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Healthcare Built Environment and Telemedicine Practice for Social and Environmental Sustainability

Author

Listed:
  • Chongling Sun

    (The Bartlett Real Estate Institute, University College London, London E15 2GW, UK)

  • Evangelia Chrysikou

    (The Bartlett School of Sustainable Construction, Member of the Bartlett Real Estate Institute, University College London, London WC1E 7HB, UK)

  • Eleftheria Savvopoulou

    (Independent Researcher, 17124 Athens, Greece)

  • Eva Hernandez-Garcia

    (The Bartlett School of Sustainable Construction, University College London, London WC1E 6HB, UK)

  • Ava Fatah gen. Schieck

    (The Bartlett School of Architecture, University College London, London WC1H 0QB, UK)

Abstract

The practice of telemedicine started at the beginning of the 20th century but has never been widely implemented, even though it is significantly sustainable compared to traveling to healthcare However, the ongoing COVID-19 pandemic pushed organisations and patients to accept this technology. During the pandemic, telemedicine consultations took place in ad hoc environments without much preparation and planning. As a result, there is a knowledge gap in the field between telemedicine’s clinical care services and healthcare built environment, in terms of design. This research focused on addressing the quality of service and experience of telemedicine in primary healthcare settings and how this could be influenced by the digital infrastructure. Our aim was to understand the correlations between telemedicine and healthcare built environment and whether the latter could have a significant impact on telemedicine practice. The methodology included interviews with professionals involved in healthcare planning, architecture and ethnography, and end user research involving telemedicine sessions. The interviews highlighted that professionals involved in the design of healthcare environments demonstrated limited consideration of telemedicine environments. Yet, the ethnographic, end-user research identified areas where the telemedicine environment could affect user experience and should be taken into consideration in the design of such spaces.

Suggested Citation

  • Chongling Sun & Evangelia Chrysikou & Eleftheria Savvopoulou & Eva Hernandez-Garcia & Ava Fatah gen. Schieck, 2023. "Healthcare Built Environment and Telemedicine Practice for Social and Environmental Sustainability," Sustainability, MDPI, vol. 15(3), pages 1-15, February.
    • Handle: RePEc:gam:jsusta:v:15:y:2023:i:3:p:2697-:d:1055256
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    References listed on IDEAS

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    1. Thomas Hale & Noam Angrist & Rafael Goldszmidt & Beatriz Kira & Anna Petherick & Toby Phillips & Samuel Webster & Emily Cameron-Blake & Laura Hallas & Saptarshi Majumdar & Helen Tatlow, 2021. "A global panel database of pandemic policies (Oxford COVID-19 Government Response Tracker)," Nature Human Behaviour, Nature, vol. 5(4), pages 529-538, April.
    2. Josep Vidal-Alaball & Jordi Franch-Parella & Francesc Lopez Seguí & Francesc Garcia Cuyàs & Jacobo Mendioroz Peña, 2019. "Impact of a Telemedicine Program on the Reduction in the Emission of Atmospheric Pollutants and Journeys by Road," IJERPH, MDPI, vol. 16(22), pages 1-7, November.
    3. Gabriele Palozzi & Irene Schettini & Antonio Chirico, 2020. "Enhancing the Sustainable Goal of Access to Healthcare: Findings from a Literature Review on Telemedicine Employment in Rural Areas," Sustainability, MDPI, vol. 12(8), pages 1-30, April.
    4. Evangelia Chrysikou, 2018. "Why we need new architectural and design paradigms to meet the needs of vulnerable people," Palgrave Communications, Palgrave Macmillan, vol. 4(1), pages 1-6, December.
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