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The relationship among reputation, inter-organizational trust and alliance performance

Author

Listed:
  • Roman Fiala

    (Department of economic studies, College of Polytechnics Jihlava, Tolstého 16, 586 01 Jihlava, Czech Republic)

  • Martin Prokop

    (Department of mathematics, College of Polytechnics Jihlava, Tolstého 16, 586 01 Jihlava, Czech Republic)

Abstract

The article deals with an investigation of the relationship between reputation of the invoicing central office, trust in it, and performance of the retail alliance. Using data obtained in a questionnaire survey in 259 organizations, which are members of alliances, we found the relationship between reputation and alliance performance, mediated by the trust. Also, the statistically significant positive relationship between reputation of the invoicing central office and trust in it and the statistically significant positive relationship between trust and alliance performance were confirmed. The structural equation modelling technique was used in the calculations. The calculated model fit indices (CFI, NNFI) with values over 0.9 demonstrate a very good quality of the model.

Suggested Citation

  • Roman Fiala & Martin Prokop, 2013. "The relationship among reputation, inter-organizational trust and alliance performance," Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis, Mendel University Press, vol. 61(4), pages 899-908.
  • Handle: RePEc:mup:actaun:actaun_2013061040899
    DOI: 10.11118/actaun201361040899
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    References listed on IDEAS

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