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Ambidextrous Learning in Buyer-Supplier Relationships: The Role of Strategic and Operational Information Sharing

Author

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  • Ryan Atkins

    (Duquesne University, USA)

  • Yuliya Yurova

    (Nova Southeastern University, USA)

  • Arvind Gudi

    (Nova Southeastern University, USA)

  • Cynthia Ruppel

    (Nova Southeastern University, USA)

Abstract

Achieving competitive advantage in a dynamic environment requires firms to exploit their current capabilities and explore new opportunities through innovation. Organizational learning theory refers to these two types of focused learning activities as exploitation and exploration, and jointly as ambidextrous learning. Suppliers can play an important role in the learning process. This research focuses on the role of strategic and operational information sharing between buyers and suppliers in promoting ambidextrous learning. Based on a survey of supply chain managers in U.S. manufacturing firms, the findings indicate that sharing operational information promotes exploitative performance, while sharing strategic information promotes exploratory performance. Both exploitative and exploratory performance improvements positively relate to the buyer’s financial performance, but these relationships are moderated by the buyer’s product innovation strategy. Exploratory performance is particularly important for firms pursuing a high innovation strategy to maximize financial performance.

Suggested Citation

  • Ryan Atkins & Yuliya Yurova & Arvind Gudi & Cynthia Ruppel, 2022. "Ambidextrous Learning in Buyer-Supplier Relationships: The Role of Strategic and Operational Information Sharing," International Journal of Information Systems and Supply Chain Management (IJISSCM), IGI Global, vol. 15(1), pages 1-19, January.
    • Handle: RePEc:igg:jisscm:v:15:y:2022:i:1:p:1-19
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    References listed on IDEAS

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    2. Larry J. Menor & M. Murat Kristal & Eve D. Rosenzweig, 2007. "Examining the Influence of Operational Intellectual Capital on Capabilities and Performance," Manufacturing & Service Operations Management, INFORMS, vol. 9(4), pages 559-578, May.
    3. James G. March, 1991. "Exploration and Exploitation in Organizational Learning," Organization Science, INFORMS, vol. 2(1), pages 71-87, February.
    4. Karl Jöreskog, 1994. "On the estimation of polychoric correlations and their asymptotic covariance matrix," Psychometrika, Springer;The Psychometric Society, vol. 59(3), pages 381-389, September.
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    1. Tajeddini, Kayhan & Gamage, Thilini Chathurika & Tajdini, Javad & Qalati, Sikandar Ali & Siddiqui, Faiza, 2023. "Achieving sustained competitive advantage in retail and consumer service firms: The role of entrepreneurial orientation and entrepreneurial bricolage," Journal of Retailing and Consumer Services, Elsevier, vol. 75(C).

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