Shipping fee schedules and return behavior
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DOI: 10.1007/s11002-019-09486-8
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References listed on IDEAS
- Bonifield, Carolyn & Cole, Catherine & Schultz, Randall L., 2010. "Product returns on the Internet: A case of mixed signals?," Journal of Business Research, Elsevier, vol. 63(9-10), pages 1058-1065, September.
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National Bureau of Economic Research, Inc.
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Cited by:
- Takanori Sakai & Yusuke Hara & Ravi Seshadri & Andr'e Alho & Md Sami Hasnine & Peiyu Jing & ZhiYuan Chua & Moshe Ben-Akiva, 2020. "E-Commerce Delivery Demand Modeling Framework for An Agent-Based Simulation Platform," Papers 2010.14375, arXiv.org.
- El Kihal, Siham & Shehu, Edlira, 2022. "It's not only what they buy, it's also what they keep: Linking marketing instruments to product returns," Journal of Retailing, Elsevier, vol. 98(3), pages 558-571.
- Duong, Quang Huy & Zhou, Li & Meng, Meng & Nguyen, Truong Van & Ieromonachou, Petros & Nguyen, Duy Tiep, 2022. "Understanding product returns: A systematic literature review using machine learning and bibliometric analysis," International Journal of Production Economics, Elsevier, vol. 243(C).
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Keywords
Shipping fees; Field experiment; Return behavior; Customer life time value;All these keywords.
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