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Relationship Leadership, Employee Engagement and Organizational Citizenship Behavior

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  • D. Wahyu Ariani

    (Dept. of Management, Atma Jaya Yogyakarta University, Jl Babarsari No. 43 Yogyakarta, Indonesia,)

Abstract

Our research focuses on the impact of supportive leadership and employee engagement on the organizational citizenship behavior (OCB). The research study setting with the individual unit of analysis. A survey was conducted by using questionnaires from previous research. The questionnaires were sent to 300 employees in service organizations in Yogyakarta, Indonesia, 252 completed surveys data were returned anonymously in sealed envelopes. Validity and reliability tests were used to test the questionnaires contents. The structural equation modeling (SEM) was used to test the relationship among variables. The result proved that supportive leadership and employee engagement have direct positive relationship with OCB and employee engagement mediated the relationship between supportive leadership and OCB. A thorough discussion on the relationship among the variables as well as on self-rating is presented in this paper.

Suggested Citation

  • D. Wahyu Ariani, 2014. "Relationship Leadership, Employee Engagement and Organizational Citizenship Behavior," International Journal of Business and Social Research, MIR Center for Socio-Economic Research, vol. 4(8), pages 74-90, August.
    • Handle: RePEc:mir:mirbus:v:4:y:2014:i:8:p:74-90
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    References listed on IDEAS

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    1. Boas Shamir & Robert J. House & Michael B. Arthur, 1993. "The Motivational Effects of Charismatic Leadership: A Self-Concept Based Theory," Organization Science, INFORMS, vol. 4(4), pages 577-594, November.
    2. Wilmar Schaufeli & Marisa Salanova & Vicente González-romá & Arnold Bakker, 2002. "The Measurement of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Approach," Journal of Happiness Studies, Springer, vol. 3(1), pages 71-92, March.
    3. Saks, Alan M., 2008. "The Meaning and Bleeding of Employee Engagement: How Muddy Is the Water?," Industrial and Organizational Psychology, Cambridge University Press, vol. 1(1), pages 40-43, March.
    4. Jiing-Lih Farh & Chen-Bo Zhong & Dennis W. Organ, 2004. "Organizational Citizenship Behavior in the People's Republic of China," Organization Science, INFORMS, vol. 15(2), pages 241-253, April.
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    Cited by:

    1. Elenita Velikova & Svetla Tzvetkova, 2018. "Options for Overcoming Seasonality in Bulgarian Tourism," European Journal of Economics and Business Studies Articles, Revistia Research and Publishing, vol. 4, May - Aug.

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