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An Evaluation of Retail Banking Products’ Performance: A Study on Selected Bankers

Author

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  • Md. Siraz Meah
  • Md. Sarwar Uddin

Abstract

The study has examined to categorize the retail banking products according to their important performance on scheduled commercial banks operating in Chittagong, Bangladesh. To do this, the authors have collected data from 118 bankers who are working at different level in different banks. Data have been analyzed with the help of SPSS IBM (Statistical Package for Social Science) 21.0 version. Factor analysis as well as multiple regression analysis has been conducted to get the result. Bartlett's Test of Sphericity along with Kaiser-Meyer-Olkin (KMO) statistics has been used to highlight three (03) categories retail products responsible for retail banking products’ performance of scheduled commercial banks. The study has found that these three (03) categories could explain 59.169% of total variability of retail banking products’ performance. Finally, multiple regression analysis has suggested that these three (03) categories of retail products influenced retail banking products’ performance most significantly. Limitations and further research directions are also discussed.

Suggested Citation

  • Md. Siraz Meah & Md. Sarwar Uddin, 2023. "An Evaluation of Retail Banking Products’ Performance: A Study on Selected Bankers," International Journal of Business and Management, Canadian Center of Science and Education, vol. 16(5), pages 115-115, February.
  • Handle: RePEc:ibn:ijbmjn:v:16:y:2023:i:5:p:115
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    References listed on IDEAS

    as
    1. Lee Cronbach, 1951. "Coefficient alpha and the internal structure of tests," Psychometrika, Springer;The Psychometric Society, vol. 16(3), pages 297-334, September.
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    More about this item

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

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