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Understanding work in the online platform economy: the narrow, the broad, and the systemic perspectives

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  • Angela Garcia Calvo
  • Martin Kenney
  • John Zysman

Abstract

This critical review of research on platform-mediated work argues that platform work studies are too focused on gig and remote work platforms. We introduce a framework that identifies three perspectives on how platforms reorganize work: narrow, broad, and systemic. This framework is used to examine the impact of platform-mediated work on four different aspects of work: management power, work processes, social protection and labor rights, and skills and career prospects.

Suggested Citation

  • Angela Garcia Calvo & Martin Kenney & John Zysman, 2023. "Understanding work in the online platform economy: the narrow, the broad, and the systemic perspectives," Industrial and Corporate Change, Oxford University Press and the Associazione ICC, vol. 32(4), pages 795-814.
    • Handle: RePEc:oup:indcch:v:32:y:2023:i:4:p:795-814.
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    References listed on IDEAS

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