IDEAS home Printed from https://ideas.repec.org/a/mgt/youmng/v11y2016i4p271-287.html
   My bibliography  Save this article

The Effect of Work Stress and Coping on Organizational Justice: An Empirical Investigation of Turkish Telecommunications and Banking Industries

Author

Listed:
  • Tutku Seckin-Celik

    (Istanbul Medeniyet University, Turkey)

  • Ayse Coban

    (Istanbul Medeniyet University, Turkey)

Abstract

The aim of this paper is to investigate the role of coping mechanisms and work stress on employees’ perceptions of organizational justice. A survey of 211 white-collar employees in the banking and telecommunications industries was taken. Multiple regression analyses were performed in order to understand the effect of coping mechanisms and work stress on organizational justice. The results showed that overall perception of justice is affected negatively by work stress and positively by coping mechanisms, except emotion-focused coping. However, sub-dimensions of organizational justice showed distinctive relationship patterns. Thus, it was concluded both individual and organizational determinants play a role in employees’ perceptions of organizational justice.

Suggested Citation

  • Tutku Seckin-Celik & Ayse Coban, 2016. "The Effect of Work Stress and Coping on Organizational Justice: An Empirical Investigation of Turkish Telecommunications and Banking Industries," Management, University of Primorska, Faculty of Management Koper, vol. 11(4), pages 271-287.
  • Handle: RePEc:mgt:youmng:v:11:y:2016:i:4:p:271-287
    as

    Download full text from publisher

    File URL: http://www.fm-kp.si/zalozba/ISSN/1854-4231/11_271-287.pdf
    File Function: full text
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Samuel Aryee & Fred O. Walumbwa & Reuben Mondejar & Chris W. L. Chu, 2015. "Accounting for the Influence of Overall Justice on Job Performance: Integrating Self-Determination and Social Exchange Theories," Journal of Management Studies, Wiley Blackwell, vol. 52(2), pages 231-252, March.
    2. Anastasia A. Katou, 2013. "Justice, trust and employee reactions: an empirical examination of the HRM system," Management Research Review, Emerald Group Publishing Limited, vol. 36(7), pages 674-699, June.
    3. Rupp, Deborah E. & Cropanzano, Russell, 2002. "The mediating effects of social exchange relationships in predicting workplace outcomes from multifoci organizational justice," Organizational Behavior and Human Decision Processes, Elsevier, vol. 89(1), pages 925-946, September.
    4. Elovainio, M. & Kivimäki, M. & Vahtera, J., 2002. "Organizational justice: Evidence of a new psychosocial predictor of health," American Journal of Public Health, American Public Health Association, vol. 92(1), pages 105-108.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Hisashi Eguchi & Akizumi Tsutsumi & Akiomi Inoue & Yuko Kachi, 2019. "Organizational justice and illness reporting among Japanese employees with chronic diseases," PLOS ONE, Public Library of Science, vol. 14(10), pages 1-14, October.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Subhra Pattnaik & Santosh Kumar Tripathy, 2019. "The Journey of Justice: Recounting Milestones over the Past Six Decades," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 44(1), pages 58-85, February.
    2. Hao Zhou & Xinyi Sheng & Yulin He & Xiaoye Qian, 2020. "Ethical Leadership as the Reliever of Frontline Service Employees’ Emotional Exhaustion: A Moderated Mediation Model," IJERPH, MDPI, vol. 17(3), pages 1-13, February.
    3. Amar Fall & Fatéma Safy-Godineau & David Carassus, 2018. "Perceptions de justice organisationnelle dans les collectivités locales : quels impacts sur le bien-être psychologique au travail et sur l’intention de quitter des agents ?," Post-Print hal-02142237, HAL.
    4. S. Hansen & Bradley Alge & Michael Brown & Christine Jackson & Benjamin Dunford, 2013. "Ethical Leadership: Assessing the Value of a Multifoci Social Exchange Perspective," Journal of Business Ethics, Springer, vol. 115(3), pages 435-449, July.
    5. Giles Hirst & Fred Walumbwa & Samuel Aryee & Ivan Butarbutar & Chin Jeffery Hui Chen, 2016. "A Multi-level Investigation of Authentic Leadership as an Antecedent of Helping Behavior," Journal of Business Ethics, Springer, vol. 139(3), pages 485-499, December.
    6. Sumaira Rehman & Shahzad Ali & Muhammad Sajjad Hussain & Aamir Zamir Kamboh, 2019. "The Role of Physiological Contract Breach on Employee Reactions: Moderating Role of Organizational Trust," Pakistan Journal of Humanities and Social Sciences, International Research Alliance for Sustainable Development (iRASD), vol. 7(2), pages :233-244, June.
    7. Wei Li & Weining Li & Veikko Seppänen & Timo Koivumäki, 2022. "How and when does perceived greenwashing affect employees' job performance? Evidence from China," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 29(5), pages 1722-1735, September.
    8. Yen-Ku Kuo & Tsung-Hsien Kuo & Chien-Ting Lin & Yung-Heng Lee & Bang-Lee Chang & Ying-Yueh Su & Li-An Ho, 2013. "A Study on Relationship among Organizational Trust, Organizational Justice and Organizational Spirituality," Diversity, Technology, and Innovation for Operational Competitiveness: Proceedings of the 2013 International Conference on Technology Innovation and Industrial Management,, ToKnowPress.
    9. Jeremy D. Mackey & Charn P. McAllister & Katherine C. Alexander, 2021. "Insubordination: Validation of a Measure and an Examination of Insubordinate Responses to Unethical Supervisory Treatment," Journal of Business Ethics, Springer, vol. 168(4), pages 755-775, February.
    10. Lord, Robert G. & Gatti, Paola & Chui, Susanna L.M., 2016. "Social-cognitive, relational, and identity-based approaches to leadership," Organizational Behavior and Human Decision Processes, Elsevier, vol. 136(C), pages 119-134.
    11. Tekleab, Amanuel G. & Chiaburu, Dan S., 2011. "Social exchange: Empirical examination of form and focus," Journal of Business Research, Elsevier, vol. 64(5), pages 460-466, May.
    12. Dana Kabat-Farr & Benjamin M. Walsh & Alyssa K. McGonagle, 2019. "Uncivil Supervisors and Perceived Work Ability: The Joint Moderating Roles of Job Involvement and Grit," Journal of Business Ethics, Springer, vol. 156(4), pages 971-985, June.
    13. Joonghak Lee & Steven B Kim & Chungil Chae & Jaeeun Lee, 2019. "Career Growth Opportunity on Turnover Intention: The Mediating Role of Organizational Commitment in Multinational Corporations," International Journal of Human Resource Studies, Macrothink Institute, vol. 9(4), pages 1-18, December.
    14. Levine, Cynthia S. & Miller, Gregory E. & Shalowitz, Madeleine U. & Story, Rachel E. & Manczak, Erika M. & Hayen, Robin & Hoffer, Lauren C. & Le, Van & Vause, Katherine J. & Chen, Edith, 2019. "Academic disparities and health: How gender-based disparities in schools relate to boys' and girls’ health," Social Science & Medicine, Elsevier, vol. 228(C), pages 126-134.
    15. Alder, G. Stoney & Ambrose, Maureen L., 2005. "An examination of the effect of computerized performance monitoring feedback on monitoring fairness, performance, and satisfaction," Organizational Behavior and Human Decision Processes, Elsevier, vol. 97(2), pages 161-177, July.
    16. Kim, Andrea & Moon, Jinhee & Shin, Jiseon, 2019. "Justice perceptions, perceived insider status, and gossip at work: A social exchange perspective," Journal of Business Research, Elsevier, vol. 97(C), pages 30-42.
    17. James J. Lavelle & Robert Folger & Jennifer G. Manegold, 2016. "Delivering Bad News: How Procedural Unfairness Affects Messengers’ Distancing and Refusals," Journal of Business Ethics, Springer, vol. 136(1), pages 43-55, June.
    18. Alpha Kaleb Gill & Danish Siddiqui, 2020. "How Flexible Work Arrangements Affects Affective Organizational Commitment, and Work-Life Enrichment in Pakistan¡¯s Service Industry: The Role of Time Planning, Work-Life Conflict, and Engagement," Human Resource Research, Macrothink Institute, vol. 4(1), pages 269-313, December.
    19. Anja Danner-Schröder, 2021. "Without actors, there is no action: How interpersonal interactions help to explain routine dynamics," Review of Managerial Science, Springer, vol. 15(7), pages 1913-1936, October.
    20. Dorothea Wahyu Ariani, 2017. "Good Soldiers and Good Actors: Is there Any Differences?," International Journal of Asian Social Science, Asian Economic and Social Society, vol. 7(1), pages 31-44, January.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:mgt:youmng:v:11:y:2016:i:4:p:271-287. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Alen Jezovnik (email available below). General contact details of provider: https://edirc.repec.org/data/fmkupsi.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.