IDEAS home Printed from https://ideas.repec.org/a/mth/ijhr88/v11y2021i1p24-44.html
   My bibliography  Save this article

Impact of Job Insecurity due to COVID-19 on the Psychological Wellbeing and Resiliency of Food Delivery Personnel

Author

Listed:
  • Aisha Sarwar
  • Usman Maqsood
  • Bahaudin G. Mujtaba

Abstract

This study examines when and why job insecurity due to COVID-19 leads to decreased well-being in hotel (restaurant) delivery personnel. It also examines resiliency as a moderator between job insecurity and employee anxiety. Data was collected in time lags from 253 respondents of food delivery personnel in hotel restaurants. The findings suggest that job insecurity due to COVID-19 decreased an employee’s well-being via financial stress. Moreover, resiliency played a buffering role in mitigating the damaging impact of job insecurity on fanatical stress. Theoretical and practical implications are included in this paper. COVID-19 is considered as most devastating and fatal diseases of this century since it is negatively impacting many industries, including hotels and restaurants. While some researchers have reflected upon the nature of this disease, the arrival of possible vaccine and economic outcomes, the employees’ psychological outcomes are largely ignored areas of research. Hence, this study attempts to fill this gap by adding relevant knowledge to the field. This study contributes to literature in various ways. Firstly, this study proposes and measures employees’ job insecurity due to infectious disease COVID-19 in hotels. Secondly, anxiety is measured as a mechanism to explain the relationship between perceived job insecurity and employees’ psychological well-being.Thirdly, this study proposes and empirically tests the factors which may decrease employees’ well-being during the outbreak of a COVID-19 pandemic. Fourthly, this study examines employees’ personality trait of resiliency as a buffering factor between job insecurity and employee anxiety. Finally, this research validates the conservation of resources theory in terms of external stressor and personal resource in the form of resiliency. Hence this study is a timely response against the current coronavirus pandemic to expand the scope in domain of mental health specifically among hotel employees to provide insights to practitioners. The objective of this paper is to examine the impact of job insecurity on mental health of hotel employees and to recommend a few avenues for practitioners to mitigate its devastating effects.

Suggested Citation

  • Aisha Sarwar & Usman Maqsood & Bahaudin G. Mujtaba, 2021. "Impact of Job Insecurity due to COVID-19 on the Psychological Wellbeing and Resiliency of Food Delivery Personnel," International Journal of Human Resource Studies, Macrothink Institute, vol. 11(1), pages 2444-2444, December.
    • Handle: RePEc:mth:ijhr88:v:11:y:2021:i:1:p:24-44
    as

    Download full text from publisher

    File URL: http://www.macrothink.org/journal/index.php/ijhrs/article/download/18075/14029
    Download Restriction: no
    File URL: http://www.macrothink.org/journal/index.php/ijhrs/article/view/18075
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Kimura, Takuma & Bande, Belén & Fernández-Ferrín, Pilar, 2018. "Work overload and intimidation: The moderating role of resilience," European Management Journal, Elsevier, vol. 36(6), pages 736-745.
    2. Bahaudin G. Mujtaba & Natalie F. Mesa & Shannon McGee & Sherwayne O. Mears & Fernando S. Moncada, 2020. "Distinctive HR Policies and Practices to Create a Workplace “Where Working Is a Pleasure” amid the Covid-19 Pandemic: The Organizational Culture of Publix Super Markets, Inc," International Journal of Human Resource Studies, Macrothink Institute, vol. 10(4), pages 125148-1251, December.
    3. Nasir Iqbal & Muhammad Majid Khan & Yasir Tariq Mohmand & Bahaudin G. Mujtaba, 2020. "The Impact of in-Service Training and Motivation on Job Performance of Technical & Vocational Education Teachers: Role of Person-Job Fit," Public Organization Review, Springer, vol. 20(3), pages 529-548, September.
    4. Jean-Pierre Neveu & Stevan E. Hobfoll & Jonathon Halbesleben & M Westman, 2018. "Conservation of resources in the organizational context : the reality of resources and their consequences," Post-Print hal-02472360, HAL.
    5. David M. Morens & Gregory K. Folkers & Anthony S. Fauci, 2004. "The challenge of emerging and re-emerging infectious diseases," Nature, Nature, vol. 430(6996), pages 242-249, July.
    6. Bengt Starrin & Cecilia Åslund & Kent Nilsson, 2009. "Financial Stress, Shaming Experiences and Psychosocial Ill-Health: Studies into the Finances-Shame Model," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 91(2), pages 283-298, April.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Asier Baquero, 2022. "Job Insecurity and Intention to Quit: The Role of Psychological Distress and Resistance to Change in the UAE Hotel Industry," IJERPH, MDPI, vol. 19(20), pages 1-20, October.
    2. Eleanor T. Lawrence & Leslie Cauthen Tworoger & Cynthia P. Ruppel & Bahaudin G. Mujtaba, 2022. "A Team-Based Roadmap for Healthcare Change in a Turbulent Environment: a Longitudinal Study of a Not-for-Profit Hospital Transitioning into a for-Profit Organization," Public Organization Review, Springer, vol. 22(4), pages 967-985, December.
    3. Wen Zhang & Wei Liu & Yingyee Wu & Chenlu Ma & Xiyao Xiao & Xichao Zhang, 2022. "How Fear of External Threats Plays Roles: An Examination of Supervisors’ Trait Anger, Abusive Supervision, Subordinate Burnout and CCB," IJERPH, MDPI, vol. 19(24), pages 1-15, December.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Hao Zhou & Xinyi Sheng & Yulin He & Xiaoye Qian, 2020. "Ethical Leadership as the Reliever of Frontline Service Employees’ Emotional Exhaustion: A Moderated Mediation Model," IJERPH, MDPI, vol. 17(3), pages 1-13, February.
    2. Wendian Shi & Feng Wang & Xiujun Li, 2021. "Depletion Effect of Work-Leisure Conflict: A Daily Diary Study," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 158(1), pages 297-317, November.
    3. Xie, Junyi & Ifie, Kemefasu & Gruber, Thorsten, 2022. "The dual threat of COVID-19 to health and job security – Exploring the role of mindfulness in sustaining frontline employee-related outcomes," Journal of Business Research, Elsevier, vol. 146(C), pages 216-227.
    4. John M Drake & Tobias S Brett & Shiyang Chen & Bogdan I Epureanu & Matthew J Ferrari & Éric Marty & Paige B Miller & Eamon B O’Dea & Suzanne M O’Regan & Andrew W Park & Pejman Rohani, 2019. "The statistics of epidemic transitions," PLOS Computational Biology, Public Library of Science, vol. 15(5), pages 1-14, May.
    5. Xuelin Chen & Mohammad Masukujjaman & Abdullah Al Mamun & Jingzu Gao & Zafir Khan Mohamed Makhbul, 2023. "Modeling the significance of work culture on burnout, satisfaction, and psychological distress among the Gen-Z workforce in an emerging country," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-12, December.
    6. Moshe B Hoshen & Anthony H Burton & Themis J V Bowcock, 2007. "Simulating disease transmission dynamics at a multi-scale level," International Journal of Microsimulation, International Microsimulation Association, vol. 1(1), pages 26-34.
    7. Mohd Fadhli Mohd Fauzi & Hanizah Mohd Yusoff & Rosnawati Muhamad Robat & Nur Adibah Mat Saruan & Khairil Idham Ismail & Ahmad Firdaus Mohd Haris, 2020. "Doctors’ Mental Health in the Midst of COVID-19 Pandemic: The Roles of Work Demands and Recovery Experiences," IJERPH, MDPI, vol. 17(19), pages 1-16, October.
    8. Ivan Montiel & Junghoon Park & Bryan W. Husted & Andres Velez-Calle, 2022. "Tracing the connections between international business and communicable diseases," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 53(8), pages 1785-1804, October.
    9. Martin Hoegl & Silja Hartmann, 2021. "Bouncing back, if not beyond: Challenges for research on resilience," Asian Business & Management, Palgrave Macmillan, vol. 20(4), pages 456-464, September.
    10. Deqiao Tian & Tao Zheng, 2015. "Emerging infectious disease: trends in the literature on SARS and H7N9 influenza," Scientometrics, Springer;Akadémiai Kiadó, vol. 105(1), pages 485-495, October.
    11. Wenjun Wu & Dengke Yu, 2023. "The role of individual perceptions in the completion of formalistic tasks," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-13, December.
    12. Yi Wang & Xianfang Xue & Han Guo, 2022. "The Sustainability of Market Orientation from a Dynamic Perspective: The Mediation of Dynamic Capability and the Moderation of Error Management Climate," Sustainability, MDPI, vol. 14(7), pages 1-15, March.
    13. Li, Sen & Vanwambeke, Sophie O. & Licoppe, Alain M. & Speybroeck, Niko, 2014. "Impacts of deer management practices on the spatial dynamics of the tick Ixodes ricinus: A scenario analysis," Ecological Modelling, Elsevier, vol. 276(C), pages 1-13.
    14. Francoise Contreras & Juan C. Espinosa & Gustavo A. Esguerra, 2020. "Could Personal Resources Influence Work Engagement and Burnout? A Study in a Group of Nursing Staff," SAGE Open, , vol. 10(1), pages 21582440199, January.
    15. Luo Lu & Ting-Ting Chang & Shu-Fang Kao & Cary L. Cooper, 2021. "Do Gender and Gender Role Orientation Make a Difference in the Link between Role Demands and Family Interference with Work for Taiwanese Workers?," IJERPH, MDPI, vol. 18(18), pages 1-17, September.
    16. Mashal Ahmed Watoo & Man Cao & Zhao Shuming, 2023. "High-performance work systems and the work–family interface: a cross-level investigation," Asian Business & Management, Palgrave Macmillan, vol. 22(3), pages 935-954, July.
    17. Yan Chen & Feilian Zhang & Yan Wang & Junwei Zheng, 2020. "Work–Family Conflict, Emotional Responses, Workplace Deviance, and Well-Being among Construction Professionals: A Sequential Mediation Model," IJERPH, MDPI, vol. 17(18), pages 1-19, September.
    18. Muhammad Umer Azeem & Inam Ul Haq & Ghulam Murtaza & Hina Jaffery, 2023. "Challenge–Hindrance Stressors, Helping Behavior and Job Performance: Double-Edged Sword of Religiousness," Journal of Business Ethics, Springer, vol. 184(3), pages 687-699, May.
    19. Haar, Jarrod & O'Kane, Conor, 2022. "A post-lockdown study of burnout risk amongst New Zealand essential workers," Social Science & Medicine, Elsevier, vol. 306(C).
    20. Wei-Li Wu & Yi-Chih Lee, 2020. "Do Work Engagement and Transformational Leadership Facilitate Knowledge Sharing? A Perspective of Conservation of Resources Theory," IJERPH, MDPI, vol. 17(7), pages 1-17, April.

    More about this item

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:mth:ijhr88:v:11:y:2021:i:1:p:24-44. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Technical Support Office (email available below). General contact details of provider: http://www.macrothink.org/journal/index.php/ijhrs/index .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.