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Uncovering the Role of Internal CSR on Organizational Attractiveness and Turnover Intention: The Effect of Procedural Justice and Extraversion

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  • Sushant Ranjan
  • Rama Shankar Yadav

Abstract

The present study attempts to uncover the impact of internal CSR on internal stakeholders, i.e., employees. Through a comprehensive literature review, relevant variables for the study were identified such as internal CSR, the perception of procedural justice, organizational attentiveness, extraversion, and turnover intention. Drawing on signaling theory, we answer why employee’s willingness to quit an organization is less if the organization performs well on internal CSR front. We also propose that internal CSR increases the organizational attractiveness as it reflects the prevalence of welfare practices and procedural justice in the organization. Since the organization is perceived procedurally just employee's willingness to quit the organization is decidedly less particularly employees having extrovert nature.

Suggested Citation

  • Sushant Ranjan & Rama Shankar Yadav, 2018. "Uncovering the Role of Internal CSR on Organizational Attractiveness and Turnover Intention: The Effect of Procedural Justice and Extraversion," Asian Social Science, Canadian Center of Science and Education, vol. 14(12), pages 1-76, December.
    • Handle: RePEc:ibn:assjnl:v:14:y:2018:i:12:p:76
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    References listed on IDEAS

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    1. XiaoWen Zhao & Tao Sun & QiuRu Cao & Ce Li & XiaoJian Duan & LiHua Fan & Yan Liu, 2013. "The impact of quality of work life on job embeddedness and affective commitment and their co‐effect on turnover intention of nurses," Journal of Clinical Nursing, John Wiley & Sons, vol. 22(5-6), pages 780-788, March.
    2. A. Newman & G. Schwarz & B. Cooper & S. Sendjaya, 2017. "How Servant Leadership Influences Organizational Citizenship Behavior: The Roles of LMX, Empowerment, and Proactive Personality," Journal of Business Ethics, Springer, vol. 145(1), pages 49-62, September.
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    Cited by:

    1. Daniel Roque Gomes & Neuza Ribeiro & Maria João Santos, 2023. "“Searching for Gold” with Sustainable Human Resources Management and Internal Communication: Evaluating the Mediating Role of Employer Attractiveness for Explaining Turnover Intention and Performance," Administrative Sciences, MDPI, vol. 13(1), pages 1-15, January.
    2. Rashi Malpani & Anupam Ghosh, 2023. "Corporate Social Responsibility Practices: A Strategy for Indian Startups to Sustain," Business Perspectives and Research, , vol. 11(2), pages 246-268, May.
    3. Yang Cheng & Yuan Wang & Feihong Pan, 2022. "The Impact of CSR Perceptions on Employees’ Turnover Intention during the COVID-19 Crisis in China," IJERPH, MDPI, vol. 19(14), pages 1-14, July.
    4. Mavis Adu-Gyamfi & Zheng He & Gabriel Nyame & Seth Boahen & Michelle Frempomaa Frempong, 2021. "Effects of Internal CSR Activities on Social Performance: The Employee Perspective," Sustainability, MDPI, vol. 13(11), pages 1-28, June.

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    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

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