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Overcoming the conflicting values of luxury branding and CSR by leveraging celebrity endorsements to build brand equity

Author

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  • Fernanda Muniz

    (California State University San Marcos)

  • Francisco Guzmán

    (University of North Texas)

Abstract

In response to consumer demands for brands to be more socially responsible, luxury brands have been engaging and promoting their corporate social responsibility (CSR) initiatives to build brand equity. However, the past literature suggests that lack of compatibility between values related to luxury and CSR could lead to negative reactions from consumers. This research investigates how luxury brands can overcome the challenge of communicating their CSR initiatives by leveraging celebrity endorsers. Specifically, a celebrity endorser who is perceived to care about social causes can transfer meaning associated with self-transcendence and self-enhancement to the messaging, thus increasing the perception of fit between the brand and the social cause, which consequently impacts brand equity. The findings of this study offer research implications for academics, and practical considerations for luxury brand managers interested in finding ways to effectively communicate their CSR initiatives to consumers.

Suggested Citation

  • Fernanda Muniz & Francisco Guzmán, 2021. "Overcoming the conflicting values of luxury branding and CSR by leveraging celebrity endorsements to build brand equity," Journal of Brand Management, Palgrave Macmillan, vol. 28(3), pages 347-358, May.
  • Handle: RePEc:pal:jobman:v:28:y:2021:i:3:d:10.1057_s41262-021-00230-0
    DOI: 10.1057/s41262-021-00230-0
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    2. Quamina, La Toya & Xue, Melanie Tao & Chawdhary, Rahul, 2023. "‘Co-branding as a masstige strategy for luxury brands: Desirable or not?," Journal of Business Research, Elsevier, vol. 158(C).
    3. Hemant C. Sashittal & Avan R. Jassawalla & Ruchika Sachdeva, 2023. "The influence of COVID-19 pandemic on consumer–brand relationships: evidence of brand evangelism behaviors," Journal of Brand Management, Palgrave Macmillan, vol. 30(3), pages 245-260, May.
    4. Xujia Wang & Billy Sung & Ian Phau, 2024. "How rarity and exclusivity influence types of perceived value for luxury," Journal of Brand Management, Palgrave Macmillan, vol. 31(6), pages 576-592, November.

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