part A: Policy and Practice, Elsevier, vol. 80(C), pages 1-14.
    8. Md. Mominur Rahman & Bilkis Akhter, 2021. "The impact of investment in human capital on bank performance: evidence from Bangladesh," Future Business Journal, Springer, vol. 7(1), pages 1-13, December.
    9. Prami Sengupta & Randall Cantrell, 2021. "Context Matters: The effects of budgetary and knowledge constraints on residential energy conservation," Journal of Environmental Studies and Sciences, Springer;Association of Environmental Studies and Sciences, vol. 11(4), pages 561-573, December.
    10. Usunier, Jean-Claude, 1998. "Oral pleasure and expatriate satisfaction: an empirical approach," International Business Review, Elsevier, vol. 7(1), pages 89-110, February.
    11. Abdul Kadar Muhammad Masum & Md Abul Kalam Azad & Loo-See Beh, 2015. "Determinants of Academics' Job Satisfaction: Empirical Evidence from Private Universities in Bangladesh," PLOS ONE, Public Library of Science, vol. 10(2), pages 1-15, February.
    12. Amolo Elvis Juma Amolo & Charles Mallans Rambo & Charles Misiko Wafula, 2024. "Hedging Derivatives and Performance of Renewable Energy Projects in Kenya," International Journal of Research and Scientific Innovation, International Journal of Research and Scientific Innovation (IJRSI), vol. 11(8), pages 619-630, August.
    13. Ana Isabel González-Contreras & David Pérez-Jorge & José Luis Ramos-Sánchez & José Vadillo-Gómez, 2024. "CFD-14: detecting literacy and dyslexia risks in early and primary education," Humanities and Social Sciences Communications, Palgrave Macmillan, vol. 11(1), pages 1-10, December.
    14. Sharma, Vivek & Bhat, Dada Ab Rouf, 2020. "An empirical study exploring the relationship among human capital innovation, service innovation, competitive advantage and employee productivity in hospitality services," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 9(2), pages 1-14..
    15. Chumbler, Neale R. & Beverly, Claudia J. & Beck, Cornelia K., 1997. "Rural older adults' likelihood of receiving a personal response system: The Arkansas medicaid waiver program," Evaluation and Program Planning, Elsevier, vol. 20(2), pages 117-127, May.
    16. Rosane Maria Seibert & Clea Beatriz Macagnan & Robert Dixon & Davi Souza Simon, 2019. "Social responsibility indicators: perspective of stakeholders in Brazil and in the UK," International Journal of Disclosure and Governance, Palgrave Macmillan, vol. 16(2), pages 128-144, July.
    17. Deepak, 2016. "Antecedent Value of Professional Commitment and Job Involvement in Determining Job Satisfaction," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 41(2), pages 154-164, May.
    18. Oberrauch, Luis & Kaiser, Tim, 2020. "Economic competence in early secondary school: Evidence from a large-scale assessment in Germany," International Review of Economics Education, Elsevier, vol. 35(C).
    19. Vicente Morales-Baños & Francisco José Borrego-Balsalobre & Arturo Díaz-Suárez & José María López-Gullón, 2023. "Levels of Sustainability Awareness in Spanish University Students of Nautical Activities as Future Managers of Sports and Active Tourism Programmes," Sustainability, MDPI, vol. 15(3), pages 1-22, February.
    20. Abernethy, Margaret A. & Vagnoni, Emidia, 2004. "Power, organization design and managerial behaviour," Accounting, Organizations and Society, Elsevier, vol. 29(3-4), pages 207-225.

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:prp:jattij:v:12:y:2019:i:1:p:73-82. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Alen Jezovnik (email available below). General contact details of provider: http://academica.turistica.si .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.