IDEAS home Printed from https://ideas.repec.org/a/ids/ijpqma/v17y2016i1p61-81.html
   My bibliography  Save this article

Prioritisation and performance evaluation of employees at strategic human resource management process using fuzzy AHP and fuzzy TOPSIS methods

Author

Listed:
  • Mohammad Taghi Amini
  • Elham Keshavarz
  • Arezu Keshavarz
  • Seyed Mohammad Bagheri

Abstract

Human resources are the most important assets for every organisation and their ways of behaviour, operation, activities and functions could lead to the improvement the organisation. The main aim of this study is to evaluate the performance of employees in universities of Iran. The model of the study is tested on a sample of 15 experts of the universities in Iran using FAHP and fuzzy TOPSIS techniques. The main instruments used for gathering the data in this study were university records and questionnaire. We believe that fuzzy AHP and fuzzy TOPSIS methods are both appropriate for the aim of selecting university employees as the best performers. Results show that in Iran's universities, the state-owned university employees are the most important subcategory of university employees, while partially private university and private university employees are at the next lower level of importance respectively.

Suggested Citation

  • Mohammad Taghi Amini & Elham Keshavarz & Arezu Keshavarz & Seyed Mohammad Bagheri, 2016. "Prioritisation and performance evaluation of employees at strategic human resource management process using fuzzy AHP and fuzzy TOPSIS methods," International Journal of Productivity and Quality Management, Inderscience Enterprises Ltd, vol. 17(1), pages 61-81.
  • Handle: RePEc:ids:ijpqma:v:17:y:2016:i:1:p:61-81
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=73275
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Wu, Hung-Yi & Lin, Yi-Kuei & Chang, Chi-Hsiang, 2011. "Performance evaluation of extension education centers in universities based on the balanced scorecard," Evaluation and Program Planning, Elsevier, vol. 34(1), pages 37-50, February.
    2. Lichtenstein, Donald R. & Netemeyer, Richard G. & Maxham, James G., 2010. "The Relationships Among Manager-, Employee-, and Customer-Company Identification: Implications For Retail Store Financial Performance," Journal of Retailing, Elsevier, vol. 86(1), pages 85-93.
    3. Chang, Da-Yong, 1996. "Applications of the extent analysis method on fuzzy AHP," European Journal of Operational Research, Elsevier, vol. 95(3), pages 649-655, December.
    4. Jaffry, Shabbar & Ghulam, Yaseen & Cox, Joe, 2008. "Labour use efficiency in the Indian and Pakistani commercial banks," Journal of Asian Economics, Elsevier, vol. 19(3), pages 259-293, June.
    5. Liu, Yongmei & Combs, James G. & Ketchen Jr., David J. & Ireland, R. Duane, 2007. "The value of human resource management for organizational performance," Business Horizons, Elsevier, vol. 50(6), pages 503-511.
    6. Platts, K.W. & Sobótka, M., 2010. "When the uncountable counts: An alternative to monitoring employee performance," Business Horizons, Elsevier, vol. 53(4), pages 349-357, July.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Madjid Tavana & Kaveh Khalili-Damghani & Rahman Rahmatian, 2015. "A hybrid fuzzy MCDM method for measuring the performance of publicly held pharmaceutical companies," Annals of Operations Research, Springer, vol. 226(1), pages 589-621, March.
    2. Perçin, Selçuk, 2018. "Evaluating airline service quality using a combined fuzzy decision-making approach," Journal of Air Transport Management, Elsevier, vol. 68(C), pages 48-60.
    3. Benyou Jia & Slobodan P. Simonovic & Pingan Zhong & Zhongbo Yu, 2016. "A Multi-Objective Best Compromise Decision Model for Real-Time Flood Mitigation Operations of Multi-Reservoir System," Water Resources Management: An International Journal, Published for the European Water Resources Association (EWRA), Springer;European Water Resources Association (EWRA), vol. 30(10), pages 3363-3387, August.
    4. Juan Carlos Martín & Veronika Rudchenko & María-Victoria Sánchez-Rebull, 2020. "The Role of Nationality and Hotel Class on Guests’ Satisfaction. A Fuzzy-TOPSIS Approach Applied in Saint Petersburg," Administrative Sciences, MDPI, vol. 10(3), pages 1-24, September.
    5. Jelena Lukić & Mirjana Misita & Dragan D. Milanović & Ankica Borota-Tišma & Aleksandra Janković, 2022. "Determining the Risk Level in Client Analysis by Applying Fuzzy Logic in Insurance Sector," Mathematics, MDPI, vol. 10(18), pages 1-17, September.
    6. Sharma, Mahak & Antony, Rose & Sehrawat, Rajat & Cruz, Angel Contreras & Daim, Tugrul U., 2022. "Exploring post-adoption behaviors of e-service users: Evidence from the hospitality sector /online travel services," Technology in Society, Elsevier, vol. 68(C).
    7. Sajid Ali & Sang-Moon Lee & Choon-Man Jang, 2017. "Determination of the Most Optimal On-Shore Wind Farm Site Location Using a GIS-MCDM Methodology: Evaluating the Case of South Korea," Energies, MDPI, vol. 10(12), pages 1-22, December.
    8. Chia-Nan Wang & Ngoc-Ai-Thy Nguyen & Thanh-Tuan Dang & Chen-Ming Lu, 2021. "A Compromised Decision-Making Approach to Third-Party Logistics Selection in Sustainable Supply Chain Using Fuzzy AHP and Fuzzy VIKOR Methods," Mathematics, MDPI, vol. 9(8), pages 1-27, April.
    9. Choudhary, Devendra & Shankar, Ravi, 2012. "An STEEP-fuzzy AHP-TOPSIS framework for evaluation and selection of thermal power plant location: A case study from India," Energy, Elsevier, vol. 42(1), pages 510-521.
    10. Abbas Keramati & Fatemeh Shapouri, 2016. "Multidimensional appraisal of customer relationship management: integrating balanced scorecard and multi criteria decision making approaches," Information Systems and e-Business Management, Springer, vol. 14(2), pages 217-251, May.
    11. Camelia Mihaela Oane (Marinescu) & Klaudia Smol¹g & Emanuel Stefan Marinescu & Romuald Szopa, 2015. "Value-Based Management As The Innovating Paradigm Of Contemporary Governance – A Theoretical Approach," Polish Journal of Management Studies, Czestochowa Technical University, Department of Management, vol. 12(1), pages 106-120, DEcember.
    12. Lupo, Toni, 2015. "Fuzzy ServPerf model combined with ELECTRE III to comparatively evaluate service quality of international airports in Sicily," Journal of Air Transport Management, Elsevier, vol. 42(C), pages 249-259.
    13. Lixin Shen & Kannan Govindan & Madan Shankar, 2015. "Evaluation of Barriers of Corporate Social Responsibility Using an Analytical Hierarchy Process under a Fuzzy Environment—A Textile Case," Sustainability, MDPI, vol. 7(3), pages 1-22, March.
    14. He-Yau Kang & Amy H. I. Lee & Tzu-Ting Huang, 2016. "Project Management for a Wind Turbine Construction by Applying Fuzzy Multiple Objective Linear Programming Models," Energies, MDPI, vol. 9(12), pages 1-15, December.
    15. Bogdan-Ioan Cãžmpan, 2012. "Features Of Human Resources Management In Military Organizations," Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 6(1), pages 334-339, November.
    16. Noori, Amir & Bonakdari, Hossein & Salimi, Amir Hossein & Gharabaghi, Bahram, 2021. "A group Multi-Criteria Decision-Making method for water supply choice optimization," Socio-Economic Planning Sciences, Elsevier, vol. 77(C).
    17. Wang, Xiaojun & Chan, Hing Kai & Li, Dong, 2015. "A case study of an integrated fuzzy methodology for green product development," European Journal of Operational Research, Elsevier, vol. 241(1), pages 212-223.
    18. Animesh Biswas & Samir Kumar, 2019. "Generalization of extent analysis method for solving multicriteria decision making problems involving intuitionistic fuzzy numbers," OPSEARCH, Springer;Operational Research Society of India, vol. 56(4), pages 1142-1166, December.
    19. Bojan Srdjevic & Yvonilde Medeiros, 2008. "Fuzzy AHP Assessment of Water Management Plans," Water Resources Management: An International Journal, Published for the European Water Resources Association (EWRA), Springer;European Water Resources Association (EWRA), vol. 22(7), pages 877-894, July.
    20. AbdulHafeez Muhammad & Ansar Siddique & Quadri Noorulhasan Naveed & Uzma Khaliq & Ali M. Aseere & Mohd Abul Hasan & Mohamed Rafik N. Qureshi & Basit Shahzad, 2021. "Evaluating Usability of Academic Websites through a Fuzzy Analytical Hierarchical Process," Sustainability, MDPI, vol. 13(4), pages 1-22, February.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijpqma:v:17:y:2016:i:1:p:61-81. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=177 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.