The Impact of Service Supplier’s Unethical Behavior to Buyer’s Satisfaction: An Empirical Study
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References listed on IDEAS
- Messick, David M., 1996. "Why Ethics is not the Only Thing that Matters," Business Ethics Quarterly, Cambridge University Press, vol. 6(02), pages 223-226, April.
- Jay Mulki & Jorge Jaramillo & William Locander, 2009. "Critical Role of Leadership on Ethical Climate and Salesperson Behaviors," Journal of Business Ethics, Springer, pages 125-141.
- Bowman, James S., 1976. "Managerial ethics in business and government," Business Horizons, Elsevier, vol. 19(5), pages 48-54, October.
- Laczniak, Gene R. & Berkowitz, Marvin W. & Brooker, Russell G. & Hale, James P., 1995. "The ethics of business: Improving or deteriorating?," Business Horizons, Elsevier, vol. 38(1), pages 39-47.
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- Yang, Jie & Yu, Guangsheng & Liu, Mingyu & Rui, Mingjie, 2016. "Improving learning alliance performance for manufacturers: Does knowledge sharing matter?," International Journal of Production Economics, Elsevier, vol. 171(P2), pages 301-308.
- Silvija Vig & Ksenija Dumicic, 2016. "Impact of commitment to business ethics to nonfinancial business performance," Interdisciplinary Description of Complex Systems - scientific journal, Croatian Interdisciplinary Society Provider Homepage: http://indecs.eu, vol. 14(2), pages 165-181.
- Mindaugas Sinkevičius & Justina Gineikienė & Maik Huettinger & Benas Adomavičius, 2014. "Double Standards in the Judgment of Consumer versus Business Unethical Behavior," Tržište/Market, Faculty of Economics and Business, University of Zagreb, vol. 26(1), pages 45-57.
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KeywordsBuyer–supplier relationship; Unethical behaviors; Communication; Buyer satisfaction;
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