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Research Report: The Role of Behavioral Modeling in Computer Skills Acquisition: Toward Refinement of the Model

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  • Richard D. Johnson

    (University of Central Florida, College of Business Administration, Orlando, Florida 32816)

  • George M. Marakas

    (BAT Faculty Fellow in Global IT Strategy, Indiana University, Kelley School of Business, Bloomington, Indiana 47405)

Abstract

Recent empirical work by Compeau and Higgins (1995) investigated the role of behavioral modeling training in the development of computer skills. Their efforts have provided insight into our understanding of the role of computer self-efficacy (CSE) and behavioral modeling (BM) techniques with regard to training effectiveness. Contrary to their expectations, however, several of the hypothesized relationships were not supported, especially those relating to outcome expectancy. In this paper, an empirically derived model of the CSE construct proposed by Marakas, Yi, and Johnson (1998) is offered to highlight potential theoretical, methodological, and measurement issues which may have contributed to or exacerbated the unexpected results obtained in the Compeau and Higgins study. The empirical work contained herein is intended to both replicate and extend the work of Compeau and Higgins and to assist in resolving several key issues left unsettled by their seminal work in this area.

Suggested Citation

  • Richard D. Johnson & George M. Marakas, 2000. "Research Report: The Role of Behavioral Modeling in Computer Skills Acquisition: Toward Refinement of the Model," Information Systems Research, INFORMS, vol. 11(4), pages 402-417, December.
    • Handle: RePEc:inm:orisre:v:11:y:2000:i:4:p:402-417
    DOI: 10.1287/isre.11.4.402.11869
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    References listed on IDEAS

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    1. Deborah R. Compeau & Christopher A. Higgins, 1995. "Application of Social Cognitive Theory to Training for Computer Skills," Information Systems Research, INFORMS, vol. 6(2), pages 118-143, June.
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    3. George M. Marakas & Mun Y. Yi & Richard D. Johnson, 1998. "The Multilevel and Multifaceted Character of Computer Self-Efficacy: Toward Clarification of the Construct and an Integrative Framework for Research," Information Systems Research, INFORMS, vol. 9(2), pages 126-163, June.
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    5. Pfeifer, Phillip E., 1994. "Are We Overconfident in the Belief That Probability Forecasters Are Overconfident?," Organizational Behavior and Human Decision Processes, Elsevier, vol. 58(2), pages 203-213, May.
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