IDEAS home Printed from https://ideas.repec.org/a/nms/joeems/jeems-2014-04-nikolic.html

Some searches may not work properly. We apologize for the inconvenience.

   My bibliography  Save this article

The relationships between communication satisfaction, emotional intelligence and the GLOBE organizational culture dimensions of middle managers in Serbian organizations

Author

Listed:
  • Nikolic, Milan
  • Vukonjanski, Jelena
  • Nedeljkovic, Milena
  • Hadzic, Olga
  • Terek, Edit

Abstract

The focus of this paper is the relationship between internal communication satisfaction and emotional intelligence. Moreover, we also investigated the impact of the GLOBE organizational culture dimensions as moderators of the relationship between the emotional intelligence of middle managers and their communication satisfaction in Serbian organizations. We show that some communication satisfaction dimensions strongly correlate with some emotional intelligence abilities of middle managers and that these correlations are under the moderating influence of the GLOBE dimensions. With these managers will be able to identify the components of emotional intelligence and GLOBE organizational culture dimensions that are vital for them and their organizations.

Suggested Citation

  • Nikolic, Milan & Vukonjanski, Jelena & Nedeljkovic, Milena & Hadzic, Olga & Terek, Edit, 2014. "The relationships between communication satisfaction, emotional intelligence and the GLOBE organizational culture dimensions of middle managers in Serbian organizations," Journal of East European Management Studies, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 19(4), pages 387-412.
    • Handle: RePEc:nms:joeems:jeems-2014-04-nikolic
    as

    Download full text from publisher

    File URL: https://www.nomos-elibrary.de/10.5771/0949-6181-2014-4-387
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. House, Robert & Javidan, Mansour & Hanges, Paul & Dorfman, Peter, 2002. "Understanding cultures and implicit leadership theories across the globe: an introduction to project GLOBE," Journal of World Business, Elsevier, vol. 37(1), pages 3-10, April.
    2. Rashmi Nakra, 2006. "Relationship between Communication Satisfaction and Organizational Identification: An Empirical Study," Vision, , vol. 10(2), pages 41-51, April.
    3. Vukonjanski, Jelena & Nikolic, Milan & Hadzic, Olga & Terek, Edit & Nedeljkovic, Milena, 2012. "Relationship between GLOBE organizational culture dimensions, job satisfaction and leader-member exchange in Serbian organizations," Journal of East European Management Studies, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 17(3), pages 333-368.
    4. Vukonjanski, Jelena & Nikolic, Milan & Hadzic, Olga & Terek, Edit & Nedeljkovic, Milena, 2012. "Relationship between GLOBE organizational culture dimensions, job satisfaction and leader-member exchange in Serbian organizations," Journal of East European Management Studies, Rainer Hampp Verlag, vol. 17(3), pages 333-368.
    5. Saul Estrin, 1991. "Yugoslavia: The Case of Self-Managing Market Socialism," Journal of Economic Perspectives, American Economic Association, vol. 5(4), pages 187-194, Fall.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Ristic, Marija Runic & Ljepava, Nikolina & Qureshi, Tahir Masood & Milla, Asli Cazorla, 2020. "A Cross-Cultural Comparison of Conflict Management Styles in Multinational Organisations: Empirical Evidence from Serbia," Journal of East European Management Studies, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 25(3), pages 418-447.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Edit Terek & Milan Nikolić & Dragan Ćoćkalo & Sanja Božić & Aleksandra Nastasić, 2017. "Enterprise Potential, Entrepreneurial Intentions and Envy," Central European Business Review, Prague University of Economics and Business, vol. 2017(2), pages 30-41.
    2. Nizamettin Dogar, 2021. "A Cultural Perspective to Leadership Practices in Balkans," Academicus International Scientific Journal, Entrepreneurship Training Center Albania, issue 23, pages 110-136, January.
    3. Pooja Singh Negi & R. C. Dangwal, 2019. "Organisational Sustainability through Culture and Managerial Effectiveness: An Indian Perspective," Journal of Entrepreneurship and Innovation in Emerging Economies, Entrepreneurship Development Institute of India, vol. 5(1), pages 22-36, January.
    4. Radziszewska Aleksandra, 2014. "Intercultural dimensions of entrepreneurship," Journal of Intercultural Management, Sciendo, vol. 6(2), pages 35-47, April.
    5. Saad, Mohsen & Samet, Anis, 2020. "Collectivism and commonality in liquidity," Journal of Business Research, Elsevier, vol. 116(C), pages 137-162.
    6. Victor Oltra & Jaime Bonache & Chris Brewster, 2013. "A New Framework for Understanding Inequalities Between Expatriates and Host Country Nationals," Journal of Business Ethics, Springer, vol. 115(2), pages 291-310, June.
    7. Abdelmoety, Ziad Hassan & Aboul-Dahab, Sameh & Agag, Gomaa, 2022. "A cross cultural investigation of retailers commitment to CSR and customer citizenship behaviour: The role of ethical standard and value relevance," Journal of Retailing and Consumer Services, Elsevier, vol. 64(C).
    8. Vishal K. Gupta & Gizem Atav & Dev K. Dutta, 2019. "Market orientation research: a qualitative synthesis and future research agenda," Review of Managerial Science, Springer, vol. 13(4), pages 649-670, August.
    9. Laspita, Stavroula & Breugst, Nicola & Heblich, Stephan & Patzelt, Holger, 2012. "Intergenerational transmission of entrepreneurial intentions," Journal of Business Venturing, Elsevier, vol. 27(4), pages 414-435.
    10. Yilmaz Bayar & Marius Dan Gavriletea, 2018. "Foreign Direct Investment Inflows and Financial Development in Central and Eastern European Union Countries: A Panel Cointegration and Causality," IJFS, MDPI, vol. 6(2), pages 1-13, May.
    11. Shi, Yani & Sia, Choon Ling & Chen, Huaping, 2013. "Leveraging social grouping for trust building in foreign electronic commerce firms: An exploratory study," International Journal of Information Management, Elsevier, vol. 33(3), pages 419-428.
    12. Tom Thomas & Eric Lamm, 2012. "Legitimacy and Organizational Sustainability," Journal of Business Ethics, Springer, vol. 110(2), pages 191-203, October.
    13. Anneli Kaasa, 2018. "Intangible factors and productivity: Evidence from Europe at the regional level," Business and Economic Horizons (BEH), Prague Development Center, vol. 14(2), pages 300-325, April.
    14. Petia Genkova & Anna Gajda, 2017. "Culture or Culture of Participation: A Success Factor by International Mergers and Acquisitions?," International Journal of Business and Management, Canadian Center of Science and Education, vol. 12(4), pages 157-157, March.
    15. Costigan, Robert D. & Insinga, Richard C. & Berman, J. Jason & Kranas, Grazyna & Kureshov, Vladimir A., 2011. "Revisiting the relationship of supervisor trust and CEO trust to turnover intentions: A three-country comparative study," Journal of World Business, Elsevier, vol. 46(1), pages 74-83, January.
    16. Pacelli, Joseph, 2019. "Corporate culture and analyst catering⁎," Journal of Accounting and Economics, Elsevier, vol. 67(1), pages 120-143.
    17. Lujun Su & Yinghua Huang, 2018. "How does Perceived Destination Social Responsibility Impact Revisit Intentions: The Mediating Roles of Destination Preference and Relationship Quality," Sustainability, MDPI, vol. 11(1), pages 1-22, December.
    18. repec:jtr:journl:v:3:y:2011:i:1:p:9-38 is not listed on IDEAS
    19. Antoaneta Daneshka, 2016. "Culture and International Business," Economic Studies journal, Bulgarian Academy of Sciences - Economic Research Institute, issue 1, pages 88-111.
    20. Aï Ito & Jennifer A Harrison & Michelle C Bligh & Christine Roland-Levy, 2020. "A follower-centric perspective on charismatic leadership: An integrative review and agenda for future research," Post-Print hal-03086811, HAL.
    21. Žídek Libor, 2016. "Economic Transformation in Slovenia: From a Model Example to the Default Edge," Review of Economic Perspectives, Sciendo, vol. 16(3), pages 159-186, September.

    More about this item

    Keywords

    emotional intelligence; communication satisfaction; GLOBE dimensions; power distance; collectivism; Serbia;
    All these keywords.

    JEL classification:

    • D23 - Microeconomics - - Production and Organizations - - - Organizational Behavior; Transaction Costs; Property Rights
    • D83 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Search; Learning; Information and Knowledge; Communication; Belief; Unawareness

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:nms:joeems:jeems-2014-04-nikolic. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Nomos Verlagsgesellschaft mbH & Co. KG (email available below). General contact details of provider: http://www.nomos.de/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.